Patents Assigned to RapidDeploy, Inc.
-
Patent number: 12232008Abstract: As part of an emergency response, a region in which communications may be affected by the emergency may be identified and used to prioritize communication by responders to the emergency. When an emergency is identified with a location, a priority communication region may be determined along with a set of identifiers corresponding to devices operated by emergency responders. Such responders may typically receive normal priority in the communications network. When the emergency is active, the location of responders' devices is monitored and when the devices are within the priority communication region the devices may be assigned a higher priority level of service in the communications network. When these devices leave the priority communication region or the emergency ends, the priority of the devices may be returned to a normal priority level for the devices.Type: GrantFiled: August 1, 2022Date of Patent: February 18, 2025Assignee: RapidDeploy, Inc.Inventors: Steven Raucher, Chad Alan Richey
-
Publication number: 20250039654Abstract: An emergency system for sending outbound messages to emergency callers receives data signals related to emergency calls that have been answered at a public safety answering point (PSAP) and data signals related to emergency calls that have not been answered. A user of the emergency system can select a geographic area, e.g., an area with a high volume of unanswered calls, and configure a message to be sent to the phone numbers associated with unanswered emergency calls within the geographic area.Type: ApplicationFiled: October 10, 2024Publication date: January 30, 2025Applicant: RapidDeploy, Inc.Inventors: Reinhard Ekl, Steven Raucher
-
Patent number: 12120591Abstract: An emergency system for sending outbound messages to emergency callers receives data signals related to emergency calls that have been answered at a public safety answering point (PSAP) and data signals related to emergency calls that have not been answered. A user of the emergency system can select a geographic area, e.g., an area with a high volume of unanswered calls, and configure a message to be sent to the phone numbers associated with unanswered emergency calls within the geographic area.Type: GrantFiled: December 13, 2021Date of Patent: October 15, 2024Assignee: RapidDeploy, Inc.Inventors: Reinhard Ekl, Steven Raucher
-
Patent number: 12061716Abstract: A secure data broker includes a public network interface, an authorization module, a database interface, and an encryption module. The public network interface is configured to receive a database query and authorization information from a client device over a secure connection and return a response to the database query to the client device over the secure connection. The authorization module is configured to authorize the client device based on the authorization information, which was issued to the client device by the public safety platform. The database interface is configured to submit the database query to a secure database in response to the authorization of the client device and to receive the response to the database query from the secure database. The encryption module is configured to encrypt the response to the database query using a broker key.Type: GrantFiled: July 8, 2022Date of Patent: August 13, 2024Assignee: RapidDeploy, Inc.Inventors: Justin Jensen, Brett Meyerowitz, Ivor Chalton, Cameron Plimsoll
-
Patent number: 12046123Abstract: An emergency system can access a variety of situational data items, such as video streams, facility information, and present and past incident data. The emergency system identifies data items that may be relevant to a particular incident and provides the relevant data items in one or more user interfaces. For example, the emergency system identifies relevant data items based on the reported location of the incident and the type of incident. As additional incident information is received or entered by telecommunicators, the emergency system can further filter and surface data items likely to be useful in responding to the incident. Certain data items may only be permitted to be viewed by certain types of users, or under certain conditions. The emergency system may ensure that data items are provided to authorized users and in permitted use cases.Type: GrantFiled: November 30, 2022Date of Patent: July 23, 2024Assignee: RapidDeploy, Inc.Inventors: Steven Raucher, Brett Meyerowitz, Brooks Thomas Shannon
-
Patent number: 11930436Abstract: An emergency call data relay includes a frame buffer and a frame handler. The frame buffer stores data frames received from a central system (e.g., a central CPE host). The data frames include call data associated with an emergency call being handled at a remote system (e.g., a PSAP) connected to the central system. The frame handler receives a data frame from the frame buffer, identifies a remote system handling the emergency call associated with the call data based on a network address in the data frame, extracts the call data from the data frame, and generates an output packet for a data gateway. The output packet has a header indicating a particular data gateway profile associated with the identified remote system handling the emergency call.Type: GrantFiled: June 28, 2022Date of Patent: March 12, 2024Assignee: RapidDeploy, Inc.Inventors: Justin Jensen, Michael Edwin Kyle
-
Patent number: 11917103Abstract: A desktop agent configured to execute on a computer includes a web-application interface and an agent communication port. The web-application interface receives an application launch request for an emergency service application from a web-based application executing in a browser. The emergency service application has a plurality of application communication ports. The agent communication port transmits a launch message to a selected port of the plurality of application communication ports, the selected port selected based on the application launch request. The agent communication port receives, from the selected port, information collected by the emergency service application responsive to the launch message. The desktop agent is configured to transmit the information collected by the emergency service application to a cloud-based computer aided dispatch system.Type: GrantFiled: September 26, 2022Date of Patent: February 27, 2024Assignee: RapidDeploy, Inc.Inventors: Brett Meyerowitz, Jozua Kloppers, Ivor Chalton
-
Patent number: 11909916Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.Type: GrantFiled: March 7, 2023Date of Patent: February 20, 2024Assignee: RapidDeploy, Inc.Inventors: Ivor Chalton, Lidia Finn, James P. Algatt, Ryan Matthew Fouts, Noam Fein
-
Patent number: 11743379Abstract: A gateway device includes a call handling equipment (CHE) listener interface, an Internet Protocol (IP) interface, a provisioning engine, and a message parsing engine. The CPE listener interface forms a communication channel with a CHE and receives call event data from the CHE. The IP interface communicates with a cloud-based processing system. The provisioning engine receives, from the cloud-based processing system via the IP interface, instructions for parsing data from a data output format of the CHE into a consistent data format of the cloud-based processing system. The message parsing engine parses the call event data received from the CHE via the CHE listener interface, and formats the call event data according to the consistent data format. The gateway device transmits the formatted call event data to the cloud-based processing system via the IP interface.Type: GrantFiled: November 30, 2022Date of Patent: August 29, 2023Assignee: RapidDeploy, Inc.Inventor: Justin Jensen
-
Patent number: 11696108Abstract: A system for providing locations of emergency callers receives call data related to emergency calls received at a public safety answering point (PSAP) and a supplemental data signal that includes a location of an emergency. A signal correlation engine determines whether the supplemental data signal corresponds to one of the emergency calls received at the PSAP. A web server provides a user interface that includes a map and a supplemental signal indicator corresponding to the supplemental data signal. The supplemental signal indicator is positioned on the map at the location of the emergency, and the supplemental signal indicator has a visual characteristic indicating whether or not the supplemental data signal corresponds to an emergency call received at the PSAP.Type: GrantFiled: September 15, 2021Date of Patent: July 4, 2023Assignee: RapidDeploy, Inc.Inventors: Reinhard Ekl, Brooks Thomas Shannon
-
Patent number: 11611656Abstract: A data subscription system provides emergency event data to receiving systems. The data subscription system includes an event emitter and a distribution module. The event emitter receives event data describing an event in a computer-aided dispatch (CAD) system; the event is related to an emergency call. The event emitter identifies a subscription subscribed to the event based on a tenant identifier identifying a CAD tenant associated with the event, and adds a data message with the event data to a queue for the identified subscription. The distribution module retrieves the data message from the queue, transforms the data message based on one or more filtering or formatting rules, and transmits the transformed data message to a receiving system associated with the subscription.Type: GrantFiled: June 24, 2021Date of Patent: March 21, 2023Assignee: RapidDeploy, Inc.Inventors: Ivor Chalton, Lidia Finn, James P. Algatt, Ryan Matthew Fouts, Noam Fein
-
Patent number: 11537353Abstract: A multi-display capture system receives user selections of two or more display areas, such as screens or application windows, generated by a computing device. The multi-display capture system simultaneously captures a video stream of each of the selected display areas. In another display area, the multi-display capture system outputs a combined display that includes each of the captured video streams. The user may select a video stream to enlarge, and the multi-display capture system enlarges the video streams while continuing to display the other video streams. The combined display may be shared with one or more other users.Type: GrantFiled: April 9, 2021Date of Patent: December 27, 2022Assignee: RapidDeploy, Inc.Inventors: Steven Raucher, Philip Johannes Cornelis Nel
-
Patent number: 11539839Abstract: A gateway device includes a call handling equipment (CHE) listener interface, an Internet Protocol (IP) interface, a provisioning engine, and a message parsing engine. The CPE listener interface forms a communication channel with a CHE and receives call event data from the CHE. The IP interface communicates with a cloud-based processing system. The provisioning engine receives, from the cloud-based processing system via the IP interface, instructions for parsing data from a data output format of the CHE into a consistent data format of the cloud-based processing system. The message parsing engine parses the call event data received from the CHE via the CHE listener interface, and formats the call event data according to the consistent data format. The gateway device transmits the formatted call event data to the cloud-based processing system via the IP interface.Type: GrantFiled: April 30, 2021Date of Patent: December 27, 2022Assignee: RapidDeploy, Inc.Inventor: Justin Jensen
-
Patent number: 11538332Abstract: An emergency system can access a variety of situational data items, such as video streams, facility information, and present and past incident data. The emergency system identifies data items that may be relevant to a particular incident and provides the relevant data items in one or more user interfaces. For example, the emergency system identifies relevant data items based on the reported location of the incident and the type of incident. As additional incident information is received or entered by telecommunicators, the emergency system can further filter and surface data items likely to be useful in responding to the incident. Certain data items may only be permitted to be viewed by certain types of users, or under certain conditions. The emergency system may ensure that data items are provided to authorized users and in permitted use cases.Type: GrantFiled: March 21, 2022Date of Patent: December 27, 2022Assignee: RapidDeploy, Inc.Inventors: Steven Raucher, Brett Meyerowitz, Brooks Thomas Shannon
-
Publication number: 20220326902Abstract: A multi-display capture system receives user selections of two or more display areas, such as screens or application windows, generated by a computing device. The multi-display capture system simultaneously captures a video stream of each of the selected display areas. In another display area, the multi-display capture system outputs a combined display that includes each of the captured video streams. The user may select a video stream to enlarge, and the multi-display capture system enlarges the video streams while continuing to display the other video streams. The combined display may be shared with one or more other users.Type: ApplicationFiled: April 9, 2021Publication date: October 13, 2022Applicant: RapidDeploy, Inc.Inventors: Steven Raucher, Philip Johannes Cornelis Nel
-
Publication number: 20220319303Abstract: An emergency system can access a variety of situational data items, such as video streams, facility information, and present and past incident data. The emergency system identifies data items that may be relevant to a particular incident and provides the relevant data items in one or more user interfaces. For example, the emergency system identifies relevant data items based on the reported location of the incident and the type of incident. As additional incident information is received or entered by telecommunicators, the emergency system can further filter and surface data items likely to be useful in responding to the incident. Certain data items may only be permitted to be viewed by certain types of users, or under certain conditions. The emergency system may ensure that data items are provided to authorized users and in permitted use cases.Type: ApplicationFiled: March 21, 2022Publication date: October 6, 2022Applicant: RapidDeploy, Inc.Inventors: Steven Raucher, Brett Meyerowitz, Brooks Thomas Shannon
-
Patent number: 11457108Abstract: A desktop agent configured to execute on a computer includes a web-application interface and an agent communication port. The web-application interface receives an application launch request for an emergency service application from a web-based application executing in a browser. The emergency service application has a plurality of application communication ports. The agent communication port transmits a launch message to a selected port of the plurality of application communication ports, the selected port selected based on the application launch request. The agent communication port receives, from the selected port, information collected by the emergency service application responsive to the launch message. The desktop agent is configured to transmit the information collected by the emergency service application to a cloud-based computer aided dispatch system.Type: GrantFiled: January 25, 2021Date of Patent: September 27, 2022Assignee: RapidDeploy, Inc.Inventors: Brett Meyerowitz, Jozua Kloppers, Ivor Chalton
-
Patent number: 11409898Abstract: A secure data broker includes a public network interface, an authorization module, a database interface, and an encryption module. The public network interface is configured to receive a database query and authorization information from a client device over a secure connection and return a response to the database query to the client device over the secure connection. The authorization module is configured to authorize the client device based on the authorization information, which was issued to the client device by the public safety platform. The database interface is configured to submit the database query to a secure database in response to the authorization of the client device and to receive the response to the database query from the secure database. The encryption module is configured to encrypt the response to the database query using a broker key.Type: GrantFiled: December 9, 2019Date of Patent: August 9, 2022Assignee: RapidDeploy, Inc.Inventors: Justin Jensen, Brett Meyerowitz, Ivor Chalton, Cameron Plimsoll
-
Patent number: 11405768Abstract: An emergency call data relay includes a frame buffer and a frame handler. The frame buffer stores data frames received from a central system (e.g., a central CPE host). The data frames include call data associated with an emergency call being handled at a remote system (e.g., a PSAP) connected to the central system. The frame handler receives a data frame from the frame buffer, identifies a remote system handling the emergency call associated with the call data based on a network address in the data frame, extracts the call data from the data frame, and generates an output packet for a data gateway. The output packet has a header indicating a particular data gateway profile associated with the identified remote system handling the emergency call.Type: GrantFiled: October 14, 2020Date of Patent: August 2, 2022Assignee: RapidDeploy, Inc.Inventors: Justin Jensen, Michael Edwin Kyle
-
Publication number: 20220191671Abstract: An emergency system for sending outbound messages to emergency callers receives data signals related to emergency calls that have been answered at a public safety answering point (PSAP) and data signals related to emergency calls that have not been answered. A user of the emergency system can select a geographic area, e.g., an area with a high volume of unanswered calls, and configure a message to be sent to the phone numbers associated with unanswered emergency calls within the geographic area.Type: ApplicationFiled: December 13, 2021Publication date: June 16, 2022Applicant: RapidDeploy, Inc.Inventors: Reinhard Ekl, Steven Raucher