Patents Assigned to Nuance Communications, Inc.
  • Automated clinical documentation system and method
    Patent number: 11074996
    Abstract: A method, computer program product, and computing system for source separation is executed on a computing device and includes obtaining encounter information of a patient encounter, wherein the encounter information includes first audio encounter information obtained from a first encounter participant and at least a second audio encounter information obtained from at least a second encounter participant. The first audio encounter information and the at least a second audio encounter information are processed to eliminate audio interference between the first audio encounter information and the at least a second audio encounter information.
    Type: Grant
    Filed: August 8, 2018
    Date of Patent: July 27, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Guido Remi Marcel Gallopyn, Dushyant Sharma, Uwe Helmut Jost, Donald E. Owen, Patrick A. Naylor, Amr Nour-Eldin, Daniel Paulino Almendro Barreda
  • System and method for aligning ASR model weights with NLU concepts
    Patent number: 11074908
    Abstract: A method, computer program product, and computer system for identifying, by a computing device, at least one language model component of a plurality of language model components in at least one application associated with automatic speech recognition (ASR) and natural language understanding (NLU) usage. A contribution bias may be received for the at least one language model component. The ASR and NLU may be aligned between the plurality of language model components based upon, at least in part, the contribution bias.
    Type: Grant
    Filed: June 14, 2019
    Date of Patent: July 27, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Nathan Bodenstab, Matt Hohensee, Dermot Connolly, Kenneth Smith, Vittorio Manzone
  • Using environment and user data to deliver advertisements targeted to user interests, e.g. based on a single command
    Patent number: 11055739
    Abstract: A system and an associated method for responding to a user's voice inquiry are disclosed. The system accepts the voice inquiry and obtains personal data regarding the user. The system then identifies potential subjects of interest in the voice inquiry from media content currently provided to the user through a device which has captured the voice inquiry, media content present in or capturing the user's surroundings, or media content previously provided to the user as responses to previous voice inquiries by the user. Next, the system determines at least one subject of interest based on at least one of the personal data and the user's previous voice inquiries. The system then presents a response related to the determined subject of interest to the user's voice inquiry.
    Type: Grant
    Filed: May 5, 2020
    Date of Patent: July 6, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Sundar Balasubramanian, Michael McSherry, Eric Jun Fu, Daniel Hendrick, Deepankar Katyal, David J. Kay
  • System and method for array data simulation and customized acoustic modeling for ambient ASR
    Patent number: 11043207
    Abstract: A method, computer program product, and computer system for measuring, by a computing device, a plurality of Room Impulse Responses (RIRs) associated with a set of two or more microphones. At least a portion of the RIRs may be augmented. At least the portion of the RIRs may be converted to their respective Relative Transfer Function (RTF) representations. The RTF representations may be applied to training data to generate an acoustic model for automatic speech recognition.
    Type: Grant
    Filed: June 14, 2019
    Date of Patent: June 22, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Dushyant Sharma, Sharmistha Sarkar Gray, Uwe Helmut Jost, Patrick A. Naylor
  • Automated clinical documentation system and method
    Patent number: 11043288
    Abstract: A method, computer program product, and computing system for automating role assignment is executed on a computing device and includes obtaining encounter information of a patient encounter. The encounter information is processed to associate a first portion of the encounter information with a first encounter participant. A first role is assigned to the first encounter participant.
    Type: Grant
    Filed: August 9, 2018
    Date of Patent: June 22, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Guido Remi Marcel Gallopyn, Daniel Paulino Almendro Barreda
  • METHODS AND APPARATUS FOR HYBRID SPEECH RECOGNITION PROCESSING
    Publication number: 20210166699
    Abstract: Methods and apparatus for selectively performing speech processing in a hybrid speech processing system. The hybrid speech processing system includes at least one mobile electronic device and a network-connected server remotely located from the at least one mobile electronic device. The mobile electronic device is configured to use an embedded speech recognizer to process at least a portion of input audio to produce recognized text. A controller on the mobile electronic device determines whether to send information from the mobile electronic device to the server for speech processing. The determination of whether to send the information is based, at least in part, on an analysis of the input audio, the recognized text, or a semantic category associated with the recognized text.
    Type: Application
    Filed: February 9, 2021
    Publication date: June 3, 2021
    Applicant: Nuance Communications, Inc
    Inventors: Daniel Willett, Joel Pinto, William F. Ganong, III
  • NLU TRAINING WITH USER CORRECTIONS TO ENGINE ANNOTATIONS
    Publication number: 20210165968
    Abstract: Techniques for training a natural language understanding (NLU) engine may include generating a first annotation of free-form text documenting a healthcare patient encounter and a link between the first annotation and a corresponding portion of the text, using the NLU engine. A second annotation of the text and a link between the second annotation and a corresponding portion of the text may be received from a human user. The first annotation and its corresponding link may be merged with the second annotation and its corresponding link. Training data may be provided to the engine in the form of the text and the merged annotations and links.
    Type: Application
    Filed: July 14, 2020
    Publication date: June 3, 2021
    Applicant: Nuance Communications, Inc.
    Inventors: Howard D'Souza, Regina Spitznagel, Debjani Sarkar
  • Systems and methods for identifying errors and/or critical results in medical reports
    Patent number: 11024406
    Abstract: Systems and methods for analyzing a medical report to determine whether the medical report includes at least one instance of at least one category selected from a group consisting of: gender error, laterality error, and critical finding. In some embodiments, one or more portions of text are identified from the medical report. Contextual information associated with the medical report is used to determine whether the identified one or more portions of text comprise at least one instance of at least one category selected from the group.
    Type: Grant
    Filed: March 12, 2013
    Date of Patent: June 1, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Sepehr Sadeghi, Atul T. Mistry
  • Methods and apparatus for speech recognition using a garbage model
    Patent number: 11024298
    Abstract: Methods and apparatus for performing speech recognition using a garbage model. The method comprises receiving audio comprising speech and processing at least some of the speech using a garbage model to produce a garbage speech recognition result. The garbage model includes a plurality of sub-words, each of which corresponds to a possible combination of phonemes in a particular language.
    Type: Grant
    Filed: July 18, 2019
    Date of Patent: June 1, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Cosmin Popovici, Kenneth W. D. Smith, Petrus C. Cools
  • Computer assisted coding systems and methods
    Patent number: 11024424
    Abstract: According to some aspects, a system for automatically processing text comprising information regarding a patient encounter to assign medical codes to the text is provided. The system comprises at least one storage medium storing processor-executable instructions, and at least one processor configured to execute the processor-executable instructions to perform analyzing the text to extract a plurality of facts from the text, identifying at least one of the plurality of facts to be excluded from consideration when assigning medical codes to the text, and evaluating each of the plurality of facts, except for the identified at least one fact, to assign one or more medical codes to the text.
    Type: Grant
    Filed: October 27, 2017
    Date of Patent: June 1, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Weiyi Sun, Ravi Kondadadi, Brian William Delaney, Girija Yegnanarayanan
  • Virtual agent communication for electronic device
    Patent number: 10999335
    Abstract: Methods and apparatus for communicating between virtual agents associated with users of electronic devices connected via at least one network. A first user may instruct an associated first virtual agent to invoke a communication session with a second virtual agent associated with a second user. To invoke the communication session, the first virtual agent may send an outgoing communication to the second virtual agent and the outgoing communication may instruct the second virtual agent to perform at least one action on behalf of the first user. Virtual agents associated with different users may alternatively communicate with each other in the absence of user interaction to perform a collaborative action.
    Type: Grant
    Filed: December 7, 2018
    Date of Patent: May 4, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Michael Stuart Phillips, John Nguyen, Thomas Jay Leonard, David Grannan
  • Methods and apparatus for generating clinical reports
    Patent number: 10978192
    Abstract: Techniques for documenting a clinical procedure involve transcribing audio data comprising audio of one or more clinical personnel speaking while performing the clinical procedure. Examples of applicable clinical procedures include sterile procedures such as surgical procedures, as well as non-sterile procedures such as those conventionally involving a core code reporter. The transcribed audio data may be analyzed to identify relevant information for documenting the clinical procedure, and a text report including the relevant information documenting the clinical procedure may be automatically generated.
    Type: Grant
    Filed: January 22, 2019
    Date of Patent: April 13, 2021
    Assignee: Nuance Communications, Inc.
    Inventor: Mariana Casella dos Santos
  • Automated clinical documentation system and method
    Patent number: 10978187
    Abstract: A mixed-media ACD device is configured to monitor one or more encounter participants of a patient encounter and includes a machine vision system configured to obtain machine vision encounter information concerning the patient encounter. An audio recording system is configured to obtain audio encounter information concerning the patient encounter, wherein the audio recording system includes a plurality of discrete audio acquisition devices.
    Type: Grant
    Filed: August 8, 2018
    Date of Patent: April 13, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Donald E. Owen, Dushyant Sharma, Daniel Paulino Almendro Barreda, Patrick A. Naylor
  • Caller deflection and response system and method
    Patent number: 10972609
    Abstract: Provided are a call deflection and response system and method, wherein a voice call from a caller device is received, a skill group is determined to resolve an issue associated with the call, and a callback or a text response to the issue is provided to the caller device, providing a context-based personalized response. A caller leaves a detailed voicemail explaining an issue needing resolution, which is electronically transcribed and then run through a classifier to determine concepts and intents associated with the call. Based on the concepts and intents, responsibility for the call and associated files are transferred to a particular skill group on a response system for resolution. A response entity from the appropriate skill group determines and provides an issue response via callback or text message to the caller device, e.g., to the caller's mobile phone.
    Type: Grant
    Filed: April 30, 2019
    Date of Patent: April 6, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Theodore Dougherty, Adam Mak
  • Methods and apparatus for hybrid speech recognition processing
    Patent number: 10971157
    Abstract: Methods and apparatus for selectively performing speech processing in a hybrid speech processing system. The hybrid speech processing system includes at least one mobile electronic device and a network-connected server remotely located from the at least one mobile electronic device. The mobile electronic device is configured to use an embedded speech recognizer to process at least a portion of input audio to produce recognized text. A controller on the mobile electronic device determines whether to send information from the mobile electronic device to the server for speech processing. The determination of whether to send the information is based, at least in part, on an analysis of the input audio, the recognized text, or a semantic category associated with the recognized text.
    Type: Grant
    Filed: January 11, 2017
    Date of Patent: April 6, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Daniel Willett, Joel Pinto, William F. Ganong, III
  • Automated clinical documentation system and method
    Patent number: 10957427
    Abstract: A method, computer program product, and computing system for synchronizing machine vision and audio is executed on a computing device and includes obtaining encounter information of a patient encounter, wherein the encounter information includes machine vision encounter information and audio encounter information. The machine vision encounter information and the audio encounter information are temporally-aligned to produce a temporarily-aligned encounter recording.
    Type: Grant
    Filed: August 8, 2018
    Date of Patent: March 23, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Donald E. Owen, Uwe Helmut Jost, Daniel Paulino Almendro Barreda, Dushyant Sharma
  • System and method for generating dialogue graphs
    Patent number: 10956480
    Abstract: A method, computer program product, and computing system for automatically generating a dialogue graph is executed on a computing device and includes receiving a plurality of conversation data. A plurality of utterance pairs from the plurality of conversation data may be clustered into a plurality of utterance pair clusters. A dialogue graph may be generated with a plurality of nodes representative of the plurality of utterance pair clusters.
    Type: Grant
    Filed: June 29, 2018
    Date of Patent: March 23, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Jean-Francois Beaumont, Nastaran Jafarpour Khameneh, Peter Stubley, Paul A. Tepper, Abhishek Rohatgi, Flaviu Gelu Negrean, Marco Antonio Padron Chavez
  • Automated clinical documentation system and method
    Patent number: 10957428
    Abstract: A method, computer program product, and computing system for automating a monitoring process is executed on a computing device and includes obtaining encounter information of a patient encounter. The encounter information is processed to determine if the encounter information is indicative of a potential medical situation. An inquiry is initiated concerning the potential medical situation.
    Type: Grant
    Filed: August 9, 2018
    Date of Patent: March 23, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Donald E. Owen, Garret N. Erskine, Mehmet Mert Öz
  • Methods and apparatus for determining a clinician's intent to order an item
    Patent number: 10956860
    Abstract: Techniques for determining a clinician's intent to order an item may include processing a free-form narration, of an encounter with a patient, narrated by a clinician, using a natural language understanding engine implemented by one or more processors, to extract at least one clinical fact corresponding to a mention of an orderable item from the free-form narration. The processing may comprise distinguishing between whether the at least one clinical fact indicates an intent to order the orderable item or does not indicate an intent to order the orderable item. In response to determining that the at least one clinical fact indicates an intent to order the orderable item, an order may be generated for the orderable item.
    Type: Grant
    Filed: July 23, 2018
    Date of Patent: March 23, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Isam H. Habboush, Davide Zaccagnini
  • Sequencing medical codes methods and apparatus
    Patent number: 10949602
    Abstract: Some aspect include a system for automatically processing text comprising information regarding a patient encounter to prioritize medical billing codes derived from the text. The system comprises at least one storage medium storing processor-executable instructions, and at least one processor configured to execute the processor-executable instructions to analyze the text to extract a plurality of facts from the text, assign a plurality of medical billing codes to the text based at least in part on the plurality of facts, using a model trained at least in part on feedback from a user, order the plurality of medical billing codes in a sequence beginning with a primary medical billing code corresponding to a primary diagnosis associated with the text, and present the ordered sequence of medical billing codes to the user for review.
    Type: Grant
    Filed: September 20, 2017
    Date of Patent: March 16, 2021
    Assignee: Nuance Communications, Inc.
    Inventors: Neal E. Snider, Feifan Liu, Girija Yegnanarayanan