Patents Assigned to Neobitspeak LLC
  • Patent number: 8599836
    Abstract: Disclosed is an on demand, web-based, outbound contact center utilizing Voice over IP (VoIP) and speaker-independent voice recognition which automatically captures contact responses to question events in a pre-recorded, interactive voice call, the call launched by a user via a broadcast comprising a call sequence created by the user via a call center user interface comprising event add and logic add wizards, the call sequence comprising event prompts based on a user-generated script comprising message events and question events, the event prompts in the group consisting of voice recordings and text-to-speech inputs.
    Type: Grant
    Filed: January 21, 2011
    Date of Patent: December 3, 2013
    Assignee: Neobitspeak LLC
    Inventors: Terry Lynn Van Buren, Vesna Rafaty