Patents Assigned to PUNCHH INC.
  • Patent number: 12182844
    Abstract: A system and a method are disclosed for classifying shorthand item descriptors in accordance with an enterprise catalog. An enterprise data management system uses one more models to determine items in the enterprise catalog that match a shorthand descriptor of an item. Shorthand item descriptors may originate from various transaction data such as at point-of-sale (POS) machines or online ordering systems. The enterprise data management system uses a first model to determine a normalized representation of the shorthand item descriptor. The enterprise data management system furthers used a second model to classify the normalized representation as one or more items included in the enterprise catalog, where the second model is trained through a supervised machine learning process using data corresponding to an enterprise catalog of one or more particular enterprises.
    Type: Grant
    Filed: June 4, 2021
    Date of Patent: December 31, 2024
    Assignee: Punchh Inc.
    Inventor: Rajat Gupta
  • Patent number: 12154038
    Abstract: A system and a method are disclosed for adjusting communication settings based on user segmentation. An activity-based communication management system retrieves behavioral and demographic data of at least one user. The system inputs the behavioral data and the demographic data into machine learning models. For each of the machine learning models, the system receives a respective activity parameter characterizing a predicted activity occurring within a time window. The system determines, based on the received activity parameters, a category to which the behavioral data and demographic data belong. The system subsequently adjusts a plurality of communication settings based on the determined category. The activity-based communication management system may provide user segmentation using both empirical activity parameters (e.g., historical behavioral data) and predicted activity parameters.
    Type: Grant
    Filed: March 13, 2020
    Date of Patent: November 26, 2024
    Assignee: Punchh Inc.
    Inventors: Zhaoyan Zhu, Xin Heng
  • Patent number: 12020264
    Abstract: A system and a method are disclosed for tracking user activity with products in an environment. In an embodiment, a processor detects that a user has entered an environment, and responsively uniquely identifies the user. The processor determines that the user interacts with a product of a plurality of products within the environment, and responsively updates a profile of the user with indicia of the product. The processor determines whether the user is attempting to exit the environment, and, in response to determining that the user is attempting to exit the environment, prompts the user to confirm that the user intends to remove the product from the environment based on the updated profile. The processor receives input from the user confirming that the user intends to remove the product from the environment, and responsively further updates the profile based on the input.
    Type: Grant
    Filed: March 9, 2021
    Date of Patent: June 25, 2024
    Assignee: Punchh Inc.
    Inventors: Vivek Jayan, Andrew McElroy, Kumar Ujjwal
  • Patent number: 10977671
    Abstract: A system and a method are disclosed for tracking user activity with products in an environment. In an embodiment, a processor detects that a user has entered an environment, and responsively uniquely identifies the user. The processor determines that the user interacts with a product of a plurality of products within the environment, and responsively updates a profile of the user with indicia of the product. The processor determines whether the user is attempting to exit the environment, and, in response to determining that the user is attempting to exit the environment, prompts the user to confirm that the user intends to remove the product from the environment based on the updated profile. The processor receives input from the user confirming that the user intends to remove the product from the environment, and responsively further updates the profile based on the input.
    Type: Grant
    Filed: July 29, 2019
    Date of Patent: April 13, 2021
    Assignee: PUNCHH INC.
    Inventors: Vivek Jayan, Andrew McElroy, Kumar Ujjwal