Abstract: The disclosed method and apparatus combine interactions and transactions in order to detect fraud acts or fraud attempts. In one embodiment, one or more interactions is correlated with one or more transactions, the interactions is and transactions features are combined, and features are extracted from the combined structure. The features are compared against one or more profiles, and a combined risk score is determined for the interactions or transactions. If the risk score exceeds a predetermined threshold, a preventive/corrective action can be taken. In another embodiment, behavioral characteristics extracted from one or more interactions associated with a transaction, with a risk score obtained by analyzing the transaction. The behavioral characteristic are used to enhance suspicion level related to a transaction being fraudulent, and to enable the taking of measures related to the transaction or to the person handling the transaction.

Abstract: A method and apparatus for indexing one or more audio signals using a speech to text engine and a phoneme detection engine, and generating a combined lattice comprising a text part and a phoneme part. A word to be searched is searched for in the text part, and if not found, or is found with low certainty is divided into phonemes and searched for in the phoneme parts of the lattice.

Abstract: A method and apparatus for integrating intercepted information with information obtained from an at least one data retention source, the method comprising receiving intercepted information from an interception source, receiving information from a data retention source, and analyzing the information received from the data retention source, in association with the intercepted information. The intercepted information can comprise meta data related to the intercepted communications, and/or the contents of the communication themselves. This enables a user such as a law enforcement agency to reveal possibly indirect connections between target entities s wherein the connections involve non-target entities. The method and apparatus combine interception and content analysis methodologies with traffic analysis techniques.

Abstract: An apparatus and method for the monitoring and recording of data stream associated with a transportation vehicle (10), the apparatus comprising at least one capture device (36) for receiving the data stream depicting activities within the transportation vehicle (10); at least one recording device (34) for recording the captured data stream about the activities within the transportation vehicle (10); and a communication device (32) for communicating the recorded data stream to a monitoring station (24, 26).

Abstract: The present invention is directed to various methods and systems for analysis and processing of video and audio signals from a plurality of sources in real-time or off-line. According to some embodiments of the present invention, analysis and processing applications are dynamically installed in the processing units.

Abstract: An apparatus and methods for generating an ontology for a domain based on analysis performed on interactions captured in the domain. The analysis provides groups of concepts which are used as topics appearing or retrieved from the interactions are used as topics or concepts in the ontology. Concepts belonging to one group are indicated as connected within the ontology. The ontology can then be used in analyzing further interactions and provide meaning, content and relationships between concepts.

Abstract: A method for reliably communicating unreliable protocol packets by encapsulating one or more unreliable protocol packets in a packet constructed according to a predefined format. The method further employs an acknowledgement mechanism whereby a receiver of packets acknowledges reception by responding with a packet containing information pertaining to received packets. A sender retransmits packets for which no acknowledgement was received within a predefined period of time.

Abstract: A system and method for capturing, logging and retrieval of face-to-face interactions characterizing walk-in environments. The system comprising a device for capturing and storing one or more face to face interactions captured in the presence of the parties to the interaction, and a database for storing data and metadata information associated with the face-to-face interactions captured.

Abstract: A system and method for improving the accuracy of audio searching using multiple models to process an audio file or stream to obtain search tracks. The search tracks are processed to locate at least one search term and generate multiple search results. The number of search results is equivalent to the number of models used to process the audio stream. The search results are combined to generate a unified search result. The multiple models may represent different languages, dialects and accents.

Abstract: A method and apparatus for segmenting an audio interaction, by locating anchor segment from each side of the interaction, iteratively classifying additional segments into one of the two sides, and scoring the resulting segmentation, If the score result is below a threshold, the process is repeated until the segmentation score is satisfactory or until a stopping criterion is met. The anchoring and the scoring steps comprise using additional data associated with the interaction, a speaker thereof, internal or external information related to the interaction or to a speaker thereof or the like.

Abstract: An apparatus and method for multimedia content based manipulation. The method comprises the masking at least one part of the segment of an interaction, said masking can include the hiding, blurring, or alternatively, the enhancing or focusing on a region of interest.

Abstract: In a multi-lingual environment, a method and apparatus for determining a language spoken in a speech utterance. The method and apparatus test acoustic feature vectors extracted from the utterances against acoustic models associated with one or more of the languages. Speech to text is then performed for the language indicated by the acoustic testing, followed by textual verification of the resulting text. During verification, the resulting text is processed by language specific NLP and verified against textual models associated with the language. The system is self-learning, i.e., once a language is verified or rejected, the relevant feature vectors are used for enhancing one or more acoustic models associated with one or more languages, so that acoustic determination may improve.

Abstract: Device, system and method for encoding employing redundancy and switching are provided. For example, an encoder to convert analog data received from one or more video cameras into digital data for recording and possibly for live-monitoring is provided. The encoder may include an analog-to-digital converter and a redundancy unit capable of switching the analog data to a second encoder upon detecting a failure. The encoder may further include an internal matrix switcher to output the analog video data to a plurality of monitors for live monitoring.

Abstract: A method and apparatus for visualization of call categorization, comprising steps and components for: defining or receiving a definition for one or more categories and criteria for each category; receiving or capturing interactions; categorizing the interactions into the categories; determining relations between the categories; determining layout for the categories and relations; and visualizing the layout. The method and apparatus can further comprise steps and components for extracting key-phrases, determining connections between key-phrases, connections between categories based on key-phrases, and connections between categories and key-phrases, and visualizing the categories, key-phrases and connections. The method and apparatus can further comprise steps and components for training models upon which the relations between categories and relations between key-phrases are determined.

Abstract: A surveillance system and method for the automatic detection of potential alarm situation via a recorded surveillance content analysis and for the management of the detected unattended object situation. The system and method are operative in capturing surveillance content, analyzing the captured content and providing in real time a set of alarm messages to a set of diverse devices. The system provides event based debriefing according to captured objects captured by one or more cameras covering different scenes. The invention is implemented in the context of unattended objects (such as luggage, vehicles or persons), parking or driving in restricted zones, controlling access of persons into restricted zones, preventing loss of objects such as luggage or persons and counting of persons.

Abstract: A method and apparatus for analyzing and segmenting a vocal interaction captured in a test audio source, the test audio source captured within an environment. The method and apparatus first use text and acoustic features extracted from the interaction with tagging information, for constructing a model. Then, at production time, text and acoustic features are extracted from the interactions, and by applying the model, tagging information is retrieved for the interaction, enabling analysis, flow visualization or further processing of the interaction.

Abstract: A system and method for data management according to the content of the data. The present invention enables data to be stored in one of a plurality of different storage options according to at least one characteristic of the data, in which the at least one characteristic is related to the content of the data. The present invention comprises a rule-based storage management mechanism for the processes of archiving and/or retrieving data. It should be noted that at least one storage option according to the present invention is optionally deletion and/or destruction of the data, such that the data may optionally be removed from storage media or may optionally not be stored initially on the storage media. Optionally and more preferably, the data is stored for a time interval according to the at least one characteristic of the data. Most preferably, the data is moved to a different type of storage option after an event occurs, for example the time interval has elapsed.

Abstract: A system and method for scalably monitoring and/or recording video data, preferably through a distributed network such as a computer network for example. The system and method of the present invention are characterized by the separation of functions, preferably into separate modules, for accessing the monitored and/or recorded data, and/or for accessing different hardware and/or software components of the system. This separation optionally and preferably is performed by restricting access to each of a plurality of layers or hierarchical levels in succession, such that access to the next layer or level is more preferably not permitted until access to a previous layer or level is approved. The system and method of the present invention also preferably provides security through this separation of functions.

Abstract: A system for forwarding packed-based media in a network, the system comprising: a) at least one forwarder, configured to extract at least one packet of media from at least one media source accessible to the forwarder, and to forward the extracted packet of media to at least one capture device, and b) a forwarding manager, communicating with the forwarder, using a predefined protocol, the communicating comprising receiving media accessibility information relating to the forwarder and the at least one media source accessible to the forwarder and receiving a request identifying a media source, and configured to list at least one of the forwarders, wherein the listed forwarders are usable for forwarding the at least one packet of media from the identified media source according to the media accessibility information.

Abstract: A modular digital recording system that records audio on digital audio tapes provides redundancy and the ability to record audio while listening to portions of audio that had been recorded on the DAT. The system uses a hard disc that receives audio for recording simultaneously with the DAT. When one wishes to listen to a voice message, one can activate the hard disc to listen to a particular message while the DAT is still recording. The system is modular so that the capacity can be expanded as required. The system includes a LAN adapter so that the system can providing networking access.