Patents Assigned to Outreach Corporation
  • Patent number: 11929974
    Abstract: Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
    Type: Grant
    Filed: May 3, 2023
    Date of Patent: March 12, 2024
    Assignee: Outreach Corporation
    Inventors: Gordon L. Hempton, Wesley R. Hather, Andrew S. Kinzer, Manuel A. Medina
  • Patent number: 11783829
    Abstract: Described herein is a system for automatically detecting and assigning action items in a real-time conversation and determining whether such action items have been completed. The system detects, during a meeting, a plurality of action items and an utterance that corresponds to a completed action item. Responsive to detecting the utterance, the system generates a similarity score with respect to a first action item of the plurality of action items. The system compares the similarity score to a first threshold. Responsive to determining that the similarity score does not exceed the first threshold, the system generates a second similarity score with respect to a second action item of the plurality of action items. The system compares the second similarity score to a second threshold, which exceeds the first threshold. Responsive to determining that the second similarity score exceeds the second threshold, the system marks the second action item as completed.
    Type: Grant
    Filed: April 29, 2021
    Date of Patent: October 10, 2023
    Assignee: Outreach Corporation
    Inventors: Rohit Ganpat Mane, Abhishek Abhishek, Krishnamohan Reddy Nareddy, Rajiv Garg
  • Patent number: 11763823
    Abstract: A system and a method are disclosed for identifying a subjectively interesting moment in a transcript. In an embodiment, a device receives a transcription of a conversation, and identifies a participant of the conversation. The device accesses a machine learning model corresponding to the participant, and applies, as input to the machine learning model, the transcription. The device receives as output from the machine learning model a portion of the transcription having relevance to the participant, and generates for display, to the participant, information pertaining to the portion.
    Type: Grant
    Filed: February 18, 2021
    Date of Patent: September 19, 2023
    Assignee: Outreach Corporation
    Inventors: Krishnamohan Reddy Nareddy, Abhishek Abhishek, Rohit Ganpat Mane, Rajiv Garg
  • Patent number: 11677709
    Abstract: Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
    Type: Grant
    Filed: November 11, 2021
    Date of Patent: June 13, 2023
    Assignee: Outreach Corporation
    Inventors: Gordon L. Hempton, Wesley R. Hather, Andrew S. Kinzer, Manuel A. Medina
  • Patent number: 11201846
    Abstract: Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
    Type: Grant
    Filed: January 25, 2021
    Date of Patent: December 14, 2021
    Assignee: OUTREACH CORPORATION
    Inventors: Gordon L. Hempton, Wesley R. Hather, Andrew S. Kinzer, Manuel A. Medina
  • Patent number: 10938766
    Abstract: Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
    Type: Grant
    Filed: November 7, 2019
    Date of Patent: March 2, 2021
    Assignee: OUTREACH CORPORATION
    Inventors: Gordon L. Hempton, Wesley R. Hather, Andrew S. Kinzer, Manuel A. Medina
  • Publication number: 20200076760
    Abstract: Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
    Type: Application
    Filed: November 7, 2019
    Publication date: March 5, 2020
    Applicant: Outreach Corporation
    Inventors: Gordon L. Hempton, Wesley R. Hather, Andrew S. Kinzer, Manuel A. Medina
  • Patent number: 10505882
    Abstract: Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
    Type: Grant
    Filed: April 11, 2018
    Date of Patent: December 10, 2019
    Assignee: OUTREACH CORPORATION
    Inventors: Gordon L Hempton, Wesley R Hather, Andrew S Kinzer, Manuel A Medina
  • Publication number: 20190319906
    Abstract: Methods and systems are enclosed herein for automatically managing email communication between a group of users and a group of target prospects. A sequence of outbound emails is automatically sent on behalf of a user to a prospect. Based upon the prospect's inbound replies (or lack thereof) the system will perform preconfigured actions, such as stopping automated communications and deferring to the user for manual action.
    Type: Application
    Filed: April 11, 2018
    Publication date: October 17, 2019
    Applicant: Outreach Corporation
    Inventors: Gordon L. Hempton, Wesley R. Hather, Andrew S. Kinzer, Manuel A. Medina