Abstract: Prioritizing a customer service agent's responses to customer messages. In one form, an expected response time target is determined based on a time interval between sending an agent response and receiving a customer response from a particular customer. In other forms, other objective factors, such as message intervals, customer properties, and message properties, are used to determine the expected response time target. In yet other forms, a customer conversation can be automatically closed if the customer does not respond within a predetermined maximum time interval.
Abstract: A system and method for preparing a set of paired identification label based a plurality of characters that identify an inventory item. The method includes a step of assigning a predetermined numerical value to each of the plurality of characters. Mathematical operations are performed on the assigned numerical values to obtain a mapping of the plurality of characters to a corresponding non-textual visual indicator. A label is generated which label includes the plurality of characters and the visual indicator. The visual indicator may be a color or a graphic indicator such as an alignment designation bar or a combination and variation thereof.
Abstract: A system and method for preparing a set of paired identification label based a plurality of characters that identify an inventory item. The method includes a step of assigning a predetermined numerical value to each of the plurality of characters. Mathematical operations are performed on the assigned numerical values to obtain a mapping of the plurality of characters to a corresponding non-textual visual indicator. A label is generated which label includes the plurality of characters and the visual indicator. The visual indicator may be a color or a graphic indicator such as an alignment designation bar or a combination and variation thereof.
Abstract: A system and method for preparing a set of paired identification label based a plurality of characters that identify an inventory item. The method includes a step of assigning a predetermined numerical value to each of the plurality of characters. Mathematical operations are performed on the assigned numerical values to obtain a mapping of the plurality of characters to a corresponding non-textual visual indicator. A label is generated which label includes the plurality of characters and the visual indicator. The visual indicator may be a color or a graphic indicator such as an alignment designation bar or a combination and variation thereof.
Abstract: A system and method for preparing a set of paired identification label based a plurality of characters that identify an inventory item. The method includes a step of assigning a predetermined numerical value to each of the plurality of characters. Mathematical operations are performed on the assigned numerical values to obtain a mapping of the plurality of characters to a corresponding non-textual visual indicator. A label is generated which label includes the plurality of characters and the visual indicator. The visual indicator may be a color or a graphic indicator such as an alignment designation bar or a combination and variation thereof.