Abstract: A disaster recovery virtual roll call and recovery management system and method allows any organization to locate their staff and allocate resources to their staff in the event of a disaster. User information can be stored on remote, distributed computer networks to assure that the information is available during a disaster. The computer networks can be web networks and Interactive Voice Response (IVR) networks, to provide different methods of user interaction with the system. In case of disaster, the system can contact the users over one or more communications networks, such as by email or IVR message, and request the user provide their status. The users can send user status updates to the web network using internet enabled devices, such as personal computers, telephones, or handheld portable computers, or to the IVR network using standard or wireless telephones. The system can compile the information, and generate reports on group and individual status.
Type:
Grant
Filed:
May 30, 2002
Date of Patent:
April 11, 2006
Assignee:
Oak Lawn Marketing, Inc.
Inventors:
Robert Roche, Eric Hladilek, Scott Reid