Abstract: A computerized property management system enables users to input a service request by placing a problem-type icon on a floor plan and designating a priority or urgency for the service request. The user can select a problem type note and/or input text describing the problem. Additionally, the user can add photographs, voice notes or video. After the service request is submitted, a contractor is notified of the request by email or text, which includes a link to the service request page with the information entered by the user. After the service request task is completed, the contractor can add notes describing what was fixed and indicating that the task has been completed. Subsequently, an email or other communication may be sent to the property manager and the requestor to indicate that the task has been completed.

Abstract: A computerized property management system enables users to input a service request by placing a problem-type icon on a floor plan and designating a priority or urgency for the service request. The user can select a problem type note and/or input text describing the problem. Additionally, the user can add photographs, voice notes or video. After the service request is submitted, a contractor is notified of the request by email or text, which includes a link to the service request page with the information entered by the user. After the service request task is completed, the contractor can add notes describing what was fixed and indicating that the task has been completed. Subsequently, an email or other communication may be sent to the property manager and the requestor to indicate that the task has been completed.