Abstract: A system and method for data gathering system, comprising a data-aware knowledge base storing knowledge on relative costs of obtaining various data items; and a data retrieval decision-making processor operative, when an individual data element is sought to be retrieved, to determine whether or not to retrieve the data element by comparing at least one parameter representing need for the data element, also termed herein a utility value, with at least one parameter, retrieved from the data-aware knowledge base, which represents relative cost of obtaining the data element.
Type:
Grant
Filed:
September 19, 2012
Date of Patent:
August 20, 2019
Assignee:
PERSONETICS TECHNOLOGIES LTD.
Inventors:
David D. Govrin, David Sosna, Ido Ophir, Dan Vatnik
Abstract: Apparatus for conducting a dialog with a user of at least one computerized enterprise system, the apparatus comprising an ontological topic definer using at least one ontological entity to define user dialog topics, each topic including an item, a block identifying executable computer code operative to resolve the item; and at least one input parameter passed to the block; and a dialog server operative for conducting a dialog with a user of at least one computerized enterprise system about an individual topic from among said user dialog topics.
Type:
Grant
Filed:
September 19, 2012
Date of Patent:
November 15, 2016
Assignee:
PERSONETICS TECHNOLOGIES LTD.
Inventors:
David D. Govrin, David Sosna, Ido Ophir, Dan Vatnik
Abstract: A system and method for assigning relative scores to various possible intents on the part of a user approaching a virtual agent, the method comprising predicting priority topics, including gathering first data and employing the first data to discern and seek user confirmation of at least one possible intent on the part of the user; and subsequent to receipt of the confirmation, gathering second data and employing the second data to provide service to the user to suit the user's confirmed intent.
Type:
Grant
Filed:
September 19, 2012
Date of Patent:
November 15, 2016
Assignee:
PERSONETICS TECHNOLOGIES LTD.
Inventors:
David D. Govrin, David Sosna, Ido Ophir, Dan Vatnik
Abstract: A system and method for data gathering system, comprising a data-aware knowledge base storing knowledge on relative costs of obtaining various data items; and a data retrieval decision-making processor operative, when an individual data element is sought to be retrieved, to determine whether or not to retrieve the data element by comparing at least one parameter representing need for the data element, also termed herein a utility value, with at least one parameter, retrieved from the data-aware knowledge base, which represents relative cost of obtaining the data element.
Type:
Application
Filed:
September 19, 2012
Publication date:
August 14, 2014
Applicant:
Personetics Technologies Ltd.
Inventors:
David D. Govrin, David Sosna, Ido Ophir, Dan Vatnik