Abstract: An internal database contains a knowledge process evaluation template, a tacit knowledge expression template and a knowledge classification map. The knowledge process evaluation template contains a socialization evaluation template for evaluating the socialization process to capture tacit knowledge inside and outside the organization, an externalization evaluation template for evaluating the externalization process to express tacit knowledge in a comprehensible way and convert it into explicit knowledge, a combination evaluation template for evaluating the combination process to link such explicit knowledge to other pieces of explicit knowledge inside and outside the organization, and an internalization evaluation template for evaluating the internalization process to convert explicit knowledge into tacit knowledge through practice.