Abstract: The present invention facilitates the transmission of a file to a computer where the receiving computer has a file (called the old file) that is related to the file being transmitted (called the new file) but where the sending computer does not know the status or content of the old file. As a preliminary step, one of the computers generates a Delimiter Selection Profile Table (DSPT). The DSPT is generated by first determining the number of times each delimiter in a set of delimiters appears in the file and the distance between the locations of the delimiters in the file. Next using the information in the DSPT one of the delimiters is chosen as the delimiter which will be used and this delimiter is transmitted to the computer which did not generate the DSPT. The receiving computer next generates a Segment Profile (SPT) of the old file and the sending computer generates an SPT the new file.

Abstract: The present invention provides a system which has a first computer (herein termed the SUPPORT PC) and second remotely located computer (herein termed the CUSTOMER PC). The SUPPORT PC and the CUSTOMER PC each have a display. The image displayed on the CUSTOMER PC's display is transmitted to and duplicated on the SUPPORT PC's display. The SUPPORT PC is equipped with an analog input device (such as a mouse), the efficient operation of which requires immediate visual feedback. Signals from the input device are transmitted to the remote CUSTOMER PC. The images which appear on the display of the remote CUSTOMER PC are transmitted, relatively slowly, to the display of the SUPPORT PC. In order to provide immediate visual feedback to the operator of the input device at the SUPPORT PC, a Dynamic Temporary Dual Cursor is shown on the screen of the SUPPORT PC along with the regular cursor which is transmitted from the CUSTOMER PC.