Abstract: A system(s) and method(s) that facilitates diagnosing a HMI system and automatically applying a solution to correct and/or update the HMI system. According to a feature is an interactive diagnosis system for an human machine interface (HMI) system. The interactive diagnosis system includes a data capture component that captures HMI system information and a diagnostic component that accepts a user input relating to an HMI system and receives the HMI system information from the data capture component. The user input can be communicated through an interactive voice response system. Also included in the interactive diagnosis system is an engine component that receives the user input and based in part on the captured HMI system information selectively requests diagnostic and solution information from a data source and automatically applies the solution to the HMI system.

Abstract: Systems and methods that provide for event driven downloading, via defining storage thresholds in an embedded historian (e.g. micro historian). Upon reaching predetermined thresholds (e.g., low/high water marks), stored data in the embedded historians can automatically down load to a central plant historian. An automatic download engine is provided that down loads historian data based on satisfaction of such conditions defined for the download. The download engine can further include a detector component, which detects whether a predetermined condition (e.g., associated with the storage capacity of the micro-historians have been met. Moreover, a notification component can notify the embedded historians that the data have been permanently persisted in the central historian.