Abstract: A system for using voice communications to access networked services is disclosed. The system includes a voice recognition module in communications with a network, a text understanding module, a first domain system a pool of domain system agents, and an order manager. The voice recognition module is configured to receive voice commands from a telephony device that is connected to the network and transform those commands into text files. The text understanding module is configured to translate a text file into a set of structured logical objectives. The first domain system is configured to host the networked services. Each one of the domain system agents is associated with one of the networked services hosted by the first domain system. The order manager is in communications with the voice recognition module, the text understanding module, and the pool of domain system agents.

Abstract: A system for processing voice communications to access networked services is disclosed. The system includes a voice recognition module, a text understanding module, a pool of domain system agents, a target prospector module, and a session manager. The voice recognition module is configured to translate a voice communication into a text file. The text understanding module is configured to convert a text file into a set of logical objectives. The pool of domain system agents are associated with the networked services, wherein each one of the domain system agents is associated with one of the networked services. The target prospector module is in communications with the voice recognition module and the text understanding module. The target prospector module being configured to receive the text file translation of the voice communication and convert the text file into a set of structured logical objectives using the text understanding module.