Abstract: In some embodiments of the present disclosure, techniques are utilized that allow answers to be provided to end users such as health care consumers, based on benefit book documents. The benefit book documents, which do not initially contain machine-readable structural or semantic information, are processed in order to detect structure and create semantic content based on the structure. This semantic content may then be added to a graph that represents the information contained in the benefit book document. A computing device may then use the nodes of this graph to answer questions received from consumers, where templates that provide answers to the questions reference the nodes of the graph.
Type:
Grant
Filed:
April 28, 2020
Date of Patent:
February 7, 2023
Assignee:
Premera Blue Cross
Inventors:
Ronald H. Cornell, Jr., Kathryn Ann Greve, Michael Thomas Semick
Abstract: In some embodiments of the present disclosure, techniques are utilized that allow answers to be provided to end users such as health care consumers, based on benefit book documents. The benefit book documents, which do not initially contain machine-readable structural or semantic information, are processed in order to detect structure and create semantic content based on the structure. This semantic content may then be added to a graph that represents the information contained in the benefit book document. A computing device may then use the nodes of this graph to answer questions received from consumers, where templates that provide answers to the questions reference the nodes of the graph.
Type:
Grant
Filed:
November 8, 2017
Date of Patent:
May 12, 2020
Assignee:
Premera Blue Cross
Inventors:
Ronald H. Cornell, Jr., Kathryn Ann Greve, Michael Thomas Semick