Abstract: A kiosk dispenses and receives recorded optical media using an interconnected central server, through an Internet Service Provider. The central server has databases and processing capabilities and is connected to a credit verification system. The databases collect inventory administration information and customer data (e.g., credit card information and email addresses) from the kiosks. The central server initiates credit verification, sends receipts to customers via email and maintains databases for remote inventory-control and administration of the kiosk network. A kiosk may identify a recorded disk for automated restocking and perform quality assessment of a recorded disk. The kiosk may provide publishing-on-demand or act as a portal for remotely served advertisements. The kiosk preferably includes a rotatable carousel with a selection of DVDs. A digital camera captures a digital image of a disk barcode and internal software rotates the image to “read” the barcode, to control inventory and access issues.

Abstract: A self-service terminal comprises a pc core and at least one module, which can be powered down independently of the pc core, the terminal has a control application and an agent arranged to monitor the fault state of the at least one module and cause a fault signal to be sent from the self-service terminal when the fault state of the at least one module is characteristic of a problem with the at least one module. The agent is arranged to determine if the module has been powered down; whereupon the fault signal is buffered until the module is powered up and a determination as to the fault state of the module is again made. The fault signal is only sent if the fault state still indicates there to be a problem with the at least one module.

Abstract: In one embodiment there is provided a dual-sided printer including a direct thermal print head positioned proximate to a first platen and an inkjet print head positioned proximate to a second platen. The direct thermal print head is in a substantially opposed relation to the second platen and the inkjet print head is in a substantially opposed relation to the first platen to facilitate thermal printing on a first side of installed media and inkjet printing on a second side of the installed media.

Abstract: Systems and techniques for locating designated electronic shelf labels. A locator device transmits commands to a designated label, causing a label to take on distinctive characteristics, for example showing a characteristic display. Alternatively or in addition, the locator device detects transmissions from labels within range and provides an indication, such as an audible tone or a serial number display, when an identified label is within range. A user may enter a serial number of one or more labels using a keypad, or may upload one or more serial numbers to the locator device. The user then moves with the locator device around a location where labels are in use. Depending on the design of the device, the device broadcasts commands to labels to cause the labels to take on identifiable characteristics, detects serial numbers of labels based on transmissions from labels within range, or both.

Abstract: Systems and techniques for image based bar code scanning. A rotating spinner is positioned to reflect images to an imaging device within the scanner so that a field of view of the scanner encompasses images reflected by the spinner to the imaging device. The rotation of the spinner causes the field of view of the scanner to change. Fixed mirrors positioned and oriented to reflect images to the spinner and from the spinner to the imaging device further shift the field of view of the scanner as the rotating spinner causes images reflected from different mirrors to be delivered to the imaging device.

Abstract: Systems and techniques for managing implementation of user interfaces and related elements of a point of sale application. A stencil is created to define aspects of a user interface to be used with on or more point of sale applications. A user interface defined by the stencil is integrated with a point of sale application model, with integration including establishing bindings between elements defined by the stencil and corresponding elements of the application and importing appropriate specific elements defined by the model to more generalized elements defined by the stencil. An integrated point of sale configuration is loaded to one or more point of sale stations for use in point of sale operations.

Abstract: Systems and techniques for improved focal range for image based bar code scanning. An image based bar code scanner includes an imaging device comprising a lens array of one or more fixed focus lenses, and an imaging element. The lens array and the imaging element are disposed so that an image, or image elements, of a bar code moving before the lens array is focused at different distances on different portions of the imaging element. Focused images or image elements are identified and captured, and these captured images are processed to extract bar code information.

Abstract: A system and method of obtaining diagnostic data from a device at a remote location in one embodiment includes establishing a communications link between a service location and a customer location remote from the service location, transmitting first diagnostic data from a device at the customer location over the communications link, receiving the first diagnostic data at the service location, generating an action request at the service location in response to the received first diagnostic data, transmitting the action request to the customer location, receiving the action request at the customer location, authorizing the received action request, obtaining second diagnostic data associated with the action request from the device, and transmitting the second diagnostic data to the service location.

Abstract: An automated access control system and method in one embodiment includes a storage rack comprising a plurality of storage compartments, a user port, a memory including program instructions for placing a key within one of the plurality of storage compartments, associating the key with the one of the plurality of storage compartments, identifying a user, associating the user and the stored key, removing the stored key from the one of the plurality of storage compartments, and making the removed key accessible to the user at the user port, and a processor operably connected to the memory for executing the program instructions.

Abstract: Systems and techniques for product identification using terahertz radiation detection. An area of interest is illuminated with radiation in the terahertz frequency range and terahertz radiation reflected from objects within the area of interest is detected and a detector signal based on the detected radiation is processed to generate identifying information for the objects. The generated identifying information may be compared against stored identifying information for products and the result of the comparison is used to select a product or group of products for which the comparison produces a match. Processing of the detector signal may generate a spectral signature characteristic of reflective and absorptive properties of an object under illumination, and the spectral signature may be compared with stored spectral signature information for products.

Abstract: A method and device are provided for initiating corrective actions for a terminal, such as an ATM. A method of initiating corrective actions for a terminal comprises, monitoring a fault status of a first component, detecting a fault status of the first component with a first trigger plug-in, activating a first action plug-in based upon the detected fault status of the first component, and recycling the first component.

Abstract: Systems and techniques for managing Internet navigation and browsing results and other information using a visual geographic interface. A user interface including a map display is presented, along with interface elements for searching, browsing, and otherwise retrieving information. Results lists are compiled based on user inputs and geographic information is associated with each item in the results list. The items in the results list are presented to the user in a map display, with facilities for changing the organization and presentation of results according to user inputs including graphical inputs defining geographic areas of interest.

Abstract: Systems and techniques for self service transaction processing for gaming chips using radiofrequency (RFID) verification and authentication. A self service terminal receives inputs and selections from a patron purchasing gaming chips and dispenses chips conforming to the patron's purchase request. As chips are being dispensed, RFID information is read from each chip and compared against centrally stored information for the chip to confirm the validity, identity, and value of the chip. The terminal also receives deposits of chips for redemption and reads RFID information from each chip submitted for redemption, comparing the information read from the chip against centrally stored information before accepting the chip for redemption.

Abstract: A self-service terminal (20) for displaying advertisements is described. The terminal comprises a display (52) and a network connection (32). The terminal further comprises means for accessing an advertisement database (18) to retrieve an advertisement associated with the terminal (20), and means for incorporating the retrieved advertisement in a screen (130) for displaying on the display (52). The terminal (20) may be an ATM. A method of supplying an advertisement for displaying on a self-service terminal, and a system for controlling presentation of advertisements on a self-service terminal are also described.

Abstract: Apparatuses, methods and systems used to reduce the time needed to process images of a bar code or optical code captured by a image bar code scanner. Image bar code scanners read bar codes or optical codes by capturing digital images of the codes using an image capture device and then processing the captured images to decode the optical code or bar code. The processing time is reduced by rotating the images to align the axis of the codes contained in the captured images with the rows of photo detectors in the image capture device.

Abstract: A method of operating a self-service terminal is described in which a stack of media is presented to a customer. If it is detected that at least some of the stack remains within the terminal, the remaining media is advanced out of the self-service terminal.

Abstract: A customer service machine, such as a self check-out terminal, includes a visual indicator and a proximity sensor associated with certain functional components or stations of the terminal, such as itemization, bagging and payment stations. The visual indicator is configured to provide a visual signal to either encourage or deter customer activity at the particular station, depending upon whether any activity is required to further a transaction being conducted at the terminal. The proximity sensor at each station determines whether the customer is about to take action at that station. A controller determines whether the action is appropriate, and if not activates the visual indicator to deter such action, or if so activates the visual indicator to encourage such action. In one embodiment, the visual indicator includes a red light that is illuminated to deter action and a green light that is activated to encourage action.

Abstract: A self-service system and method which uses shared components. The self-service checkout system includes a checkout platform including a plurality of checkout stations arranged together and associated with a plurality of checkout lanes, and checkout components including unshared components at each of the checkout stations and shared components available for use by customers at any of the checkout stations, and a computer for receiving indications of starts of overlapping transactions at two or more of the plurality of checkout stations, for establishing transaction records for the transactions, for determining that one of the checkout components must be used at a point in one of the transactions, for interrupting the one transaction, for determining that the one checkout component is a shared component, for determining that the one checkout component is in use by another of the transactions, and for resuming the one transaction after the one checkout component is no longer being used by the other transaction.

Abstract: A system for handling files containing digitized images, such as digitized bank checks. Four digitized image-files are obtained for each check: front and back at the beginning of a process, and front and back at the end of the process. Four digital signatures are generated, one for each image-file. The four image-files are to be consolidated into a single composite file. However, for technical reasons, the content of the image-files must be altered somewhat. Thus, if the image-files are later extracted from the composite file, the extracted files will not correspond to the original image-files, and will produce different digital signatures. The invention allows the original image-files to be accurately extracted from the composite file.

Abstract: A check processing system comprises an image lift device which is provided for lifting an image of a check as the check is being transported along a check feed path. A MICR reader is provided for reading a MICR codeline from the check as the check is transported along the check feed path past the MICR reader. The image of the check is reoriented when the MICR reader is unable to read a MICR codeline from the image of the check due to misorientation of the check along the check feed path.