Abstract: A method of obtaining a repair for an electronic device from a repair vendor, and an electronic device repair kit for use with the method. Use of the method and kits provides consumers with the ability to purchase repair services for a selected electronic device for a predetermined flat fee and to have the repaired device returned in a relatively short time-frame.

Abstract: A system is provided for dynamically converting non-voice enabled documents into voice enabled pages written in VoiceXML without the need for manually coding the document into VoiceXML. The system includes a voice server for accepting the original document, a data server for accepting said HTML document; a run time engine for applying an XSLT translator to such HTML document as well as any requisite data information rendering a VoiceXML version of the original document without the need to manually code such document. It will be appreciated that the system can be used to dynamically convert other non-voice enabled documents.