Abstract: Disclosed herein are system, method, and computer program product embodiments for receiving staff requests use a request management system. An embodiment operates by receiving a staff request associated with a customer request at the electronic request management system from a mobile device utilized by a first staff member, assigning the staff request to a staging queue defined in the electronic request management system based at least in part on the request type and the location of the customer, selecting the staff request from the staging queue for fulfillment by a second staff member based at least in a part on a geolocation of a mobile device utilized by the second staff member, and providing the staff request from the staging queue to the mobile device utilized by the second staff member for fulfillment by the second staff member.

Abstract: System, method, and computer program product embodiments for receiving customer requests use a request management system. An embodiment operates by establishing a connection with a customer's mobile device, obtaining information about the location of the customer's mobile device, providing to the customer's mobile device a set of data describing goods or services currently offered by one or more business locations, receiving from the customer's mobile device a request for a good or service offered by a particular business location, and adding the request to a queue associated with one or more groups assigned to fulfill the request based on the request type.

Abstract: Method, system, and computer program product embodiments are disclosed for providing recommendations to customers. Defining steps include establishing a connection with a customer's mobile device, obtaining information about the location of the customer's mobile device, determining recommended goods or services currently offered by one or more business locations, and outputting for display on the customer's mobile device a listing of the recommended goods or services navigable by category or subcategory.

Abstract: Method, system, and computer program product embodiments are disclosed for providing recommendations to hospitality customers. Defining steps include establishing a connection with a customer's mobile device, obtaining information about the location of the customer's mobile device, determining recommended goods or services currently offered by one or more business locations, and outputting for display on the customer's mobile device a listing of the recommended goods or services navigable by category or subcategory.