Patents Assigned to salesforce.com, inc.
-
Patent number: 11509641Abstract: Techniques are disclosed relating to a computer system accessing a client credential set to authenticate with a destination computer system. A computer system may, subsequent to receiving an indication to make available an application for a particular user, retrieve configuration data specifying a reference to a key value. The computer system may maintain a data object that includes a client credential set for the particular user. In response to an occurrence of an event associated with the application, the computer system may access the client credential set of the particular user from the data object using the key value and an indication of the particular user. The computer system may then send a request including the client credential set to a destination computer system for authentication with the destination computer system and receive a response indicating whether the computer system has been authenticated.Type: GrantFiled: January 11, 2021Date of Patent: November 22, 2022Assignee: salesforce.com, inc.Inventors: Kyle Edward Heldman, Douglas Christopher Wilson, Jackson Gregory Reed, Kyle Warren Apple, Jacob Andrew Richwine
-
Patent number: 11509721Abstract: Techniques are disclosed relating to storing location information about storage nodes in cookies. A cloud-based service may send location requests to an orchestration service that instantiated storage nodes included in a storage cluster of the cloud-based service. The cloud-based service may receive location information that identifies in which computer zone that a given storage node is located. The cloud-based service may store the location information in cookies at a metadata store that is shared among the storage nodes. The cloud-based service may receive, from a client node, a search request to identify ones of the storage nodes that store particular data. The cloud-based service may return a set of cookies corresponding to identified storage nodes. The set of cookies may enable the client node to determine whether there is a storage node that stores the particular data and is within the same computer zone as the client node.Type: GrantFiled: January 31, 2021Date of Patent: November 22, 2022Assignee: salesforce.com, inc.Inventors: Anup Ghatage, Ankit Jain, Venkateswararao Jujjuri
-
Patent number: 11509746Abstract: Systems and methods are described for receiving a user request from a user computing system located in a first geographic region, generating a user request context for the user request, selecting a cloud computing system assigned to a second geographic region having more computing resources currently available to process the user request than a cloud computing system assigned to the first geographic region based at least in part on the user request context and a machine learning model including current utilizations of computing resources of cloud computing systems assigned to the first and second geographic regions, and sending the user request to the selected cloud computing system in the second geographic region.Type: GrantFiled: February 17, 2021Date of Patent: November 22, 2022Assignee: salesforce.com, inc.Inventors: Kalyan Chakravarthy Thatikonda, Sandip Mohod
-
Patent number: 11507566Abstract: A method for maintaining cache of database objects using a chain set that includes multiple chains each specifying an ordering of database objects is disclosed. In response to a change of state of a particular database object, a corresponding chain is selected. The selected chain is then locked, the state of the particular database object changed, and then the selected chain is unlocked.Type: GrantFiled: January 31, 2020Date of Patent: November 22, 2022Assignee: salesforce.com, inc.Inventors: Serge Philippe Rielau, Rui Zhang
-
Patent number: 11501076Abstract: Approaches for multitask learning as question answering include a method for training that includes receiving a plurality of training samples including training samples from a plurality of task types, presenting the training samples to a neural model to generate an answer, determining an error between the generated answer and the natural language ground truth answer for each training sample presented, and adjusting parameters of the neural model based on the error. Each of the training samples includes a natural language context, question, and ground truth answer. An order in which the training samples are presented to the neural model includes initially selecting the training samples according to a first training strategy and switching to selecting the training samples according to a second training strategy. In some embodiments the first training strategy is a sequential training strategy and the second training strategy is a joint training strategy.Type: GrantFiled: May 8, 2018Date of Patent: November 15, 2022Assignee: SALESFORCE.COM, INC.Inventors: Nitish Shirish Keskar, Bryan McCann, Caiming Xiong, Richard Socher
-
Patent number: 11500878Abstract: A method and system manage synchronization of data streams in a multi-tenant system. The method includes tracking by a flow control mechanism a recent flow rate of at least one data stream, determining by the flow control mechanism whether the flow rate of the at least one data stream varies from at least one related data stream, and adjusting by the flow control mechanism a throughput of the at least one data stream to correlate with the at least one related data stream, in response to determining that the at least one data stream has varied from the at least one related data stream.Type: GrantFiled: January 31, 2020Date of Patent: November 15, 2022Assignee: salesforce.com, inc.Inventors: Shan-Cheng Ho, Percy Mehta, Yogesh Patel, Lucas Ung, Birva Joshi, Wing Hing Ku, Mattia Padovani
-
Patent number: 11500522Abstract: System and method to display PIM application content in one or more PIM application display panes of a graphical user interface (GUI), select the displayed PIM application content for which to obtain a one or more record overviews of a CRM record related to the PIM application content, receive PIM application context data related to selected PIM application content, generate the one or more record overviews of the CRM record related to the PIM application content to display in a context-specific display pane based on the received PIM application content or PIM application context data, and display the generated one or more record overviews in the context-specific display pane.Type: GrantFiled: June 20, 2019Date of Patent: November 15, 2022Assignee: salesforce.com, inc.Inventors: Melissa Ann O'Kane, Sriram Venkata Krishnan Iyer, Daniel Tafner McGarry, Douglas M. Lowder, Anthony J. Annuzzi, Elias Yates Andrew, Emily Schwartzman, Christopher Thomas Sellinger
-
Publication number: 20220358462Abstract: Providing expert help to a user comprises providing an application for execution on a mobile device of the user associated with an entity. A computer receives entity rules from the entity, the entity rules include a definition of how communication channels are created. The entity rules are stored in a rules database in association with the user. A help request initiated by the user through the application program and sent by the mobile device, the help request comprising a current context of the user comprising a user ID and a task ID of a current task. Using the entity rules, the current context is transformed into search parameters that are used to search a knowledge repository for experts having profiles that match the current context of the user. The entity rules are used to automatically create a communication channel between the user and the experts matching the current context.Type: ApplicationFiled: May 10, 2021Publication date: November 10, 2022Applicant: salesforce.com, inc.Inventors: Graham OLDFIELD, Alex YE, Prithvi Krishnan PADMANABHAN
-
Patent number: 11495129Abstract: A method involves accelerating the electronic determination of high quality solutions to routing problems by utilizing determined optimized time windows for precomputing optimal path matrices to reduce computer resource usage. The use of traffic windows defined based on changes in rates of change of speeds for traffic on road segments allows for more rapid determination of a set of one or more high quality solutions as compared to requiring on-demand, in-process determination of a shortest path for a particular time during comparison of paths or routes performed as part of a process for determining high quality solutions to the routing problem.Type: GrantFiled: December 31, 2018Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventors: John Brian Stewart, Dinesh Premalal Weerapurage, Timothy Alan Carnes, Christopher Sebastian Groer, Lahiru Sandakith Pileththuwasan Gallege, Chenlu Lou
-
Patent number: 11494286Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating dynamic adjustment of web product-based performance factors in database systems according to one embodiment. In one embodiment and by way of example, a method includes identifying a web product and metadata associated with the web product, where the metadata reveals one or more performance factors capable of impacting performance of the web product. The method may further include generating one or more virtual toggles representing the one or more factors, and facilitating adjustment to the one or more virtual toggles to facilitate one or more changes to one or more metrics corresponding to the one or more performance factors, where the one or more changes to the one or more metrics reflect variations in the performance of the web product.Type: GrantFiled: January 27, 2020Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventors: Billy Ma, Jiten Oswal
-
Patent number: 11494408Abstract: A first copy of a database object may be constructed prior to applying a designated database update request to a first database. The database object may be represented by a plurality of database table rows in the first database, and the request may update one or more of the plurality of rows. The request may be applied to the first database to update the one or more of the plurality of rows in the first database. A second copy of the database object may be constructed after applying the database update request to the first database. A message identifying a difference between the first copy of the database object and a second copy of the database object may be transmitted to a remote computing device.Type: GrantFiled: September 24, 2019Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventors: Mikhail Chainani, Xiaodan Wang, Vijayanth Devadhar
-
Patent number: 11494356Abstract: Techniques are disclosed relating to the distribution of database key permissions. A database system may distribute first permission information to a plurality of database nodes that identifies a distribution of key range permissions to ones of the plurality of database nodes. A given key range permission being distributed to a given database node may permit that database node to write records whose keys fall within a key range associated with the given key range permission. The database system may receive, from a first database node, a request for a first key range permission provisioned to a second database node. The database system may modify the first permission information to derive second permission information that provisions the first key range permission to the first database node instead of the second database node. The database system may distribute the second permission information to ones of the plurality of database nodes.Type: GrantFiled: September 23, 2020Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventor: Patrick James Helland
-
Patent number: 11494410Abstract: In various embodiments, a data storage system maintains a data store for a plurality of groups of users, where the data store includes a first section that is accessible by a first group of users, but not a second group of users, via the data storage system. In response to receiving, from a first user of the first group of users, a request to share data with the second group of users, the data storage system sends a request to a second user of the second group of users. Subsequent to receiving an acceptance from the second user, the data is stored in a second object in a second section of the data store that is accessible by the second group of users, but not the first group of users, via the data storage system.Type: GrantFiled: February 10, 2020Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventors: Aditya S. Kuruganti, Kedar Doshi, Chaitanya Bhatt, William Moxley
-
Patent number: 11496555Abstract: Methods and systems for making effective use of system resources. A plurality of requests for access to a resource are received. Each request has an associated group of features. The group of features for each request is analyzed to collect observations about the plurality of requests. A function to predict an outcome of a subsequent request is generated based on the observations. Resources are allocated to service the subsequent request based on the function.Type: GrantFiled: October 14, 2020Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventors: Andrey Gusev, Ronald Yang, Scott Hansma, Jesse Collins, Alan Arbizu
-
Methods and systems for automating deployment of applications in a multi-tenant database environment
Patent number: 11494223Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for automating deployment of applications in a multi-tenant database environment. For example, in one embodiment, mechanisms include managing a plurality of machines operating as a machine farm within a datacenter by executing an agent provisioning script at a control hub, instructing the plurality of machines to download and instantiate a lightweight agent; pushing a plurality of URL (Uniform Resource Locator) references from the control hub to the instantiated lightweight agent on each of the plurality of machines specifying one or more applications to be provisioned and one or more dependencies for each of the applications; and loading, via the lightweight agent at each of the plurality of machines, the one or more applications and the one or more dependencies for each of the one or more applications into memory of each respective machine.Type: GrantFiled: November 12, 2019Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventors: Pallav Kothari, Phillip Oliver Metting van Rijn -
Patent number: 11494202Abstract: System and methods are described for specifying, deploying, and using plugins during replication of a database. The method includes receiving a replication plugin service configuration specifying a plurality of plugins, getting a first database plugin specified by the replication plugin service configuration, getting one or more reader plugins specified by the replication plugin service configuration, deploying the first database plugin and the one or more reader plugins to a relay communicating with a source database, and getting data from the source database using the first database plugin and the one or more reader plugins.Type: GrantFiled: January 8, 2020Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventor: Swaroop Jayanthi
-
Patent number: 11494509Abstract: Examples include a system and computer-implemented method to receive a notification from an application programming interface (API) of creation of a just in time (JIT) grant, the JIT grant defining a request for a user to be authorized to access a cluster according to a JIT policy; determine if access to the cluster by the user is authorized according to the JIT policy; grant access to the user to the cluster when access is authorized according to the JIT policy; and send a notification to the API that access by the user to the cluster is granted.Type: GrantFiled: June 19, 2020Date of Patent: November 8, 2022Assignee: salesforce.com, inc.Inventor: Stephen McQuaid
-
Patent number: 11487939Abstract: Embodiments described herein provide a provide a fully unsupervised model for text compression. Specifically, the unsupervised model is configured to identify an optimal deletion path for each input sequence of texts (e.g., a sentence) and words from the input sequence are gradually deleted along the deletion path. To identify the optimal deletion path, the unsupervised model may adopt a pretrained bidirectional language model (BERT) to score each candidate deletion based on the average perplexity of the resulting sentence and performs a simple greedy look-ahead tree search to select the best deletion for each step.Type: GrantFiled: August 23, 2019Date of Patent: November 1, 2022Assignee: Salesforce.com, Inc.Inventors: Tong Niu, Caiming Xiong, Richard Socher
-
Patent number: 11488162Abstract: Implementations are described for automatically storing, in a blockchain, metrics that relate to payments. In one implementation, permissions that identify a set of metrics are retrieved from a database. The permissions are stored by a tenant of a multi-tenant system to grant permission to the multi-tenant system to store the metrics for a second tenant. A metric is selected from the set of metrics, based on a determination that a value of the metric is to be updated responsive to a payment in a transaction between the first and second tenants where the payment has been successfully processed. The value of the metric is determined for the second tenant based on data relating to the payment. The value of the metric is stored, in the blockchain, with an identifier that uniquely identifies the second tenant in the blockchain.Type: GrantFiled: February 26, 2020Date of Patent: November 1, 2022Assignee: SALESFORCE.COM, INC.Inventors: Sowmya Tammana, Manoj Kumar Pendyala, Venkata Naga Manikanta Yakkala
-
Patent number: 11489731Abstract: In a computing environment, a set of executing processes each having associated resources are provided. Aggregate resources for the computing environment include multiple different types of resources. A utilization level for each of the resources within the computing environment is evaluated to determine an unconsumed capacity for each of the resources below a utilization threshold. The utilization threshold is resource-dependent. An indication of at least a portion of unconsumed capacity for each of the resources below the utilization threshold is gathered. The unconsumed portion for each of the resources below the utilization threshold is exposed for consumption by other executing processes.Type: GrantFiled: September 30, 2016Date of Patent: November 1, 2022Assignee: salesforce.com, inc.Inventors: James E. Walsh, Sameer Tiwari