Patents Assigned to Nuance Communication, Inc.
  • Patent number: 11398216
    Abstract: A method, computer program product, and computing system for generating a three-dimensional model of at least a portion of a three-dimensional space incorporating an ACI system via a video recording subsystem of an ACI calibration platform; and generating one or more audio calibration signals for receipt by an audio recording system included within the ACI system via an audio generation subsystem of the ACI calibration platform.
    Type: Grant
    Filed: October 22, 2020
    Date of Patent: July 26, 2022
    Assignee: NUANCE COMMUNICATION, INC.
    Inventors: Dushyant Sharma, Patrick A. Naylor, Joel Praveen Pinto, Daniel Paulino Almendro Barreda
  • Publication number: 20140308935
    Abstract: A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.
    Type: Application
    Filed: May 19, 2014
    Publication date: October 16, 2014
    Applicant: Nuance Communication, Inc.
    Inventors: Brian Roundtree, Kevin Allan, Linda Beinikis, Keldon Rush
  • Publication number: 20120179469
    Abstract: Techniques for combining the results of multiple recognizers in a distributed speech recognition architecture. Speech data input to a client device is encoded and processed both locally and remotely by different recognizers configured to be proficient at different speech recognition tasks. The client/server architecture is configurable to enable network providers to specify a policy directed to a trade-off between reducing recognition latency perceived by a user and usage of network resources. The results of the local and remote speech recognition engines are combined based, at least in part, on logic stored by one or more components of the client/server architecture.
    Type: Application
    Filed: January 6, 2012
    Publication date: July 12, 2012
    Applicant: Nuance Communication, Inc.
    Inventors: Michael Newman, Anthony Gillet, David Mark Krowitz, Michael D. Edgington