Patents Assigned to NEEDLE, INC.
  • Curating chat transcripts into webpages
    Patent number: 9311285
    Abstract: Curating chat transcripts into webpages. In one example embodiment, a method of curating chat transcripts into webpages includes generating a transcript of a chat, selecting the chat transcript for curation, curating the chat transcript by adding preferable information to the chat transcript and/or deleting non-preferable information from the chat transcript, and publishing the curated chat transcript as a webpage.
    Type: Grant
    Filed: July 25, 2014
    Date of Patent: April 12, 2016
    Assignee: NEEDLE, INC.
    Inventors: Morgan Ivan Lynch, Brian Cody Bond
  • Chat window
    Patent number: 9191615
    Abstract: A chat window. In one example embodiment, a chat window is configured to facilitate communication between a visitor of a website and an agent of the website. The chat window includes a text chat region and an interactive region configured to display to the visitor one or more products selected by the visitor. The interactive region includes one or markup tools that enables the visitor to markup the one or more products during a chat with the agent.
    Type: Grant
    Filed: May 2, 2012
    Date of Patent: November 17, 2015
    Assignee: NEEDLE, INC.
    Inventors: Mikko Tapio Valimaki, Morgan Ivan Lynch, Kristen Dame Knight