Abstract: System and methods for populating a database with information from users. A memory stores reference standards, reference keywords, and rules for the reference keywords. An on-line survey question relating to the product/service is presented to the users. Input is received from the users in response to the presented survey question and has content. The received input is stored in the database. A quantity of the content of the received input and a quality of the content of the received input is evaluated.

Abstract: The invention includes methods and systems for use with a redemption campaign of an issuer implemented via a real-time redemption network (“RRN”), with RRN being connected to a credit/debit transaction network, and implemented via a mobile message system for an account of a cardholder having a mobile device connected to the mobile messaging system. The cardholder receives marketing engagements of a redemption campaign via a cardholder mobile device based on an approved credit/debit card transaction and having a points account associated with the card.

Abstract: Automatically presenting content to an occupant of a vehicle as the vehicle traverses a route (e.g., during a test drive or other drive event). Content items are associated with GPS coordinates the route. A GPS device on the vehicle identifies the vehicle location as the vehicle traverses the route, and content item associated with particular locations is presented to the occupant of the vehicle. Audio and/or video of the occupant may be captured and stored on a computing device remote from the vehicle. The captured audio and/or video represents feedback from the occupant during the drive event.

Abstract: “Automatically presenting content to an occupant of a vehicle as the vehicle traverses a route (e.g., during a test drive or other drive event). Content items are associated with data tags placed throughout the route. A data tag reader on the vehicle reads each data tag as the vehicle traverses the route, and the content item associated with the read data tag is presented to the occupant of the vehicle. Audio and/or video of the occupant may be captured and stored on a computing device remote from the vehicle. The captured audio and/or video represents feedback from the occupant during the drive event.

Abstract: A method and system of developing an event designed to appeal to prospective attendees associated with an event-owner. First and second different events are defined as a function of modeled values and defined attributes having values corresponding to collected preferred values. The event-owner compares the first reward program to the second reward program as a function of the weighted prospective attendee preferred values and selects and implements one of the events based on the provided comparison.

Abstract: System and method that utilizes a participant's points and a single use, virtual credit card account to implement a cash purchase with a cash vendor. The virtual credit card is active for a single purchase only with an available credit equal to the total of the cash purchase price and any fees. The virtual credit card may further be active for a limited period of time.

Abstract: A system and process for collaborating members of a network. A generation module facilitates the submission of ideas by the members of the network. A development module facilitates the members of the network to provide input to develop the ideas submitted via the generation module. An evaluation module facilitates the members of the network to provide input to evaluate the ideas developed via the development module. An implementation module facilitates the members of the network to implement the ideas evaluated via the evaluation module. The process comprises the phases of submitting ideas by the members of the network; developing by the members of the submitted ideas; evaluating by the members the developed ideas; and implementing by at least one of the members the evaluated ideas.

Abstract: A system and method for implementing a program such as a loyalty program. An account (e.g., card) system includes a plurality of participating account holders (e.g., cardholders) of an issuer, a plurality of non-participating account holders (e.g., cardholders) of the issuer and of other issuers, a plurality of non-preferred merchants of the issuer and of other issuers and a plurality of preferred merchants of the issuer. A filter is used to evaluate transactions to identify qualifying program transactions involving both a participating account holders (e.g., cardholders) of the issuer and a preferred merchant of the issuer. Rebates are provided for identified, qualifying program transactions.

Abstract: A system and method, such as an interface, for real time consolidation of currency between two or more reward programs. The interface allows a participant to consolidate in real time currency of one program in which a participant has an account with currency of one or more other programs in which the participant also has an account. Thus, the participant can selectively combine the currencies from two or more programs for redemption via one of the programs.

Abstract: A manufacturer to dealer incentive program allows the manufacturer to incentivize sales of the dealer. The manufacturer allocates credits to the dealer for vehicles sold by the dealer, and the dealer assigns the credits to individual vehicles in the dealer's inventory. When a sales person of the dealer sells a particular vehicle having credits assigned to it, the manufacturer provides an incentive to the sales person as a function of the number of credits assigned to the particular vehicle.

Abstract: A method of developing a motivation to motivate participants associated with a program-owner. The reward types of a motivation profile are defined and the participants' preferences are collected through a survey. The collected participants' preferences are modeled to determine segments of participants with similar reward preferences. An optimal motivation profile consisting of the participants' preferred reward types is generated from the modeled data and presented to the program owner in a detailed report. Additionally, a motivation profile simulator for simulating the participants' preference to a proposed motivation profile and a segmentation tool for displaying the characteristics of each segment is generated.

Abstract: Automatically presenting content to an occupant of a vehicle as the vehicle traverses a route (e.g., during a test drive or other drive event). Content items are associated with data tags placed throughout the route. A data tag reader on the vehicle reads each data tag as the vehicle traverses the route, and the content item associated with the read data tag is presented to the occupant of the vehicle. In an embodiment, audio and/or video of the occupant is captured and stored on a computing device remote from the vehicle. The captured audio and/or video represent feedback from the occupant during the drive event.

Abstract: Automatically presenting content to an occupant of a vehicle as the vehicle traverses a route (e.g., during a test drive or other drive event). Content items are associated with GPS coordinates the route. A GPS device on the vehicle identifies the vehicle location as the vehicle traverses the route, and content item associated with particular locations is presented to the occupant of the vehicle. In an embodiment, audio and/or video of the occupant is captured and stored on a computing device remote from the vehicle. The captured audio and/or video represents feedback from the occupant during the drive event.

Abstract: An instant fulfillment system allows members of programs, such as an incentive, reward, affinity or loyalty program, to use an instant reward card to redeem currency or points stored in a database, for instant ‘rebates’ or ‘discounts’ at selected retailers.

Abstract: A method and system of developing an event designed to appeal to prospective attendees associated with an event-owner. First and second different events are defined as a function of modeled values and defined attributes having values corresponding to collected preferred values. The event-owner compares the first reward program to the second reward program as a function of the weighted prospective attendee preferred values and selects and implements one of the events based on the provided comparison.

Abstract: A method and system of developing a reward program to motivate participants associated with a program-owner. First and second different reward program are defined as a function of modeled values and defined attributes having values corresponding to collected preferred values. The program-owner compares the first reward program to the second reward program as a function of the weighted participants preferred values and selects and implements one of the reward programs based on the provided comparison.

Abstract: A system for permitting a participant to transact a purchase using awarded points with a vendor system which transacts purchases in currency. A loyalty program awards points to the participant. The awarded points are maintained in a point account for the participant. An application programming interface (API) interfaces with the vendor system. A program account for use in currency transactions provides the basis for the purchase with the vendor system. A graphical user interface (GUI) provides an interface between the participant and the API and for communicating with the loyalty program.

Abstract: A system for permitting a participant to transact a purchase using awarded points with a vendor system which transacts purchases in currency. A loyalty program awards points to the participant. The awarded points are maintained in a point account for the participant. An application programming interface (API) interfaces with the vendor system. A program account for use in currency transactions provides the basis for the purchase with the vendor system. A graphical user interface (GUI) provides an interface between the participant and the API and for communicating with the loyalty program.

Abstract: A system for evaluating and responding to customer satisfaction index (CSI) data generated by businesses such as automotive dealers and call centers. The system includes a reporting module providing on-line reporting of the CSI data, a diagnostic module for generating comparisons and for identifying issues relating to the CSI data, a research module for conducting on-line research relating to the generated comparisons and identified issues, a procedures module for viewing business procedures relating to the generated comparisons and identified issues, a training module for providing and tracking via on-line and/or off-line training affecting the generated comparisons, the identified issues and/or the procedures, a sales and recognition building module tracking motivation programs, and a customer retention module.

Abstract: A system and method for allowing a customer to motivate a participant. From a motivation website, the customer selects and customizes a motivation document and a motivation award to be printed and presented to the participant as an integrated motivation package. In one embodiment, the motivation document and motivation award are printed on a single sheet of paper for presentation to the participant. The customer selects the motivation document from a library of motivation documents or other communications templates. The customer selects the motivation award from a collection of motivation awards including multiple vendor services.