Abstract: Disclosed are a method, a system, and a non-transitory computer readable medium for presenting captions. A caption rate control interface may be displayed on a touch display device. A user input to adjust a caption rate is received through the caption rate control interface, and the caption rate is adjusted according to the user input. A caption is displayed according to the adjusted caption rate.

Abstract: An illustrative method includes receiving, by a processor of a computing device, a request to initiate a call from a portable electronic device. The call is a communication across a communication network. The method also includes initiating, by the processor of the computing device, the call. The call connects the portable electronic device to an emergency response service. The call also utilizes a relay service.

Abstract: A method includes receiving an audio signal. The method further includes determining segments of audio from the audio signal. The method further includes sending a first segment of the audio signal to a first communication assistant (CA) device. The method further includes sending a second segment of the audio signal to a second CA device. The method further includes receiving a first text string associated with the first segment from the first CA device. The method further includes sending the first text string to a text display device. The method further includes receiving a second text string associated with the second segment from the second CA device. The method further includes sending the second text string to the text display device.

Abstract: An illustrative method includes receiving, at a processor of a computing device, an audio voice signal of a first call participant during a first call, where the first call is a communication across a communication network. The method further includes determining an identity of the first call participant and determining a speech to text profile associated with the identity of the first call participant, where the speech to text profile includes at least one rule for transcribing a word in the audio voice signal into text. The method further includes generating a text output, where the text output is a transcribed version of a plurality of words identified in the audio voice signal of the first call participant. At least one of the plurality of words identified is identified using the at least one rule.

Abstract: Adaptive telephone relay service systems. Embodiments herein provide technical solutions for improving text captioning of Captioned Telephone Service calls, including computer systems, computer-implemented methods, and computer program products for automating the text captioning of CTS calls. These technical solutions include, among other things, embodiments for generating text captions from speech data using an adaptive captioning service to provide full automated text captioning and/or operator assisted automated text captioning, embodiments for intercepting and modifying a calling sequence for calls to captioned telephone service users, and embodiments for generating progressive text captions from speech data.