Patents Assigned to Qualtics, LLC
  • Digital experiences using touchpoint-based prompts
    Patent number: 10496247
    Abstract: The present disclosure relates to a digital experience system that non-intrusively obtains valuable user feedback by strategically prompting users for feedback during a user's journey of a digital content experience. For example, in one or more embodiments, the digital experience system detects when various discrete touchpoints are triggered throughout a user's journey. In response to detecting a triggered touchpoint, the digital experience system can provide the user with a prompt from a template of prompts.
    Type: Grant
    Filed: April 17, 2018
    Date of Patent: December 3, 2019
    Assignee: Qualtics, LLC
    Inventor: Ali BaderEddin