Patents Assigned to Mitel Cloud Services, Inc.
  • Publication number: 20210337000
    Abstract: A cloud-based method and system for autonomously providing collaborative communication events to one or more users of client devices. The method and system are configured to analyze an active user communication for the purposes of determining, predicting, presenting, and/or triggering collaboration opportunities (e.g., later communication sessions or events) automatically or for manual selection by the active user. The analysis is performed in the context of a specific user communication and is completed with support from cloud-based communication services, data, and workflows.
    Type: Application
    Filed: April 24, 2020
    Publication date: October 28, 2021
    Applicant: Mitel Cloud Services, Inc.
    Inventor: John Lord
  • Patent number: 10848201
    Abstract: A cloud based echo canceller is set forth for recreating an estimate of a lost packet or data at a server without requiring redundant data over the network or freezing operation of the echo canceller. In an exemplary embodiment, the echo cancelling function is not located in a single device, but is shared between the end-point and a cloud service, where the function of the end-point is to provide a time synchronized copy of the signal from the end-point loudspeaker and the signal received by the end-point microphone. Consequently, the high CPU intensive operations can be offloaded to a server such as a cloud server. In addition, several users can share the echo canceller, thereby reducing the cost of the overall function. According to an additional aspect, a further synchronization block is provided, in the form of a packet estimator, to compensate for packet or data loss in the send direction.
    Type: Grant
    Filed: September 26, 2019
    Date of Patent: November 24, 2020
    Assignee: Mitel Cloud Services, Inc.
    Inventor: Dieter Schulz
  • Patent number: 10824742
    Abstract: Methods and systems are provided for moving customer data relating to a service from the service to a customer-controlled secure storage upon deletion of a customer account from the service. Exemplary methods and systems are provided for moving the customer data to a location which is under the control or under ownership of the customer in a secure and automated fashion. Additionally, methods and systems are provided for establishing a client/service to service relationship.
    Type: Grant
    Filed: March 28, 2018
    Date of Patent: November 3, 2020
    Assignee: Mitel Cloud Services, Inc.
    Inventor: Terry Tam
  • Patent number: 10824685
    Abstract: Systems and methods for range programming using a search query are disclosed. A method for range programming using a search query includes determining whether the search query comprises a range operation and identifying a target application to launch using a search application which is separate from the target application and based on the search query. A range of results to process with the target application can be identified using the search application and based on the search query. The results can be separately within the range in the context of the target application.
    Type: Grant
    Filed: September 14, 2017
    Date of Patent: November 3, 2020
    Assignee: Mitel Cloud Services, Inc.
    Inventors: Jeffrey Hobbs, Terry Tam
  • Publication number: 20200021329
    Abstract: A cloud based echo canceller is set forth for recreating an estimate of a lost packet or data at a server without requiring redundant data over the network or freezing operation of the echo canceller. In an exemplary embodiment, the echo cancelling function is not located in a single device, but is shared between the end-point and a cloud service, where the function of the end-point is to provide a time synchronized copy of the signal from the end-point loudspeaker and the signal received by the end-point microphone. Consequently, the high CPU intensive operations can be offloaded to a server such as a cloud server. In addition, several users can share the echo canceller, thereby reducing the cost of the overall function. According to an additional aspect, a further synchronization block is provided, in the form of a packet estimator, to compensate for packet or data loss in the send direction.
    Type: Application
    Filed: September 26, 2019
    Publication date: January 16, 2020
    Applicant: Mitel Cloud Services, Inc.
    Inventor: Dieter Schulz
  • Patent number: 10439673
    Abstract: A cloud based echo canceller is set forth for recreating an estimate of a lost packet or data at a server without requiring redundant data over the network or freezing operation of the echo canceller. In an exemplary embodiment, the echo cancelling function is not located in a single device, but is shared between the end-point and a cloud service, where the function of the end-point is to provide a time synchronized copy of the signal from the end-point loudspeaker and the signal received by the end-point microphone. Consequently, the high CPU intensive operations can be offloaded to a server such as a cloud server. In addition, several users can share the echo canceller, thereby reducing the cost of the overall function. According to an additional aspect, a further synchronization block is provided, in the form of a packet estimator, to compensate for packet or data loss in the send direction.
    Type: Grant
    Filed: December 11, 2017
    Date of Patent: October 8, 2019
    Assignee: Mitel Cloud Services, Inc.
    Inventor: Dieter Schulz