Abstract: A server includes a mail interface that can communicate messages using various formats and protocols to track down recipients of important messages. An automated dispatcher maintains dispatching rules that establish preferences for message routing. The dispatching rules distinguish between email, mobile-phone, and pager addresses and communication protocols and can be set to try different addresses and protocols to get a message to one or more recipients. Forwarded messages can be reformatted for the receiving device, while a copy of the original message is retained. Messages may be reformatted to include the phone number of the message sender. The reformatted message can then present the user with an option to return the message via a phone call. The reformatted message can include more than one phone number, in which case the sender's phone numbers can be prioritized for presentation to the user.
Type:
Grant
Filed:
June 7, 2013
Date of Patent:
October 25, 2016
Assignee:
MXGO Technologies, Inc.
Inventors:
Jens U. Horstmann, Vincent L. Tang, Alan Rothkopf, Tal Dayan, Arie Avnur, Justin M. Kitagawa, Carolyn B. Boyce, Aleksandr M. Schvartsman, Aswath N. Satrasala, Ajay Govindarajan
Abstract: A mail server collects messages from a number of user accounts and presents them to the user from a single location. Forwarded messages are automatically reformatted for the receiving device, while a copy of the original message is retained. Messages may be reformatted to include the phone number of the message sender. The reformatted message can then present the user with an option to return the message via a phone call. The reformatted message can include more than one phone number, in which case the sender's phone numbers can be prioritized for presentation to the user. The reformatted message can also present the user with an option to review notes or other contact-specific information prior to responding to the message.
Type:
Application
Filed:
June 7, 2013
Publication date:
September 25, 2014
Applicant:
MXGO TECHNOLOGIES, INC.
Inventors:
Jens U. Horstmann, Vincent L. Tang, Alan Rothkopf, Tal Dayan, Arie Avnur, Justin M. Kitagawa, Carolyn B. Boyce, Aleksandr M. Schvartsman, Aswath N. Satrasala, Ajay H. Giovindarajan
Abstract: A mail server collects messages from a number of user accounts and presents them to the user from a single location. Forwarded messages are automatically reformatted for the receiving device, while a copy of the original message is retained. Messages may be reformatted to include the phone number of the message sender. The reformatted message can then present the user with an option to return the message via a phone call. The reformatted message can include more than one phone number, in which case the sender's phone numbers can be prioritized for presentation to the user. The reformatted message can also present the user with an option to review notes or other contact-specific information prior to responding to the message.
Type:
Grant
Filed:
December 28, 2011
Date of Patent:
June 11, 2013
Assignee:
MXGO Technologies, Inc.
Inventors:
Jens U. Horstmann, Vincent L. Tang, Alan Rothkopf, Tal Dayan, Arie Avnur, Justin M. Kitagawa, Carolyn B. Boyce, Aleksandr M. Schvartsman, Aswath N. Satrasala, Ajay H. Giovindarajan