Abstract: Methods and systems are provided for automatically triaging a server cluster of the type including a plurality of linked servers each running a plurality of processes. The method includes: detecting at least one failed process; automatically transmitting an electronic alert message embodying a first error code indicative of the failed process to a unified triage module including a processor and an updatable index table; applying, by the processor, the first error code to the index table. If a matching error code corresponding to the first error code is found in the index table, retrieving a solution code from the index table associated with the matching error code and automatically restarting the failed process using the solution code without human intervention.

Abstract: Systems and methods for authenticating defined user actions over a computer network. An authentication service receives an authentication request from an authenticating service to perform an action on behalf of a user. The authentication service then sends a permission request to a mobile device associated with the user, asking the user whether or not the action should be allowed. The user sends a permission response via the mobile device to the authentication service, granting or denying the action. The user may automate future similar responses so long as at least one automation criterion is met (e.g., the physical location of the mobile device), eliminating the need to manually provide a response to future permission requests. Information necessary to determine whether the automation criterion is met is stored locally on the mobile device.

Abstract: A messaging hub provides communication services for user devices associated with an enterprise office telephone number. The messaging hub establishes a secure connection between the messaging hub local SMSC/MMSC and a data adapter of a unified communications service, provision the enterprise office telephone number for use in a global SMS/MMS network and delivers messages addressed to the enterprise office telephone number to selected user devices.

Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for interacting with one or more data objects in an online social network. A user interface includes a publisher with a custom action. The custom action is defined in accordance with custom action instructions provided by a first entity via an application programming interface (API). Such custom action instructions may declaratively or programmatically define the data object, the interaction to be performed with the data object, and other attributes associated with the custom action. A user may request to interact with the data object via selection of the custom action by a second entity. Information may be submitted through the publisher to interact with the data object to update a database system associated with the data object. A feed item may be presented for inclusion in the information feed based on the update.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating a fair allocation and usage of thread resources for user messages according to one embodiment in an on-demand services environment. In one embodiment and by way of example, a method includes tracking resource usage associated with a plurality of messages performed and completed in response to requests placed by a user via a user interface at a computing device, where the tracking includes recording an amount of resources consumed by each completed message. The method may further include classifying the plurality of messages into job types based on the tracked resource usage associated with the plurality of messages, and enforcing, based on the classification of the messages, a message selection process to ensure equitable distribution of resources to subsequently received messages.

Abstract: A method for aggregating and presenting task data includes retrieving, from a task database, a plurality of task objects, each including at least a task description and a task date. A subset of the task objects are aggregated to obtain aggregated task data. A visual representation of the aggregated task data is displayed on a computing device, the visual representation including a temporal distribution of the subset of task objects and, for each task date of the subset of the task objects, a visual cue indicating an intensity level of the task objects associated with each task date.

Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for automating deployment of applications in a multi-tenant database environment. For example, in one embodiment, mechanisms include managing a plurality of machines operating as a machine farm within a datacenter by executing an agent provisioning script at a control hub, instructing the plurality of machines to download and instantiate a lightweight agent; pushing a plurality of URL (Uniform Resource Locator) references from the control hub to the instantiated lightweight agent on each of the plurality of machines specifying one or more applications to be provisioned and one or more dependencies for each of the applications; and loading, via the lightweight agent at each of the plurality of machines, the one or more applications and the one or more dependencies for each of the one or more applications into memory of each respective machine.

Abstract: Techniques for metadata-driven dynamic content serving. Metadata content is stored as a source instance. The metadata content is utilized to provide dynamically-constructed pages. The metadata content is published to runtime pods communicatively coupled to receive the metadata content. The source instance includes a metadata definition repository and is a primary source of dynamic data for serving pages in the runtime pods. The runtime pods are groups of multiple servers that act as a single entity to dynamically generate metadata-driven content in response to requests received from client devices. A request for content is received with a selected one of the runtime pods for a specific site. The specific site is mapped to a user identified by a user identifier. The user identifier is utilized to retrieve site metadata from a site metadata server. Content is provided in response to the request with the selected runtime pod utilizing the metadata content.

Abstract: Disclosed are methods, systems, and computer program products for updating a web application displayed on a client machine. In some implementations, a server maintains a database of application identifiers identifying instances of one or more web applications. The server receives, from a first client machine, a communication identifying a first web application and a first application identifier, the instance of the first web application being associated with one or more components. The server determines that the first application identifier is not included in the database of application identifiers, and generates an updated application identifier for the instance of the first web application based on component version identifiers of the one or more components. The server stores the updated application identifier and transmits a notification to the first client machine indicating that the instance of the first web application is out-of-date.

Abstract: In accordance with embodiments disclosed herein, there are provided methods, systems, and apparatuses including, for supporting transactional message handling in an on-demand service environment including, for example: enqueuing a message specifying a transaction to be processed via a host organization; inserting a row into a database of the host organization associating the message with a status of pending, wherein the row is autocommitted to the database upon insertion; updating the status for the row to ready if a commit operation for the transaction is initiated; requesting a lock on the row; and performing final processing for the transaction based on the status for the message and based further on whether the lock is obtained for the row. Final processing may include, for example, a transaction roll back, a transaction commit, a transaction requeue, a termination of transaction processing, or an orphaned transaction clean up.

Abstract: The technology disclosed can query configuration management system data and includes cross table selection criteria and joined data return.

Abstract: The technology disclosed relates to systems and methods for providing a CSS parser engineered for runtime usage to improve the maintainability of code that displays data to users. The technology disclosed also improves the performance and consistency of the code that delivers a user's experience.

Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for implementing data masking via compression dictionaries including, for example, means for receiving customer data at the host organization; compressing the customer data using dictionary based compression and a compression dictionary; storing the compressed customer data in a database of the host organization; retrieving the compressed customer data from the database of the host organization; and de-compressing the compressed customer data via a masked compression dictionary, in which the masked compression dictionary de-compresses the customer data into masked customer data. Other related embodiments are disclosed.

Abstract: Some embodiments comprise integrating information from a social network into a multi-tenant database system. A plurality of information from the social network is retrieved, using a processor and a network interface of a server computer in the multi-tenant database system, wherein the plurality of information is associated with a message transmitted using the social network. Metadata related to the transmitted message is generated, using the processor. A conversation object is generated, using the processor, based on the plurality of information associated with the transmitted message and the metadata related to the transmitted message. The conversation object is then stored in an entity in the multi-tenant database system, using the processor of the server computer.

Abstract: Methods and systems are provided for regulating interaction with respect to an object in a database. One exemplary method involves creating an engagement record associated with the object in the database and in response receiving a request for a database activity with respect to the object from a user, determining whether the user is authorized to initiate the database activity with respect to the object based on a protection status indicated by the engagement record for the object. When the first user is authorized, the database is updated the database to reflect the requested database activity associated with the object and the protection status of the engagement record is updated in response to the database activity. After updating the protection status of the engagement record, subsequent database activity with respect to the object initiated by a second user is regulated based on the updated protection status.

Abstract: A system may include multiple personal data sources and a machine-implemented data extractor and correlator configured to retrieve personal data from at least one of the personal data sources. The data extractor and correlator may extract information from unstructured data within the retrieved personal data and correlate the extracted information with previously stored structured data to generate additional structured data. The system may also include a storage device configured to store the previously stored structured data and the additional structured data. A natural language query module may be configured to receive a natural language query from a user and provide a response to the natural language query based at least in part on one or both of the previously stored structured data and the additional structured data.

Abstract: A novel unified neural network framework, the dynamic memory network, is disclosed. This unified framework reduces every task in natural language processing to a question answering problem over an input sequence. Inputs and questions are used to create and connect deep memory sequences. Answers are then generated based on dynamically retrieved memories.

Abstract: A system and method for providing features in a database system. In one embodiment, a method includes receiving, from a user, a request for a feature, where the feature is a functionality of the database system. The method further includes upgrading the database system, where the upgrading includes one or more provisioning steps that are based on the request from the user.

Abstract: A threat detection system receives links from emails opened in web browsers. The received links are compared with a whitelist of trusted links and blacklisted links associated with security threats. The threat detection system sends trusted identifiers when the received links are identified in the whitelist and sends block identifiers back to the web browsers when the received links are identified in the blacklist. The trusted identifiers cause the web browsers to display a trusted message and the block identifiers cause the web browsers to remove the received link and display a warning message. The threat detection system may receive threat reports for suspected links from employees of a same enterprise and allow an enterprise security administrator to asynchronously update the blacklists and whitelists based on the threat reports received from the enterprise users.