Patents Assigned to RingCentral, Inc.
  • Publication number: 20220303330
    Abstract: The invention concerns a telecommunication system (10) and a computer-implemented method for transferring media data from a first RTC client (30) over a QoS-sensitive network (N1) using the real-time protocol (RTP) to a second RTC client (40), wherein the quality of service is based on different traffic classes and the media data contain a first media type with a first traffic class (QoS1) and a second media type with a second traffic class (QoS2), comprising the following steps: media data, which contain a first media type with a first traffic class (QoS1) and a second media type with a second traffic class (QoS2), are bundled by the first RTC client (30) into second packets (P2), in each second packet (P2), the traffic class (QoS1, QoS2) for each media type is marked in layer 4 and/or layer 5 of the real-time protocol (RTP), the second packets (P2) are transmitted in the direction of the second RTC client (40), either before or during the transfer to the network (N1), the second packets (P2) are unbundle
    Type: Application
    Filed: June 10, 2022
    Publication date: September 22, 2022
    Applicant: RINGCENTRAL, INC.
    Inventors: Karl KLAGHOFER, Jurgen Totzke, Michael Tietsch
  • Patent number: 11444821
    Abstract: A method for conducting audio and/or video conference, in which one of the terminals that is coupled to a central conference unit takes on the role of a media server, and this occurs under the control of said central conference control unit.
    Type: Grant
    Filed: April 12, 2018
    Date of Patent: September 13, 2022
    Assignee: RingCentral, Inc.
    Inventor: Karl Klaghofer
  • Patent number: 11423889
    Abstract: Systems, methods, and computer readable media comprising instructions executable by a processor, for recognizing speech within a received audio signal segment the audio signal to isolate the speech based on a speaker audio profile, determine from the audio signal a command, a first score reflecting confidence in determining the command, and a second score reflecting a potential error in determining the command, and cause the command to be executed if the first score is above a first threshold value and the second score is below a second threshold value.
    Type: Grant
    Filed: September 26, 2019
    Date of Patent: August 23, 2022
    Assignee: RingCentral, Inc.
    Inventor: Ilya Vladimirovish Mikhailov
  • Patent number: 11425114
    Abstract: A method for establishing communication includes receiving a request to establish communication with a server, the request including an internet protocol address of the server, forming a unique domain name comprising a unique part and a general part, and associating the unique domain name with the internet protocol address. The method further includes storing the unique domain name in association with the internet protocol address on a domain name server, and establishing a communication between a user device and the server by resolving the unique domain name.
    Type: Grant
    Filed: September 30, 2019
    Date of Patent: August 23, 2022
    Assignee: RingCentral, Inc.
    Inventors: James Shubin, Alexey Udalov, Sergei Istomin, Benjamin Leznik, Sergey Ustinov
  • Patent number: 11425246
    Abstract: A system for handling calls in a network includes a memory storing instructions and a processor configured to execute the instructions to perform operations. The operations include receiving information about the calls for a time interval, determining, for the time interval, a total cost associated with handling the calls, including a network cost associated with transmitting data over the network, a processing cost for processing the information related to the calls, and a cost of dynamically reassigning master and slave roles to a plurality of nodes in the network. The operations further include determining an assignment of the master and slave roles for a plurality of accounts being handled by the plurality of nodes that results in the total cost having a minimum value, and implementing the optimal assignment among the plurality of the accounts based on the determination.
    Type: Grant
    Filed: February 12, 2021
    Date of Patent: August 23, 2022
    Assignee: RingCentral, Inc.
    Inventors: James Shubin, Benjamin Leznik
  • Patent number: 11418643
    Abstract: Technologies relating to enhanced Caller ID information selection for a caller associated with a call and delivery of the selected enhanced Caller ID information to a callee associated with the call include one or more processors selecting, according to selection criteria, one or more enhanced Caller ID information items from a collection of available enhanced Caller ID information items pertaining to the caller that are stored across one or more databases of enhanced Caller ID information.
    Type: Grant
    Filed: February 10, 2020
    Date of Patent: August 16, 2022
    Assignee: RingCentral, Inc.
    Inventors: Christopher Van Rensburg, Patrice Khawam
  • Patent number: 11397920
    Abstract: A method can include receiving a request for a read receipt by a first user of a predetermined user group for a session. The request for a read receipt can refer to an information segment of the thread supplied with a tag by the first user. The tag can include a predetermined character string identifying at least one second user from whom the first user requests the read receipt for the tagged information segment. The second user can be identified in a database, a notification containing the information segment to at least one second user can be sent and an acknowledgment message from the second user that he has read the notification containing the information segment can then be received for assigning a read receipt to the information segment as soon as the at least one second user has read the notification.
    Type: Grant
    Filed: August 20, 2018
    Date of Patent: July 26, 2022
    Assignee: RINGCENTRAL, INC.
    Inventor: Juergen Brieskorn
  • Patent number: 11388212
    Abstract: A telecommunication system and a method for transferring media data from a first client over a QoS-sensitive network to a second client. The system and method can permit media data, which contain a first media type with a first traffic class and a second media type with a second traffic class to be bundled by the first client into second packets. In each second packet, the traffic class for each media type is marked in layer 4 and/or layer 5. The second packets can be transmitted toward the second client. Either before or during the transfer to the network, the second packets can be unbundled using the markings in layer 4 and/or layer 5 and then bundled into first packets, each of which has only one of the traffic classes. At least some of the first packets can then be transmitted over the network to the second client.
    Type: Grant
    Filed: July 7, 2020
    Date of Patent: July 12, 2022
    Assignee: RINGCENTRAL, INC.
    Inventors: Karl Klaghofer, Jurgen Totzke, Michael Tietsch
  • Patent number: 11379799
    Abstract: A method includes receiving an input data from a host to schedule a meeting. The input data may include invitees to the meeting and a time/date associated with the meeting. A first and a second set of invitees from the invitees are determined. The first set of invitees is identified to start a pre-meeting meeting prior to the meeting scheduled at the time/date. The second set of invitees is identified to start the meeting at the time/date. It is appreciated that the pre-meeting meeting and the meeting are merged into a single meeting at a predetermined threshold of time.
    Type: Grant
    Filed: September 28, 2020
    Date of Patent: July 5, 2022
    Assignee: RingCentral, Inc.
    Inventors: Arnaud Budkiewicz, David Sipes, Simon Tumansky, Arindam Chakraborty, Yufei McLaughlin, Martin Arastafar, Vlad Vendrow, Phillip Liu, Dipkin Guglani
  • Patent number: 11361099
    Abstract: A computer implemented method of applying a unified search for a match of one or more features in a plurality of encrypted records, comprising using one or more processors of a server associated with a database comprising a plurality of encrypted records. The processor(s) is adapted for receiving a query for searching one or more plaintext features in the plurality of encrypted, searching for a match of the one or more plaintext features using a first search methodology and a second search methodology and outputting an indication of matching encrypted records according to the match. Wherein the second search methodology is asymptotically faster than the first search methodology and wherein the first search methodology is used for searching a subset of the plurality of encrypted records selected based on status indication associated with each encrypted record.
    Type: Grant
    Filed: August 22, 2019
    Date of Patent: June 14, 2022
    Assignee: RingCentral, Inc.
    Inventors: Aviad Lahav, Lev Rosenblit
  • Patent number: 11354374
    Abstract: The controlling of accessible browser functions of a physical side of a remote or virtual desktop environment can include: setting up a virtual desktop infrastructure between a physical unit (1) of a user, on said physical side, and a virtual unit (2) assigned to said user, on a virtual or remote side; running a first web browser (31) at the physical unit (1) and a second web browser (41) at the virtual unit (2); establishing a WebRTC data channel (68) between said first and second web browsers (41) running at the physical unit (1) and the virtual unit (2), respectively; and controlling said browser functions of said first web browser (31) running at the physical unit (1) remotely by said virtual unit (2) utilizing said WebRTC data channel (68) established between the physical unit (1) and the virtual unit (2).
    Type: Grant
    Filed: November 25, 2019
    Date of Patent: June 7, 2022
    Assignee: RingCentral, Inc.
    Inventors: Karl Klug, Viktor Ransmayr, Juergen Totzke
  • Patent number: 11357019
    Abstract: A telecommunication system and a method for generating a real time connection between a first endpoint and a second endpoint in an IP network using an ICE STUN connectivity check follow a procedure that includes the steps of generating a list of possible connection paths between the first endpoint and the second endpoint, establishing a respective priority for each possible connection path included in the list, and generating the real time connection between the first endpoint and the second endpoint. During this procedure first there is an attempt to generate the real time connection using the highest-priority connection path. If this is not possible, then the system attempts to establish the real connection using the connection path with the next highest priority, until the real time connection is actually established. Furthermore, for each possible connection path, its respective quality-of-service value is determined and is considered when establishing its priority on the list.
    Type: Grant
    Filed: September 15, 2020
    Date of Patent: June 7, 2022
    Assignee: RINGCENTRAL, INC.
    Inventors: Michael Tietsch, Karl Klaghofer
  • Publication number: 20220159126
    Abstract: Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.
    Type: Application
    Filed: February 1, 2022
    Publication date: May 19, 2022
    Applicant: RINGCENTRAL, INC.
    Inventors: QingHua CAI, JianWei CHEN, WeiMing LI, Christopher van RENSBURG, Martin ARASTAFAR
  • Patent number: 11336474
    Abstract: A method for controlling data streams of a virtual session with several participants who access at least access one application in the virtual session can include use of a selected media processing and a signaling mode in a centralized process for each participant according to the individual requirements of the participant. The process can be controlled by a server. The selection of the media processing and/or signaling mode can be made on the basis of an evaluation of the terminal of the respective participant and the network bandwidth available to the respective participant. An evaluation scheme with a plurality of evaluation criteria can be provided for the evaluation, and possible media processing and/or signaling modes are ascertained for the respective participant.
    Type: Grant
    Filed: January 30, 2018
    Date of Patent: May 17, 2022
    Assignee: RingCentral, Inc.
    Inventor: Ulrich Schmitz
  • Patent number: 11330110
    Abstract: Systems and methods for establishing call connection in response to user action, the method including receiving a first user action from a user associated with making a call connection, wherein the first user action comprises any of copying at least part of a phone number, pasting at least part of the phone number, or inputting at least part of the phone number. The method also includes determining one or more call recipients based on the first user action. The method also includes establishing one or more silent call connections based on the determined one or more call recipients, wherein each of the one or more silent call connections comprises a call connection with a predetermined parameter so that there are no incoming call indicators on one or more devices associated with the one or more call recipients.
    Type: Grant
    Filed: October 16, 2020
    Date of Patent: May 10, 2022
    Assignee: RINGCENTRAL, INC.
    Inventors: QingHua Cai, JianWei Chen, WeiMing Li, Christopher van Rensburg, Martin Arastafar
  • Publication number: 20220141270
    Abstract: A telecommunication device, apparatus, and a computer-implemented method of performing a real-time collaboration session with a plurality of participants can be configured so that a method can be performed. The method can include starting a chat application (e.g. a group chat application) for the participants of the real-time collaboration session; automatically creating, upon a first event being external or internal to the chat application, creating a collaborative chat post object (CCPO), for the session, authorizing the participants to edit the chat conversation content of the CCPO; and automatically sealing permanently the CCPO upon a second event being external or internal event to the chat application. For sealing the CCPO, the editable content of the CCPO can be converted into read-only content.
    Type: Application
    Filed: January 14, 2022
    Publication date: May 5, 2022
    Applicant: RingCentral, Inc.
    Inventor: Ioannis Nikolaou
  • Patent number: 11283918
    Abstract: A method for automatic transmission of status information from a first communications terminal set up for speech communication to a second communications terminal set up for text communication is provided. The speech communication between communications terminals is processed over a speech communications server and the text communication between communications terminals over a text communications server. The speech communications server and the text communications server exchange messages over at least one converter device. The status information will be transmitted from the first communications terminal over the speech communications server, the converter device, and the text communications server to the second communications terminal.
    Type: Grant
    Filed: December 11, 2018
    Date of Patent: March 22, 2022
    Assignee: RingCentral, Inc.
    Inventor: Claus Rist
  • Patent number: 11258835
    Abstract: A telecommunication device, apparatus, and a computer-implemented method of performing a real-time collaboration session with a plurality of participants can be configured so that a method can be performed. The method can include starting a chat application (e.g. a group chat application) for the participants of the real-time collaboration session; automatically creating, upon a first event being external or internal to the chat application, creating a collaborative chat post object (CCPO), for the session, authorizing the participants to edit the chat conversation content of the CCPO; and automatically sealing permanently the CCPO upon a second event being external or internal event to the chat application. For sealing the CCPO, the editable content of the CCPO can be converted into read-only content.
    Type: Grant
    Filed: April 8, 2020
    Date of Patent: February 22, 2022
    Assignee: RingCentral, Inc.
    Inventor: Ioannis Nikolaou
  • Patent number: 11244285
    Abstract: A method for displaying e-mail messages to a user of an e-mail message viewer comprises displaying a list of received e-mail messages with a list entry for each received email message and displaying binary information indicating the read/unread status of each received email message in the list. The read/unread status information of each received first email message is switched from “unread” to “read” when the text and/or attachments of this particular first e-mail message have been displayed at least partially to the user when opening this particular first e-mail message. The read/unread status information of each received second email message is switched from “unread” to “read” when the text and/or attachments of this particular second e-mail message have been displayed at least partially to the user when opening a particular first e-mail message.
    Type: Grant
    Filed: June 8, 2017
    Date of Patent: February 8, 2022
    Assignee: RINGCENTRAL, INC.
    Inventor: Thomas Lederer
  • Publication number: 20220038298
    Abstract: A system for determining a source and topic of content for posting in a chat group is disclosed. The system includes a memory and at least one processor. The at least one processor may be configured to perform operations including identifying a user as a source of content; identifying a topic from the content using a language analysis application; determining, from the identified topic, a particular chat group from among a set of chat groups; and posting a portion of the content as a new message from the user in a message thread for the particular chat group.
    Type: Application
    Filed: October 15, 2021
    Publication date: February 3, 2022
    Applicant: RingCentral, Inc.
    Inventors: Christopher van Rensburg, Vlad Vendrow