Abstract: An on-site kiosk that offers ticket upgrades. A seating upgrade for an attendee at an event being held at a given venue may entail receiving an indication that the attendee desires a seating upgrade while the event is in progress. An attendee scans a ticket to be relinquished in favor of an upgrade, and a series of interfaces convey seating that is available for the event. This may entail an initial graphical display of the seating chart for the venue (e.g., for the stadium, arena, theatre, etc.) followed by refined displays until the user is ultimately presented with a particular number of seats matching the number to be exchanged for the upgrade. The user confirms the request to obtain the available seating, and provides compensation for the upgrade (e.g., credit card payment, previously accumulated points, etc.). Then tickets for the upgraded seats are immediately printed and provided to the attendee.