Abstract: In a remote control system (101), a terminal (121) waits for an instruction to be transmitted from a mediation device (111) by a browser, a virtual desktop, or the like. A remote controller (131) sends, to the mediation device (111), identification information that identifies the terminal (121) to be controlled and a service to be received by that terminal (121). If the terminal (121) identified by the sent identification information is waiting, the mediation device (111) transmits, to the waiting terminal (121), an instruction specifying the service identified by the sent identification information. The waiting terminal (121) sends, to a server (171) related to the service specified in the transmitted instruction, a request related to the service specified in the transmitted instruction. Note that it is possible to configure such that the server (171) provides the service after performing a confirmation that the terminal (121) that sends the request is the terminal (121) to be controlled.