Abstract: Interactive medication data systems and methods are provided which include automated means for providing information pursuant to telephonic and electronic requests from callers. The system includes a database containing information for patients and a variety of medications, a host system database containing prescription data for these medications, and means for receiving an incoming audio communication relating to a request for information concerning a specific medication. The audio communication contains a unique personal identifier which can be mapped to one patient in the host system database. The system then prompts the caller with a menu of selections relating to the patient's active prescriptions, such as, refill or dosage requirements. The caller then selects an option which produces a selection signal. The selection signal guides the system to look for specific data in the database and the system produces an audio or visual response to the caller.

Abstract: Interactive medication data systems and methods are provided which include automated means for providing information pursuant to telephonic and electronic requests from callers. The system includes a database containing information for patients and a variety of medications, a host system database containing prescription data for these medications, and means for receiving an incoming audio communication relating to a request for information concerning a specific medication. The audio communication contains a unique personal identifier which can be mapped to one patient in the host system database. The system then prompts the caller with a menu of selections relating to the patient's active prescriptions, such as, refill or dosage requirements. The caller then selects an option which produces a selection signal. The selection signal guides the system to look for specific data in the database and the system produces an audio or visual response to the caller.

Abstract: Interactive medication data systems and methods are provided which include an automated system for providing information pursuant to telephonic and electronic requests from callers. The system includes a database containing information for a variety of medications and functions to receive an incoming audio communication relating to a request for information concerning a specific medication. The audio communication contains an identifier which can be mapped to the medication. The software in the system matches the identifier with a portion of the information in the database relating to the medication, and then provides a signal which is representative of this information portion. The signal is then translated to an audio message, or written response for transmitting to the caller. The system of this invention is particularly valuable in providing medication information to patient's that have their prescriptions on an existing pharmacy management database system.