Abstract: A user is prompted to provide a review at a point of sale. Review data is received from the user. The review data is transmitted to a reputation platform configured to evaluate the received review data. If the review data indicates a positive review, a review request action is commenced. If the review data indicates a negative review, a remedial action is commenced.
Type:
Grant
Filed:
December 30, 2012
Date of Patent:
March 18, 2014
Assignee:
Reputation.com, Inc.
Inventors:
Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
Abstract: Determining a follow-up action to take with respect to a review request is disclosed. The transmission of a review request to a potential reviewer is facilitated. A determination is made that the potential reviewer has not, subsequent to the transmission, created a review. A follow-up action to take regarding the review request is determined.
Type:
Grant
Filed:
December 30, 2012
Date of Patent:
November 26, 2013
Assignee:
Reputation.com, Inc.
Inventors:
Brent Michael Franson, Jeffrey James Piper, Thomas Gerardo Dignan
Abstract: An existing distribution of reviews for an entity across a plurality of review sites is evaluated. A determination is made, on behalf of the entity, that the existing distribution should be adjusted. An indication of at least one review site on which the placement of at least one additional review should be targeted is provided as output.
Type:
Grant
Filed:
December 30, 2012
Date of Patent:
July 23, 2013
Assignee:
Reputation.com, Inc.
Inventors:
Thomas Gerardo Dignan, Brent Michael Franson, Jeffrey James Piper
Abstract: Performing detailed sentiment analysis includes generating a first sentiment score for a first entity based on a content source. The first sentiment score is generated with respect to a first dimension. A second sentiment score for the first entity is generated based on the content source. The second sentiment score is generated with respect to a second dimension.
Type:
Grant
Filed:
June 28, 2012
Date of Patent:
June 11, 2013
Assignee:
Reputation.com, Inc.
Inventors:
John Andrew Rehling, Thomas Gerardo Dignan
Abstract: Systems, apparatuses, and methods for analyzing information about a user are presented which include obtaining at least one search result based on at least one search terms describing the user; presenting the at least one search result to the user; receiving an indication from the user of the desirability of a search result; and performing an action based on the desirability of the search result. Systems, apparatuses, and methods are also presented for determining a reputation score representing the reputation of a user which include collecting search results from data source, determining an effect on the reputation of the user of the search results from the data source, and calculating a reputation score for the user based on the determined effect on the reputation of the user from the search results from the data source.
Type:
Grant
Filed:
November 14, 2011
Date of Patent:
November 27, 2012
Assignee:
Reputation.com, Inc.
Inventors:
Raefer Gabriel, Brian Kelley, James Aubry, David Thompson, Michael Fertik
Abstract: Systems, apparatuses, and methods for analyzing information about a user are presented which include obtaining at least one search result based on at least one search terms describing the user; presenting the at least one search result to the user; receiving an indication from the user of the desirability of a search result; and performing an action based on the desirability of the search result. Systems, apparatuses, and methods are also presented for determining a reputation score representing the reputation of a user which include collecting search results from data source, determining an effect on the reputation of the user of the search results from the data source, and calculating a reputation score for the user based on the determined effect on the reputation of the user from the search results from the data source.
Type:
Grant
Filed:
March 1, 2011
Date of Patent:
November 15, 2011
Assignee:
Reputation.com, Inc.
Inventors:
Raefer Gabriel, Brian Kelley, James Aubry, David Thompson, Michael Fertik
Abstract: Systems, apparatuses, and methods for analyzing information about a user are presented which include obtaining at least one search result based on at least one search terms describing the user; presenting the at least one search result to the user; receiving an indication from the user of the desirability of a search result; and performing an action based on the desirability of the search result. Systems, apparatuses, and methods are also presented for determining a reputation score representing the reputation of a user which include collecting search results from data source, determining an effect on the reputation of the user of the search results from the data source, and calculating a reputation score for the user based on the determined effect on the reputation of the user from the search results from the data source.
Type:
Grant
Filed:
January 29, 2008
Date of Patent:
September 27, 2011
Assignee:
Reputation.com, Inc.
Inventors:
Raefer Gabriel, Brian Kelley, James Aubry, David Thompson, Michael Fertik