Abstract: An intelligent assistant can be used to facilitate an end user's participation in a virtual meeting. The intelligent assistant can receive recognized speech from a speech recognition engine, and then forward the recognized speech to a natural language understanding engine which in turn ascribes a meaning to the recognized speech. The ascribed meaning can include a semantic representation of the recognized speech and thereby a semantic representation of voice commands enshrined within the recognized speech. Using the ascribed meaning, the intelligent assistant then searches for meeting information associated with the virtual meeting and uses that meeting information to join the end user to the virtual meeting. Meeting information can include a conference call number, a participant code, a moderator code or a link to an online meeting.

Abstract: A system and associated method for estimating one or more reverberation parameters includes an adaptive, parametric, linear prediction filter having one or more power spectral density (PSD) estimates of signals of one or more channels as inputs. The prediction filter estimates at least one parameter related to reverberation time, such as T60, and can further estimate an additional parameter, such as Direct-to-Reverberant Ratio (DRR). The prediction filter may be adapted during a period of reverberation by minimizing a cost function. Adaptation can include using a gradient descent approach, which can operate according to a step size provided by an adaptation controller configured to determine the period of reverberation. One or more microphones can provide the signals. The reverberation parameters estimated can be applied to a reverberation suppressor, with an estimator that does not require a training phase and without relying on assumptions of the user's position relative to the microphones.

Abstract: Aspects described herein provide solutions to problems posed by a user. Input that includes a specified subject may be received from a user. A specified descriptor for the specified subject may be obtained from a hierarchical taxonomy associated with the specified subject. An information repository may be searched based on the specific descriptor, and entries stored at the information repository that are associated with the specific descriptor may be indicated in a list of results. The specific descriptor may be iteratively generalized to obtain generalized descriptors, and the information repository may be searched based on the generalized descriptors. The generalized descriptors may also be specialized to obtain specialized descriptors, and the information repository may be searched based on the specialized descriptors. The list of results may include entries stored at the information repository that are respectively associated with the generalized descriptors and the specialized descriptors.

Abstract: Aspects discussed herein present a solution for utilizing large-scale knowledge graphs for inference at scale and generating explanations for the conclusions. In some embodiments, aspects discussed herein learn inference paths from a knowledge graph and determine a confidence score for each inference path. Aspects discussed herein may apply the inference paths to the knowledge graph to improve database lookup, keyword searches, inferences, etc. Aspects discussed herein may generate a natural language explanation for each conclusion or result from one or more inference paths that led to that conclusion or result. Aspects discussed herein may present the best conclusions or results to the user based on selection strategies. The presented results or conclusions may include generated natural language explanations rather than links to documents with word occurrences highlighted.

Abstract: Techniques for documenting a clinical procedure involve transcribing audio data comprising audio of one or more clinical personnel speaking while performing the clinical procedure. Examples of applicable clinical procedures include sterile procedures such as surgical procedures, as well as non-sterile procedures such as those conventionally involving a core code reporter. The transcribed audio data may be analyzed to identify relevant information for documenting the clinical procedure, and a text report including the relevant information documenting the clinical procedure may be automatically generated.

Abstract: In accordance with aspects of the disclosure, a computing device may identify a prompt associated with an automated dialog application. An application expectation of the automated dialog application may be identified. The application expectation may comprise a structured natural language representation for a natural language response to the prompt. The computing device may receive natural language input responsive to the prompt, populate one or more data fields of the structured natural language representation with at least a portion of the natural language input, and may respond to the application expectation using the one or more data fields of the structured natural language representation.

Abstract: A system and method for out-of-vocabulary compound word handling is provided. Embodiments may include storing a plurality of compound word rules and compound word dictionaries in a database. Embodiments may also include evaluating membership criteria associated with a received compound word, wherein membership criteria includes at least one of dictionary based or part of speech (POS) based criteria. Embodiments may further include applying one or more filtering rules to the received compound word.

Abstract: A method of using biometric verification comprises identifying a validation requirement during the execution of a non-voice channel interaction, and initiating a contact to the user, at a pre-registered device. The method further comprises executing a biometric verification of the user's identity and possession of the device, via a user interaction at the pre-registered device, and providing the validation when the user is successfully identified.

Abstract: Techniques are provided whereby a clarification request may be generated with a clinical documentation improvement (CDI) system for resolution by a clinician, and notification of the clarification request may be transmitted to a medical coding system. At a medical coding system, notification may be received of a clarification request generated at a CDI system for resolution by a clinician. In some embodiments, the medical coding system may be a computer-assisted coding (CAC) system.

Abstract: Methods and apparatus for detecting a distracted user condition. In embodiments, a handheld device, such as a mobile phone, includes a distraction detection module to process sensor data and/or user date to generate a score indicative of whether the user is distracted, such as texting and driving. In embodiments, a keyboard of the device can be disabled upon detection of a distracted user condition.

Abstract: Techniques for adapting a trained neural network acoustic model, comprising using at least one computer hardware processor to perform: generating initial speaker information values for a speaker; generating first speech content values from first speech data corresponding to a first utterance spoken by the speaker; processing the first speech content values and the initial speaker information values using the trained neural network acoustic model; recognizing, using automatic speech recognition, the first utterance based, at least in part on results of the processing; generating updated speaker information values using the first speech data and at least one of the initial speaker information values and/or information used to generate the initial speaker information values; and recognizing, based at least in part on the updated speaker information values, a second utterance spoken by the speaker.

Abstract: Techniques for use in medical coding include applying a natural language understanding engine to a free-form text documenting at least one clinical patient encounter to generate a set of one or more medical billing codes for the patient encounter. A user interface may be provided, configured to allow one or more human users to review and correct the generated set of medical billing codes. Within the user interface, in response to user selection of a first medical billing code of the generated set of medical billing codes, at least a portion of a government-authorized codebook for the first medical billing code may be displayed, and a position of the first medical billing code may be indicated in the displayed portion of the codebook.

Abstract: Techniques for learning front-end speech recognition parameters as part of training a neural network classifier include obtaining an input speech signal, and applying front-end speech recognition parameters to extract features from the input speech signal. The extracted features may be fed through a neural network to obtain an output classification for the input speech signal, and an error measure may be computed for the output classification through comparison of the output classification with a known target classification. Back propagation may be applied to adjust one or more of the front-end parameters as one or more layers of the neural network, based on the error measure.

Abstract: Methods and apparatus for performing speech recognition using a garbage model. The method comprises receiving audio comprising speech and processing at least some of the speech using a garbage model to produce a garbage speech recognition result. The garbage model includes a plurality of sub-words, each of which corresponds to a possible combination of phonemes in a particular language.

Abstract: Identification of an intent of a conversation can be useful for real-time or post-processing purposes. According to example embodiments, a method, and corresponding apparatus of identifying at least one intent-bearing utterance in a conversation, comprises determining at least one feature for each utterance among a subset of utterances of the conversation; classifying each utterance among the subset of utterances, using a classifier, as an intent classification or a non-intent classification based at least in part on a subset of the at least one determined feature; and selecting at least one utterance, with intent classification, as an intent-bearing utterance based at least in part on classification results by the classifier. Through identification of an intent bearing utterance, a call center for example, can provide improved service for callers through, for example, more effective directing of a call to a live agent.

Abstract: Selecting a grammar for use in a machine question-answering system, such as a Natural Language Understanding System, can be difficult for non-experts in such grammars. A tool, according to an example embodiment, can compare annotations of sample sentences, performed correctly by a human, the annotations having intents and mentions, against annotations performed by multiple grammars. Each grammar can be scored, and the system can select the best scored grammar for the user. In one embodiment, a method of selecting a grammar includes comparing manually-generated annotations against machine-generated annotations as a function of a given grammar among multiple grammars. The method can further include applying scores to the machine-generated annotations that are a function of weightings of the intents and mentions. The method can additionally include recommending whether to employ the given grammar based on the scores.

Abstract: Aspects described herein provide quality assurance checks for improving the construction of natural language understanding grammars. An annotation module may obtain a set of annotations for a set of text samples based, at least in part, on an ontology and a grammar. A quality assurance module may automatically perform one or more quality assurance checks on the set of annotations, the ontology, the grammar, or combinations thereof. The quality assurance module may generate a list of flagged annotations during performance of a quality assurance check. The list of flagged annotations may be presented at an annotation review interface displayed at a display device. One of the flagged annotations may be selected and presented at an annotation interface displayed at the display device. Responsive to presentation of the flagged annotation, the ontology, the grammar, the flagged annotation selected, or combinations thereof may be updated based on user input received.

Abstract: A method, computer program product, and computer system for receiving, by a computing device, a speech signal from a speaker via a plurality of microphone zones. A temporal cue based confidence may be determined for at least a portion of the plurality of microphone zones. A power cue based confidence may be determined for at least a portion of the plurality of microphone zones. A microphone zone of the plurality of microphone zones from which to use an output signal of the speaker may be identified based upon, at least in part, a combination of the temporal cue based confidence and the power cue based confidence.

Abstract: Techniques for training a natural language understanding (NLU) engine may include generating a first annotation of free-form text documenting a healthcare patient encounter and a link between the first annotation and a corresponding portion of the text, using the NLU engine. A second annotation of the text and a link between the second annotation and a corresponding portion of the text may be received from a human user. The first annotation and its corresponding link may be merged with the second annotation and its corresponding link. Training data may be provided to the engine in the form of the text and the merged annotations and links.

Abstract: An arrangement is described for measuring performance characteristics of a hands free telephone system. There is a measurement system which is coupleable over a telephone audio interface directly to the hands free telephone system for measuring the performance characteristics.