Abstract: A method and system for assessing a value of a first application with respect to a use of a mobile communication device in communication with a second communication device are presented. The method entails assigning a set of proximity values that relate the use of the application to the communication between the mobile communication device and the second communication device, and determining an impact and a value based on the proximity values. The proximity values may include a relationship proximity value, a time proximity value, a geographical proximity value, an action proximity value, and one or more user-defined proximity values. The determined value may be expressed as a monetary value.

Abstract: Systems and methods are provided for isolating performance variation in website monitoring. A set of geographically diverse monitoring agents are identified and a subset of baseline agents is selected from these monitoring agents. The baseline agents are those agents that are geographically close to the target website or otherwise enjoy reliable communications with the target website and are therefore less affected by network latencies. The frequency at which a target website is monitored is weighted in favor of the baseline agents in order to get an accurate baseline metric for the target website while also obtaining information regarding global accessibility of the website from the geographically disperse monitoring agents. The variations in sample frequency can be optimized for each particular set of baseline agents. The set of baseline agents can be pre-assigned or dynamically identified based on an analysis of the performance variation from each of the monitoring agents.

Abstract: Described herein are systems and methods for website or web based application monitoring and load testing. A server is configured to execute monitoring or load testing agents on various agent devices that are placed in various locations across a network. The agents receive a playback script from the server and execute the script to simulate a user session that is part of a website monitoring or load testing project. Execution of the playback script may cause the agent to send commands to a generic browser application that in turn carries out those commands. Alternatively, or in combination, execution of the script may cause the agent to simulate operating system commands such as mouse, keyboard, and voice commands. The results of the script execution by the agent are stored and sent back to the server for potential real time alerting notification and compilation into a related report. Methods for recording the playback scripts are also provided.

Abstract: A system and method are disclosed for communicating messages between users that use different messaging services. A message from a user communication device is communicated to a remote user communication device using a first messaging service. The remote user communication device communicates messages using a second messaging service. The message from the user communication device is routed to a messaging interface gateway in accordance with configuration information associated with the remote user communication device. The message is routed from the messaging interface gateway to a messaging server associated with the remote user communication device. The messaging server is configured to use the second messaging service. The message is delivered to the remote user communication device using the second messaging service.

Abstract: A method and system for authenticating answers to Domain Name System (DNS) queries originating from recursive DNS servers are provided. A verification component provides a verification that a DNS query originated from the recursive DNS server. An authoritative DNS server receives the query via a network, such as the Internet, and provides an answer to the query to an authentication component. The authentication component then provides an authentication, such as a digital signature, which confirms that the received answer was provided by the authoritative DNS server, and then communicates the answer and the authentication to the verification component via the network. The verification component then verifies that the authentication corresponds to the received answer and sends the answer to the recursive DNS server. When the verification component receives an answer in the absence of a corresponding authentication, the verification component drops the answer.

Abstract: Systems and methods are provided for isolating performance variation in website monitoring. A set of geographically diverse monitoring agents are identified and a subset of baseline agents is selected from these monitoring agents. The baseline agents are those agents that are geographically close to the target website or otherwise enjoy reliable communications with the target website and are therefore less affected by network latencies. The frequency at which a target website is monitored is weighted in favor of the baseline agents in order to get an accurate baseline metric for the target website while also obtaining information regarding global accessibility of the website from the geographically disperse monitoring agents. The variations in sample frequency can be optimized for each particular set of baseline agents. The set of baseline agents can be pre-assigned or dynamically identified based on an analysis of the performance variation from each of the monitoring agents.

Abstract: Systems and methods are provided for isolating performance variation in website monitoring. A set of geographically diverse monitoring agents are identified and a subset of baseline agents is selected from these monitoring agents. The baseline agents are those agents that are geographically close to the target website or otherwise enjoy reliable communications with the target website and are therefore less affected by network latencies. The frequency at which a target website is monitored is weighted in favor of the baseline agents in order to get an accurate baseline metric for the target website while also obtaining information regarding global accessibility of the website from the geographically disperse monitoring agents. The variations in sample frequency can be optimized for each particular set of baseline agents. The set of baseline agents can be pre-assigned or dynamically identified based on an analysis of the performance variation from each of the monitoring agents.

Abstract: Exemplary embodiments of the present invention are directed to a system and method for user identity portability in communication systems. The present invention can provide user identity portability across communication networks that do not necessarily impose a phone number as the identity, addressing, or routing identifier. According to exemplary embodiments, a user identified by any suitable user identifier can switch network operators (e.g., from operator A to operator B) and retain their user identifier. For example, an identity server can support reverse lookup ENUM usage for URI and other identity correlation. Thus, all communication contacts that the user had while with operator A can seamlessly continue communications with the user even after the user switches to operator B.

Abstract: A monitoring system is provided that allows owners of monitoring accounts to share web monitoring data collected under the direction of the monitoring account. Account owners are able to interact with the monitoring system to identify recipient accounts for shared web monitoring data and apply permissions at a granular level so that portions of monitored data can be shared with varying permission levels. Grouping can also be employed by an account owner to facilitate efficient sharing of monitoring data to many recipient accounts. The monitoring system also provides analysis utilities that can be used by a recipient account to aggregate shared with owned data and generate related reports as desired.

Abstract: Systems and methods for monitoring web service transactions include a monitoring server that is configured to monitor a web service transaction. The monitoring server allows a user to describe a sequence of web service requests that in combination define a web service transaction. The monitoring server sends out the web service requests in sequence to remote agents that are deployed in geographically diverse locations. The agents send the requests to the target web service and the results are provided back to the monitoring server. The monitoring server receives the results and then dynamically constructs the next request in the series based on the sequence of requests from the user and data from the response to a prior request. The dynamically constructed next request is then sent to remote agents for execution and the results are provided to the monitoring server.

Abstract: A system and method are disclosed for displaying dynamic information content in a screen saver of a mobile communication device. The system includes a presence-enhanced mobile communication device. The mobile communication device includes a graphical user interface (GUI) display module. The GUI display module is configured to display information content to the user. The mobile communication device includes a presence information module. The presence information module is configured to manage dynamic presence information associated with the user. The mobile communication device includes a presence information screen saver module in communication with the presence information module. The presence information screen saver module is configured to display the dynamic presence information in a screen saver displayed via the GUI display module of the mobile communication device.

Abstract: The present invention is directed to a system and method for managing domain policy for interconnected communication networks. The present invention governs communication service policy for interconnection among remote communication services to allow users to communicate with other users in remote domains. Exemplary embodiments allow the local communication services to guarantee certain service aspects even when remote domains are involved. For example, the local service enablers can assert their local service policy across domains. A local service enabler can choose other service enablers in remote domains based on specific criteria that meets the local service enabler's settings and user preferences. The local service enabler can protect itself from connection to other service enablers that may contradict its local settings.

Abstract: The present invention is directed to a system and method for filtering offensive information content in communication environments. The system includes an offensive information filtering server module in communication with a plurality of user communication devices. The offensive information filtering server module includes an offensive content detection module. The offensive content detection module is configured to detect offensive information content in communications between the user communication devices. The offensive information filtering server module includes an offensive content filtering module in communication with the offensive content detection module. The offensive content filtering module is configured to filter the offensive information content detected in the communications by the offensive content detection module.

Abstract: A system and method for dynamically configuring a graphical user interface (GUI) of a mobile communication device allow the GUI displayed by the application software running locally on the mobile device to be determined by a remote GUI server without the need for user intervention. The GUI need not be predetermined in the application software installation package, nor downloaded manually by the user. Rather, the set of graphical elements that make up the GUI on the local device can be controlled by the remote GUI server. Upon installation, startup, or during operation of the local client application, the local client can contact the remote GUI server and be provided with the GUI elements that the client requires. Accordingly, the present invention provides remote configuration and manipulation of the GUI elements displayed on a mobile communication device to create new and different user interfaces on that device without user intervention.

Abstract: The present invention is directed to a system and method for user account portability across communication systems. The present invention allows users to switch communication service providers and retain their service and account profile information when moving between communication environments. The user can switch to a new communication service provider without losing the assets of the user's settings and account profile that the user generated for the previous communication service provider. The user need not re-enter or re-configure various account settings after moving to the new communication service provider, as such information is propagated from the user's previous service provider. Thus, users can enjoy service continuity and can choose any communication service provider according to their considerations (e.g., service level, cost, benefits, or the like), and not incur service usage penalties due to the switch.

Abstract: Exemplary embodiments of the present invention are directed to a system and method for user identity portability in communication systems. The present invention can provide user identity portability across communication networks that do not necessarily impose a phone number as the identity, addressing, or routing identifier. According to exemplary embodiments, a user identified by any suitable user identifier can switch network operators (e.g., from operator A to operator B) and retain their user identifier. For example, an identity server can support reverse lookup ENUM usage for URI and other identity correlation. Thus, all communication contacts that the user had while with operator A can seamlessly continue communications with the user even after the user switches to operator B.

Abstract: A system and method are disclosed for communicating messages between users that use different messaging services. A message from a user communication device is communicated to a remote user communication device using a first messaging service. The remote user communication device communicates messages using a second messaging service. The message from the user communication device is routed to a messaging interface gateway in accordance with configuration information associated with the remote user communication device. The message is routed from the messaging interface gateway to a messaging server associated with the remote user communication device. The messaging server is configured to use the second messaging service. The message is delivered to the remote user communication device using the second messaging service.

Abstract: A system and method are disclosed for prioritizing presence information for telecommunication, referred to as “presence information priority.” Presence information can include, be accompanied by, or otherwise associated with a suitable priority level that indicates the significance of the presence notification. Such presence information priority enables clients to act or otherwise respond to the presence information according to the priority. A presence server or other suitable presence service associates priority indications with the presence information, and sends the presence information and associated priority indications to the client devices. Each client device can receive the same or different priority indication as other client devices for the presence information. The priority information can include a plurality of priority levels, including, for example, “low,” “normal,” and “high.

Abstract: The present invention is directed to a system and method for handling jargon in communication systems. The present invention can allow users and communication systems to manage jargon, providing end users with the ability to translate incoming messages containing unknown words, expressions, symbols, shortcuts, and the like. For example, the present invention can be used in messaging systems to allow unaware or unfamiliar users to be able to easily comprehend messages that include such jargon and shortcuts. Alternatively, users with small screens (e.g., on mobile or handheld communication devices) or for other reasons can receive and/or display jargon or shortcuts automatically where appropriate, instead of long phrases. The present invention can perform such jargon translation on the server side, on the client/recipient side, or in a mixed server/client mode. Any suitable type of messaging or communication system can utilize the jargon handling system of the present invention.