Patents Assigned to Miles Inc.
  • Patent number: 10664853
    Abstract: Systems and methods for analyzing results of an automated survey are provided. In one implementation, a computer-implemented method comprises conducting, by a processing device, an automated survey on a survey recipient associated with a customer location. The automated survey is configured to prompt the survey recipient regarding the quality of a service performed for a customer associated with the customer location. The method also includes receiving survey result information from the survey recipient in response to conducting the automated survey. The method further includes analyzing the survey result information and determining if one or more subsequent follow-up actions are warranted based in part on analyzing the survey result information.
    Type: Grant
    Filed: April 12, 2019
    Date of Patent: May 26, 2020
    Assignee: XPO Last Mile, Inc.
    Inventors: Karl Meyer, Jonathan Turner
  • Patent number: 10657549
    Abstract: Systems and methods for prompting follow-up actions in response to a survey are disclosed. According to some implementations, a computer-implemented method may include conducting an automated survey on a customer associated with a customer location regarding a service performed by a servicer for a customer associated with the customer location, the automated survey being configured by a computer utilizing a processing device to automatically prompt the customer for survey result information regarding the quality of the service performed by the servicer for the customer associated with the customer location, wherein the customer location is the location of the customer from which the servicer leaves upon completion of the service performed by the servicer for the customer. The method may also include automatically receiving, by the computer, the survey result information regarding the service performed by the servicer for the customer associated with the customer location.
    Type: Grant
    Filed: April 12, 2019
    Date of Patent: May 19, 2020
    Assignee: XPO Last Mile, Inc.
    Inventors: Karl Meyer, Jonathan Turner
  • Patent number: 10650397
    Abstract: Systems and methods for initiating and conducting an automated survey are disclosed herein. According to some implementations, a processing device of a computer may receive a notification of an occurrence of a trigger event after the occurrence of the trigger event, initiate an automated survey to be offered to the customer, conduct the automated survey with the customer, and receive survey result information from the customer in response to the automated survey.
    Type: Grant
    Filed: February 18, 2019
    Date of Patent: May 12, 2020
    Assignee: XPO Last Mile, Inc.
    Inventors: Karl Meyer, Jonathan Turner
  • Patent number: 10262329
    Abstract: Systems and methods for initiating and conducting an automated survey are disclosed herein. According to some implementations, a processing device of a computer may receive a notification of an occurrence of a trigger event after the occurrence of the trigger event, initiate an automated survey to be offered to the customer, conduct the automated survey with the customer, and receive survey result information from the customer in response to the automated survey.
    Type: Grant
    Filed: June 22, 2015
    Date of Patent: April 16, 2019
    Assignee: XPO LAST MILE, INC.
    Inventors: Karl Meyer, Jonathan Turner
  • Patent number: 7051951
    Abstract: A sprinkler system including at least one sprinkler head and a source of supply water having a control device located in a fluid flow line between the source of supply water and each sprinkler head for automatically shutting off the flow of supply water through the sprinkler head in response to a predetermined increase in force of fluid flow. The control device includes a housing having an interior flow path with an upstream opening and a downstream opening. The control device includes a ball valve assembly in the housing. The ball valve assembly includes a valve seat at the downstream opening and a cooperating compressible valve ball which is seated in the valve seat when actuated. During normal operation the ball is located at the upstream end of the housing behind an adjustable ball stop assembly formed by a series of fixed and adjustable stops which form an adjustable size opening.
    Type: Grant
    Filed: November 12, 2003
    Date of Patent: May 30, 2006
    Assignee: The Extra Mile Inc.
    Inventors: Edward James Magi, James P. Crehan
  • Patent number: 5786506
    Abstract: A process is described for the separation and recovery of isocyanate monomers from isocyanate concentrates which leaves a residue which is liquid and burnable. The process for the separation and recovery of isocyanate monomers from isocyanate concentrates formed in the production of isocyanates and comprising a volatile isocyanate monomer and by-products comprises the steps of:(A) preparing a mixture comprising(A-1) the isocyanate concentrate; and(A-2) an oil solution comprising;(A-2-a) a major amount of hydrocarbon oil, and(A-2-b) a minor amount of at least one ashless dispersant; and(B) heating the mixture to an elevated temperature at reduced pressure whereby isocyanate monomer is distilled and recovered leaving a liquid residue.
    Type: Grant
    Filed: December 4, 1992
    Date of Patent: July 28, 1998
    Assignees: The Lubrizol Corporation, Miles Inc.
    Inventors: Stephen A. Dibiase, Larry W. Arndt, Gregory M. Stansfield, Louis A. Renbaum
  • Patent number: 5686469
    Abstract: Compounds which suppress human T-lymphocyte proliferation are disclosed.
    Type: Grant
    Filed: December 12, 1995
    Date of Patent: November 11, 1997
    Assignee: Miles Inc.
    Inventors: Richard D. Connell, David G. Osterman, Michael E. Katz, Robert D. Dally
  • Patent number: 5686424
    Abstract: A class of compounds that suppress human T-lymphocyte proliferation is disclosed.
    Type: Grant
    Filed: April 28, 1995
    Date of Patent: November 11, 1997
    Assignee: Miles Inc.
    Inventors: Richard D. Connell, David G. Osterman, Michael E. Katz
  • Patent number: 5665782
    Abstract: Hydrolyzed gelatin has been found to provide an improvement in taste and mouthfeel when incorporated in small amounts into chewable tablets containing ingredients requiring taste masking. Medicinals and nutritional supplements may now be prepared as chewables for those who find tablets difficult to swallow, for example children and older adults, or for those who prefer the convenience. There is a particularly large improvement in the taste and mouthfeel of chewables incorporating magaldrate and/or calcium carbonate.
    Type: Grant
    Filed: May 4, 1995
    Date of Patent: September 9, 1997
    Assignee: Miles Inc.
    Inventors: Thomas A. Alexander, Lawrence J. Daher, Gerald Gold, Clarence L. Hancock, Donald L. Peterson
  • Patent number: 5633277
    Abstract: Compounds which suppress human T-lymphocyte proliferation are disclosed.
    Type: Grant
    Filed: September 26, 1995
    Date of Patent: May 27, 1997
    Assignee: Miles Inc.
    Inventors: Richard D. Connell, David G. Osterman, Michael E. Katz, Robert D. Dally
  • Patent number: 5633227
    Abstract: This invention concerns methods of treating mast-cell mediated conditions in mammals, the methods comprising administering to the mammals pharmacologically active fragments or muteins of SLPI; methods of treating asthma or allergic rhinitis in mammals, the methods comprising administering to the mammals SLPI or pharmacologically active fragments or muteins thereof; methods for inhibiting tryptase; methods for identifying inhibitors of tryptase; and certain fragments and muteins of SLPI.
    Type: Grant
    Filed: September 12, 1994
    Date of Patent: May 27, 1997
    Assignee: Miles, Inc.
    Inventors: Daniel K. Muller, Elise Brownell, Katherine A. Delaria
  • Patent number: 5613046
    Abstract: A method and apparatus for compensation for misregistration of printing plates in printing of polychromatic document pages or images, in which a trapping map image is superiraposed upon a structured graphic image representing the layout of a document page or image from which it is derived, so as to prevent light leaks and other errors at the boundaries between color regions within the image. The trapping map image is itself a structured graphic object to be included as the last object imaged in the data representing the original image. The geometrical description of this trapping map image is independent of specific trapping decisions applicable to the associated image. Instead, such decisions are controlled by means of a user interface providing options ranging from fully automatic to completely manual interactive operation.
    Type: Grant
    Filed: March 31, 1993
    Date of Patent: March 18, 1997
    Assignee: Miles Inc.
    Inventor: Richard A. Dermer
  • Patent number: 5598739
    Abstract: A linear motion drive apparatus uses a friction drive wheel to drive a carriage along two rails. The drive shaft of the friction wheel is supported by the carriage, and has a rotor of a pancake motor and an inertia wheel non-rotatably attached thereto. The stator is fixed to a wall of the carriage. The carriage is supported by recirculating ball bearings which are arranged with permanent magnets to urge the friction wheel into engagement with the flat rail. A slip detection and correction system has first encoder mounted on the drive shaft to produce a signal representing the rotational position of the shaft, and a second encoder mounted on the carriage to produce a signal representing the position of the carriage with respect to the rails. The motor is responsive to the signals to compensate for detected slippage.
    Type: Grant
    Filed: January 14, 1994
    Date of Patent: February 4, 1997
    Assignee: Miles Inc.
    Inventors: Lawrence S. Blake, Arthur J. Bellemore, Ralph S. Hanseler, David P. Viola
  • Patent number: 5533687
    Abstract: A take-up roller for winding a continuous recording medium has an outer hollow cylindrical tube with a longitudinal slot and an inner hollow cylindrical tube with a longitudinal slot. The inner hollow cylindrical tube is mounted concentrically within the outer hollow cylindrical tube. Two eccentrically mounted weights are fastened on opposite sides of the inner tube slot, keeping the inner tube oriented with its slot facing downward. The outer tube is driven by a drive motor to rotate the outer tube relative to the inner tube until a sensor signals the drive motor to stop upon the alignment of the tube slots. A leading edge of the recording medium is inserted into the center of the inner tube though an opening formed by the alignment of the slots. Then, the outer tube is rotated relative to the inner tube, thereby closing the opening and wrapping the recording medium around the edge of the outer tube slot.
    Type: Grant
    Filed: November 23, 1993
    Date of Patent: July 9, 1996
    Assignee: Miles Inc.
    Inventor: William W. Tice
  • Patent number: 5520883
    Abstract: Test devices are disclosed which are useful for determining glucose or occult blood comprising a carrier matrix, glucose oxidase, an indicator system and a glucose derivative that upon addition of water hydrolizes to produce glucose.
    Type: Grant
    Filed: September 5, 1989
    Date of Patent: May 28, 1996
    Assignee: Miles Inc.
    Inventors: Steven C. Charlton, Robert P. Hatch, Paul R. Hemmes
  • Patent number: 5514216
    Abstract: An apparatus for holding and subsequently releasing a solid compact medicament, such as a caplet. The apparatus has a first and a second member each having an upper and a lower surface. The first and second members each have at least one notch opposed to each other and correspondingly aligned and extending beyond the respective upper and lower surfaces of each member. The first and second members have chambers adjacent to each of the notches, and each of the notches is moveable in the respective chamber of the opposing member so that the opposing notches form a gripping jaw that can move between a first and a second position. When the gripping jaw is in an open first position, it can receive a solid compact medicament, and in a closed second position, the gripping jaw can grip the medicament.
    Type: Grant
    Filed: July 7, 1993
    Date of Patent: May 7, 1996
    Assignee: Bayer Corporation (formerly Miles, Inc.)
    Inventors: Peter A. Pastecki, Thomas C. Reiter, Charles W. Pierson
  • Patent number: 5512932
    Abstract: A method and apparatus for driving a semiconductor laser device to produce a substantially constant optical power output over a range of temperature while preserving a high optical switching frequency.
    Type: Grant
    Filed: January 12, 1994
    Date of Patent: April 30, 1996
    Assignee: Miles Inc.
    Inventor: Norman F. Rolfe
  • Patent number: D502138
    Type: Grant
    Filed: August 1, 2003
    Date of Patent: February 22, 2005
    Assignee: Quarter Mile, Inc.
    Inventor: Garrett W. Bateman
  • Patent number: D546749
    Type: Grant
    Filed: August 1, 2003
    Date of Patent: July 17, 2007
    Assignee: Quarter Mile, Inc.
    Inventor: Garrett W. Bateman
  • Patent number: D656503
    Type: Grant
    Filed: March 29, 2010
    Date of Patent: March 27, 2012
    Assignee: e-Miles, Inc.
    Inventors: Harold M. Brierley, Grace Kao, Paul Allen, Sean Eidson, Frank Hamlin