Abstract: Private anonymous electronic messaging between a message originator and a message recipient within an organization encourages open communication which can provide information to the organization that might otherwise be secreted from the organization, and can allow the message originator to obtain desired help (e.g., counseling). By profiling of the message originator based on current and previous electronic messaging within the system as well as external organizational information (e.g., behavioral or financial information), the system can assess concerns yet act as a gateway to protect the message originator's true identity through escalating levels of concern unless a genuine concern about the health, well-being, and/or safety of the message originator, others, or the organization is indicated, in which case the system can reveal the true identity of the message originator as appropriate.

Abstract: Private anonymous electronic messaging between a message originator and a message recipient within an organization encourages open communication which can provide information to the organization that might otherwise be secreted from the organization, and can allow the message originator to obtain desired help (e.g., counseling). By profiling of the message originator based on current and previous electronic messaging within the system as well as external organizational information (e.g., behavioral or financial information), the system can assess concerns yet act as a gateway to protect the message originator's true identity through escalating levels of concern unless a genuine concern about the health, well-being, and/or safety of the message originator, others, or the organization is indicated, in which case the system can reveal the true identity of the message originator as appropriate.

Abstract: A hosted system receives a request for the delivery of a voice message from a collective such as a school district. The hosted system determines whether the message should be sent over a telephone line at the hosted system or the school district. Instructions are sent to a delivery mechanism at the determined location indicating how to prepare the message and the number to be called. In one embodiment, the instructions are in XML script form to reduce the bandwidth required. Having the hosted system determine the allocation of messages allows for both the efficient use and lower calling cost of any available capacity on telephone lines at a school district or other collective organization, as well as the larger capacity access to telephone lines of a hosted service for quick delivery of numerous or urgent messages.