Patents Assigned to Radius Solutions, Inc.
  • Patent number: 8606245
    Abstract: A computerized system for calling a plurality of cell phones in compliance with the TCPA, comprises a call center database; call center workstations operated by transfer agents; client workstations operated by client associates; and a computer processor that retrieves a cell phone number of a consumer to call, in response to an initiate call instruction from a respective transfer agent, dials the cell phone number, connects the call to the respective transfer agent if a live voice is detected; receives a transfer call request from the respective transfer agent, transfers the call with the one consumer to a client associate, using the cell number as the origination number of the call to identify the one consumer to the client associate, disconnects the connection between the one consumer and the respective transfer agent, and identifies a next consumer to call upon request by the transfer agent.
    Type: Grant
    Filed: July 30, 2012
    Date of Patent: December 10, 2013
    Assignee: Radius Solutions, Inc.
    Inventors: James J. Eccelston, Mark S. Love, Donald C. Borer