Abstract: Methods, systems, and devices for consumer contact are described. In some aspects, an example method may include receiving an indication to notify a consumer and identifying a text-capable contact number associated with the consumer. The example method may also include determining a disconnect date at which the text-capable contact number was disconnected and comparing the disconnect date with a notification date associated with receiving the indication to notify the consumer. Additionally, the example method may include determining whether to notify the consumer via the text-capable contact number based on the comparison of the disconnect date with the notification date. In some aspects, the example method may include identifying whether a primary contact number for which to notify the consumer is a text-capable phone number. In other aspects, the example method may include soliciting the consumer to obtain a substitute contact number that can be used as a text-capable contact number.
Type:
Grant
Filed:
May 20, 2019
Date of Patent:
December 10, 2019
Assignee:
MarkeTouch Media, Inc.
Inventors:
Charles E. Russo, Jr., Lyle M. Green, Randolph A. Rice, Stephen M. Forrette
Abstract: Methods, systems, and devices for consumer interaction are described. An example method may include receiving, by a computing device, an indication that a mobile device associated with a first user account is located within a facility. The method may also include accessing, in response to the received indication, information from a pharmacy management software system associated with the first user account. The method may also include determining a refill opportunity associated with the first user account. Additionally, the method may include transmitting a refill opportunity notification to the mobile device based at least in part on the determined refill opportunity.
Type:
Grant
Filed:
January 27, 2016
Date of Patent:
September 10, 2019
Assignee:
MarkeTouch Media, Inc.
Inventors:
Lyle M. Green, Charles E. Russo, Randolph A. Rice, Stephen M. Forrette
Abstract: Methods, systems, and devices for consumer contact are described. In some aspects, an example method may include receiving an indication to notify a consumer and identifying a text-capable contact number associated with the consumer. The example method may also include determining a disconnect date at which the text-capable contact number was disconnected and comparing the disconnect date with a notification date associated with receiving the indication to notify the consumer. Additionally, the example method may include determining whether to notify the consumer via the text-capable contact number based on the comparison of the disconnect date with the notification date. In some aspects, the example method may include identifying whether a primary contact number for which to notify the consumer is a text-capable phone number. In other aspects, the example method may include soliciting the consumer to obtain a substitute contact number that can be used as a text-capable contact number.
Type:
Grant
Filed:
December 30, 2016
Date of Patent:
May 21, 2019
Assignee:
MARKETOUCH MEDIA, INC.
Inventors:
Lyle M. Green, Charles E. Russo, Randolph A. Rice, Stephen M. Forrette