Abstract: Embodiments of the present invention further provide systems and methods for allowing users in an online consultation system to create, edit and follow information feeds related to a subject matter category, topic, person or a combination thereof.

Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying questions on topics similar to a newly submitted question to an online the consultation system.

Abstract: Embodiments of the present invention provide systems and methods for automatically identifying content that may be interesting visitors of a website in the absence of any information on the visitors' interest or preferences.

Abstract: Embodiments of the present invention provide for a method of identifying customer service and duplicate questions submitted by a user to a consultation system by creating a model from features extracted from questions previously identified as customer service questions, extracting features from a newly submitted question by performing phrasal analysis of the question, comparing the extracted features of the newly submitted question to the extracted features of the model, and determining whether the newly submitted question is a customer service question.

Abstract: In exemplary embodiments, a computer implemented method for incentivizing professionals answering questions or responding to service requests in a consultation system is described where a ranking score is calculated for each professional admitted to the consultation system, and based on the professional's ranking score, he is provided early or delayed access to the user posted questions and requests.

Abstract: Embodiments of the present invention further provide systems and methods for allowing users in an online consultation system to create, edit and follow information feeds related to a subject matter category, topic, person or a combination thereof.

Abstract: Embodiments of the present invention further provide systems and methods for automatically categorizing and extracting details in real-time from questions submitted by users to an online consultation system.

Abstract: Embodiments of the present invention provide systems and methods for automatically identifying content that may be interesting visitors of a website in the absence of any information on the visitors interest or preferences.

Abstract: Embodiments of the present invention further provide systems and methods for creating search engine optimized titles representing the relevant content of a document where the title is of the appropriate character length such that search engines will view and index the entire title.

Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying question details or soliciting the missing details from users posting questions to an online consultation system.

Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying questions on topics similar to a newly submitted question to an online the consultation system.

Abstract: Embodiments of the present invention further provide systems and methods for predicting the likelihood of a user posted the question to an online consultation system to not receive an answer based on the features extracted from the question.

Abstract: Embodiments of the present invention further provide systems and methods for optimizing prices for paid question and answers in an online consultation website, where user attributes are defined and segmented based on parameters influencing the price. At least a high price and a low price test path are created for each segment, and revenue generated for each test path is measured and the highest revenue path is selected as the optimized path and the price corresponding to highest revenue path as the optimized price for the online consultation system.

Abstract: Embodiments of the present invention further provide systems and methods for creating question and document titles representing the relevant content of the question or document and optimized for a search engine where the title is of the appropriate character length such that search engines will view and index the entire title.

Abstract: Embodiments of the present invention further provide systems and methods for automatically identifying and extracting topics from questions posted by users to a consultation system, for creating a new consultation category or creating new keywords for of promotion of a new category serving an underserved or unserved topic.

Abstract: In exemplary embodiments, an apparatus and method for verifying experts on a consultation system is provided. Identity and credential information is received at a web server from a potential expert. A selection of a category that the potential expert wants to be admitted is also received. The identity information and at least a portion of the credential information may be verified. The potential expert is accepted as an expert based in part on a result of the verifying of the identity and credential information. Once accepted, an account associated with the potential expert is activated to allow the potential expert to become an expert and to allow the expert to provide answers on the consultation system when the potential expert is accepted.

Abstract: Systems and methods are described for creating question and document titles representing the relevant content of the question or document and optimized for a search engine where the title is of the appropriate character length such that search engines will view and index the entire title. A method includes receiving a document in which an optimized title is desired, identifying a maximum number of characters a search engine reads when characterizing the document, applying phrasal analysis to the document, identifying topics included in the document, computing candidate titles based on the identified topics, sorting the candidate titles based on the number of topics in each candidate title, selecting the candidate title with the largest number of topics as a candidate optimized title, and selecting the candidate optimized title in response to determining that the candidate optimized title character length is less than the maximum size.

Abstract: In exemplary embodiments, an apparatus and method for verifying experts on a consultation system is provided. Identity and credential information is received at a web server from a potential expert. A selection of a category that the potential expert wants to be admitted is also received. The identity information and at least a portion of the credential information may be verified. The potential expert is accepted as an expert based in part on a result of the verifying of the identity and credential information. Once accepted, an account associated with the potential expert is activated to allow the potential expert to become an expert and to allow the expert to provide answers on the consultation system when the potential expert is accepted.

Abstract: In exemplary embodiments, an apparatus and method for providing pricing options in a consultation system is provided. In one embodiment, user input from a user is received. The user input is directed to a question the user intends to post to the consultation system. Pricing factors are determined in part from the user input. A pricing option is then determined by analyzing the pricing factors with pricing attribute data whereby the pricing attribute data may be based on current consultation system dynamics, user history, and completed transactions on the consultation system. The determined pricing option is presented.