Patents Assigned to Refresh IT Solutions
  • Method of managing operations for administration, maintenance and operational upkeep, management entity and corresponding computer program product
    Patent number: 8402125
    Abstract: A method and apparatus are provided for managing administrative and maintenance operations for a computer connected to a communication network. The method includes: a phase of receiving a request in respect of at least one command to be executed, originating from the computer; a phase of programmed sequential distribution of the at least one command previously recorded within an operations database, destined for the computer; a phase of recording, within a database for collecting results associated with the computer, at least one result of implementing the at least one sequentially distributed command.
    Type: Grant
    Filed: October 21, 2008
    Date of Patent: March 19, 2013
    Assignee: Refresh IT Solutions
    Inventors: Serge Soulet, Patrick Gangneux
  • METHOD OF MANAGING OPERATIONS FOR ADMINISTRATION, MAINTENANCE AND OPERATIONAL UPKEEP, MANAGEMENT ENTITY AND CORRESPONDING COMPUTER PROGRAM PRODUCT
    Publication number: 20100281294
    Abstract: A method and apparatus are provided for managing administrative and maintenance operations for a computer connected to a communication network. The method includes: a phase of receiving a request in respect of at least one command to be executed, originating from the computer; a phase of programmed sequential distribution of the at least one command previously recorded within an operations database, destined for the computer; a phase of recording, within a database for collecting results associated with the computer, at least one result of implementing the at least one sequentially distributed command.
    Type: Application
    Filed: October 21, 2008
    Publication date: November 4, 2010
    Applicant: REFRESH IT SOLUTIONS
    Inventors: Serge Soulet, Patrick Gangneux