Patents Assigned to Open Text, Inc.
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Patent number: 11792075Abstract: Examples of the present disclosure describe systems and methods for state-based entity behavior analysis. In an example, entities of a computing environment may be represented using a hierarchical entity web. In some examples, an entity may have a state associated with it, which may be modeled using a place/transition (PT) network. Events within the computing environment may be evaluated by transitions of a PT network to determine whether an entity should change state. If an entity transitions from one state to another, one or more actions may be performed, including, but not limited to, taking a remedial action, generating a recommendation, and updating the state of one or more associated entities. Thus, aspects disclosed herein may provide a high-level overview of the state of entities of a computing environment, but may also be used to view in-depth information of entities at lower levels of the hierarchical entity web.Type: GrantFiled: April 27, 2021Date of Patent: October 17, 2023Assignee: OPEN TEXT INC.Inventors: William Wright, Bin Qiu, Thomas Caldwell
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Patent number: 8418075Abstract: Techniques are provided for integrated content presentation via cells arranged geometrically in a cellular environment. Users can navigate various orientations and zoom states of the cellular environment to access information via different applications, different media types, different visual representations and from different underlying content sources. The information can be organized according to various logical relationships. Upon receiving an indication of a zoom state associated with a cell or a group of cells arranged in the cellular environment, a content reference at that zoom state is retrieved. Further, the content reference is resolved to retrieve and output content, including a visual representation associated with the zoom state.Type: GrantFiled: November 16, 2005Date of Patent: April 9, 2013Assignee: Open Text Inc.Inventors: Anthony Carmen Gallo, Jimmy Talbot
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Publication number: 20110283208Abstract: Configurations for a cellular user interface are provided. In one embodiment, a client configuration includes a viewer and a content development kit. A content server distributes cellularized content among several client viewers. Connectors in a scheduled configuration regularly acquire updated content from data sources. An integration server interfaces between the connectors and the content server for distributing content. A monitoring agent assists with content updating upon detecting source changes. A registration server enables cell content update in client viewers through the content server. Cells in the cellularized environment include a visual proxy component and a metadata component. The visual proxy component can be configured for displaying different content at various levels of detail. The metadata component enables intelligent organization and display of content through queries, channels, and data updates.Type: ApplicationFiled: June 30, 2011Publication date: November 17, 2011Applicant: OPEN TEXT INC.Inventor: Anthony Carmen Gallo
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Patent number: 8001476Abstract: Configurations for a cellular user interface are provided. In one embodiment, a client configuration includes a viewer and a content development kit. A content server distributes cellularized content among several client viewers. Connectors in a scheduled configuration regularly acquire updated content from data sources. An integration server interfaces between the connectors and the content server for distributing content. A monitoring agent assists with content updating upon detecting source changes. A registration server enables cell content update in client viewers through the content server. Cells in the cellularized environment include a visual proxy component and a metadata component. The visual proxy component can be configured for displaying different content at various levels of detail. The metadata component enables intelligent organization and display of content through queries, channels, and data updates.Type: GrantFiled: November 16, 2005Date of Patent: August 16, 2011Assignee: Open Text Inc.Inventor: Anthony Carmen Gallo
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Patent number: 7982899Abstract: A document delivery network server having a set of integrated functions including sending, receiving, routing and filing of FAXes and e-mails to other users which achieves numerous advantages over the prior art. The document delivery system is based on a client/server model having both analog and digital Fax line capabilities. The server side provides very highly integrated systems functionality based on industry standard, commercially available hardware and a mix of industry standard and proprietary software components including integrated FAX/modem modules, an embedded OS, embedded plug-and-play driver sets, embedded e-mail gateways, an embedded FAX archive, embedded back-up/restore, proprietary high efficiency line utilization and highly efficient load balancing.Type: GrantFiled: January 21, 2011Date of Patent: July 19, 2011Assignee: Open Text Inc.Inventors: Kevin Phillips, Eric C. Chen, Curtis R. Powell, Jian Chen, Kamal Punn
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Patent number: 7966002Abstract: Techniques are described for providing users of client devices with coordinated access to information and/or functionality of multiple types, such as by using multiple types of connections to multiple information services of distinct types that exchange context information related to activities of the users and/or clients. The client devices can be, for example, wireless devices with multiple distinct modes (e.g., voice and data modes) for different types of connections with different types of servers (e.g., voice servers and data servers). In some situations, coordination between different servers allows multiple distinct interaction sessions of different types with different servers to remain synchronized or otherwise coordinated over time as the user performs interactions via the different sessions. This abstract is provided to comply with rules requiring an abstract, and is not intended to be used to interpret or limit the scope or meaning of the claims.Type: GrantFiled: December 22, 2008Date of Patent: June 21, 2011Assignee: Open Text, Inc.Inventors: Paul Evert Harris, David Grant Deckert, Douglas G. Murray, Thomas W. Denny
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Patent number: 7961344Abstract: An automated rule-based system for facilitating delivery of a fax document from a source to a destination over a network where an initial delivery attempt has been unsuccessful. Actions to be taken are based upon a time-variable set of input conditions which may be determined from one or more of the destination, the source, a database of past delivery attempts, and a human analyst. The actions may include one or more of resubmitting the fax document to the network for a next delivery attempt, cancelling the document, sending a request to the source or destination for additional delivery information, and identifying the destination as a technical problem. The input conditions may include an identification of non-business days and non-business hours.Type: GrantFiled: August 4, 2009Date of Patent: June 14, 2011Assignee: Open Text, Inc.Inventors: Douglas J. Ranalli, Robert Huebner, Valerie Louise Johns, Shelley J. Ranalli, Lori Baumgartner, Diana Li
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Patent number: 7876468Abstract: A document delivery network server having a set of integrated functions including sending, receiving, routing and filing of FAXes and e-mails to other users which achieves numerous advantages over the prior art. The document delivery system is based on a client/server model having both analog and digital Fax line capabilities. The server side provides very highly integrated systems functionality based on industry standard, commercially available hardware and a mix of industry standard and proprietary software components including integrated FAX/modem modules, an embedded OS, embedded plug-and-play driver sets, embedded e-mail gateways, an embedded FAX archive, embedded back-up/restore, proprietary high efficiency line utilization and highly efficient load balancing.Type: GrantFiled: September 25, 2009Date of Patent: January 25, 2011Assignee: Open Text, Inc.Inventors: Kevin Phillips, Eric C. Chen, Curtis R. Powell, Jian Chen, Kamal Punn