Abstract: The present invention relates to a computer implemented method, preferably a computer implemented method, and a system, which have been designed to bridge a gap in the End User experience monitoring that has been created by the adoption of cloud based services by Enterprise customer by replicating exactly the actions performed by the user on a cloud based application in order to determine the true end user experience and alert in case of unexpected latency and also by analyzing at the same time the impacts of the Internet network and the local infrastructure of the Enterprise user on the end user experience of the cloud based application that is monitored.

Abstract: The present invention relates to a computer implemented method, preferably a computer implemented method, and a system, which have been designed to bridge a gap in the End User experience monitoring that has been created by the adoption of cloud based services by Enterprise customer by replicating exactly the actions performed by the user on a cloud based application in order to determine the true end user experience and alert in case of unexpected latency and also by analyzing at the same time the impacts of the Internet network and the local infrastructure of the Enterprise user on the end user experience of the cloud based application that is monitored.

Abstract: A test webpage triggers a remote computer to obtain a token for the performance test from a test data collection server. The test webpage triggers the remote computer to transmit the token to a reflector server to initiate the performance test. The reflector server initiates the performance test upon validating the token. The reflector server performs bidirectional communication of test data over a Web Real-Time Communication (WebRTC) data channel using a loss tolerant protocol with the remote computer. The remote computer is able to determine computer-endpoint test results from the bidirectional communication of test data. The reflector server determines server-endpoint test results from the bidirectional communication of test data. The reflector server transmits the server-endpoint test results to the remote computer. The test webpage triggers the remote computer to transmit the computer-endpoint and the server-endpoint test results to the test data collection server.

Abstract: A data processing device, such as a monitoring agent, runs process code to process input data captured from a data source of a production environment, such as managed network devices. The process code can be created on or modified at a terminal of a development environment remote from the data processing device. The input data can be routed to the development environment to test the process code with actual data. The development environment can also provide test data to the process code to test edge cases and other situations. The output of the process code running in the development environment can be routed to the data processing device for output to downstream systems as if generated by the data processing device. Once the process code is operating satisfactorily at the development environment, the process code can be transmitted to the data processing device for execution in the production environment.

Abstract: In order to provide secure user access to a device or service on a remote network, upon receipt of a request to access the device or service on a portal on a central server, a request is sent to a probe application installed on the remote network to establish a secure link to the central server. A message is then sent to the user directing the user to initiate a specific session request to the central server. The session request is cross connected to the probe application installed on the remote network over the secure link to establish a secure tunnel to the probe application. A secure user session is set up through the secure tunnel to the device or service via the probe application.

Abstract: In order to provide secure user access to a device or service on a remote network, upon receipt of a request to access the device or service on a portal on a central server, a request is sent to a probe application installed on the remote network to establish a secure link to the central server. A message is then sent to the user directing the user to initiate a specific session request to the central server. The session request is cross connected to the probe application installed on the remote network over the secure link to establish a secure tunnel to the probe application. A secure user session is set up through the secure tunnel to the device or service via the probe application.