Abstract: A network switch, a device management system, and a device management method thereof are provided. A network management system with a graphical management interface is embedded in the network switch, so that network administrators can use web browser for management. The graphical management interface provides a topology mode, a floor mode and a map mode for the network administrators to intuitively manage Internet Protocol (IP) connected apparatuses on a topological diagram, a floor plan or a map. Furthermore, in response to a control operation corresponding to the IP connected apparatus on the graphical management interface, the network switch performs a device function operation (e.g., an information collecting operation, a configuration setting operation, a node searching operation, a system login operation, etc.) corresponding to the control operation through a communication module thereof. Accordingly, an innovative and convenient device management system can be provided for the network administrators.

Abstract: A network switch, a device management system, and a device management method thereof are provided. A network management system with a graphical management interface is embedded in the network switch, so that network administrators can use web browser for management. The graphical management interface provides a topology mode, a floor mode and a map mode for the network administrators to intuitively manage Internet Protocol (IP) connected apparatuses on a topological diagram, a floor plan or a map. Furthermore, in response to a control operation corresponding to the IP connected apparatus on the graphical management interface, the network switch performs a device function operation (e.g., an information collecting operation, a configuration setting operation, a node searching operation, a system login operation, etc.) corresponding to the control operation through a communication module thereof. Accordingly, an innovative and convenient device management system can be provided for the network administrators.

Abstract: A network switch, a device management system, and a device management method thereof are provided. A network management system with a graphical management interface is embedded in the network switch, so that network administrators can use web browser for management. The graphical management interface provides a topology mode, a floor mode and a map mode for the network administrators to intuitively manage Internet Protocol (IP) connected apparatuses on a topological diagram, a floor plan or a map. Furthermore, in response to a control operation corresponding to the IP connected apparatus on the graphical management interface, the network switch performs a device function operation (e.g., an information collecting operation, a configuration setting operation, a node searching operation, a system login operation, etc.) corresponding to the control operation through a communication module thereof. Accordingly, an innovative and convenient device management system can be provided for the network administrators.

Abstract: The disclosure provides a support to customer platform system, method, and server to serve as a marketing service platform providing various channel functions including sales, planning, technical support, maintenance, and customer management and perform an interactive support service with Internet Protocol (IP) connected devices based on cloud computing. Accordingly, a vendor may realize a comprehensive support service by applying the embodiments of the disclosure without complicated professional training.