Abstract: Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone system in an on-demand service environment. In one embodiment, a client machine is in communication with a data provider and the phone system. The phone system is operated by a phone provider separate from the data provider. A message is received at the client machine from the phone system. The message includes information regarding a phone event in relation to a phone call. The phone event information is provided in a first part of a user interface in a web browser on the client machine. A second part of the user interface is capable of displaying information received at the client machine from the data provider. The first part of the user interface and the second part of the user interface are adapted to communicate with one another. For example, the first part of the user interface is adapted to send a message including the phone event information to the second part of the user interface.

Abstract: Methods and systems are provided for retrieving, from a database containing a list of records, a subset of the list of records located within a user defined distance from a target point, each record in the list of records having a compound geo-location data type including a first data field and a second data field. The method involves generating a circle around the target point; identifying records having a geo-location within the circle; including the identified records in a result set; and presenting the result set to a user on a display screen. The method further includes treating the first data field and the second data field as a single data element.

Abstract: Systems and methods for installing and upgrading application packages to an application platform. Application packages may be uploaded to a directory by developing users (developers) for installation by subscribing users (subscribers). Alternatively, a developer may send identification information to a subscribing user to allow that user to access and install that application package created by the developer. Application packages may also be upgraded. If a developer changes the original source package, a subscriber can choose to pull into their organization the change(s) made by the publisher while preserving any data rows the subscriber had created since first importing the package.

Abstract: A system and related operating methods that achieve shared screen verification are presented here. One operating method begins by establishing a desktop sharing session between a publisher device and a viewer device, during which the publisher device renders a publisher display and the viewer device renders a viewer display that corresponds to the publisher display. The method continues by capturing first framebuffer data for a frame of the publisher display, capturing second framebuffer data for the corresponding frame of the viewer display. The method processes the first framebuffer data and/or the second framebuffer data to obtain processed framebuffer data having a consistent display resolution. Thereafter, the method compares the processed second framebuffer data to the processed first framebuffer data to obtain a measure of quality.

Abstract: Techniques for searching in a multitenant database environment. A graphical user interface is provided that includes a search functionality for searching a database within a multitenant database environment. The multitenant environment includes data for multiple client entities, each identified by a tenant identifier (ID) having one of one or more associated users. Users of the client identities can only access data identified by their tenant ID. The multitenant environment is at least a hosted database provided by an entity separate from the client entities, and provides on-demand database service to the client entities. Suggested search results are provided in response to user-generated search query input. The suggested search results are based on monitored usage patterns corresponding to a user and are refined in response to subsequent user-generated search query input. Search results are provided based on the user-generated search query input and/or a user selection from the suggested search results.

Abstract: In accordance with embodiments, there are provided techniques for processing group membership data in a multi-tenant database system. These techniques for processing group membership data in a multi-tenant database system may enable embodiments to provide great flexibility to a tenant of the architecture to select the content that may be perceived by the tenant users while allowing the owner of the architecture control over the content.

Abstract: Disclosed are systems, apparatus, methods, and computer readable media for performing actions in response to information updates provided in an information feed. In one implementation, an information update is selected for comparison with a data record creation rule. The data record creation rule may specify a data record creation operation for creating a data record based the selected information update. The selected information update may be capable of being displayed in an information feed. A determination may be made as to whether the selected information update includes information satisfying a trigger condition associated with the data record creation rule. When the information in the selected information update satisfies the trigger condition, the data record creation operation may be performed to create the data record. The data record creation operation may identify information to include in the data record.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for interacting with a process diagram. These mechanisms and methods for interacting with a process diagram may allow for a user's enhanced interactive experience with the process diagram. The ability of embodiments to provide such enhancements may allow for improved navigation of the process diagram, searching of the process diagram, editing of the process diagram, etc.

Abstract: The technology disclosed describes systems and methods for delivering software trial demonstrations that are customized, with features identified as interesting to a software demonstration candidate, by mining biographical and behavioral data of the candidate. The technology further discloses systems and methods for the customization of trial demonstrations with software usage stories that reflect a software demonstration candidate's interests, identified by analyzing mined biographical and behavioral data about the candidate.

Abstract: Outbound processing with application firewalls. An outbound message is generated with an application. The outbound message includes at least a trustworthiness indicator and/or marking information for the one or more portions of the outbound message. The outbound message is received by an application firewall. The outbound message is analyzed based on the trustworthiness indicator and/or marking information, and context information. An action is performed on the outbound message based on the trustworthiness indicator and/or marking information, and the context information.

Abstract: Context-based application firewall functionality. A user session is initiated with a client device. The user session allows access a remote resource on a server device coupled with the client device over a network. The connection between the client device and the remote resource is through an application firewall. An application firewall context setup is performed with the application firewall in response to the user session. The application firewall context comprises firewall context information to be used during the user session to perform network and application security operations with the application firewall. A response is created to provide information from the remote resource to the client device. The response includes metadata to be used to update the firewall context information. The firewall context information is updated with the application firewall based on the metadata. The response is transmitted to the client device.

Abstract: A system and apparatus for enhancing the functionality and utility of an authentication process for web applications is disclosed.

Abstract: Methods and systems for query optimization for a multi-tenant database system are provided. Some embodiments comprise receiving at a network interface of a server in a multi-tenant database system an original query transmitted to the multi-tenant database system by a user associated with a tenant, wherein the original query is associated with data accessible by the tenant, and wherein the multi-tenant database system includes at least a first index and a second index. Metadata associated with the data is retrieved, wherein at least a portion of the data is stored in a common table within the multi-tenant database system. A tenant-selective query syntax is determined by analyzing at least one of metadata generated from information about the tenant or metadata generated from the data accessible by the tenant.

Abstract: Embodiments are described for a system and method for adapting an online user input form that provides user input to a web-based application. A method comprises defining one or more attributes related to one or more fields of the online user input form, obtaining historical data comprising past user input to related user input forms, calculating historical most common values for each attribute of the one or more attributes; and modifying the one or more fields of the online user input form in accordance with the calculated historical average values. The attributes may include at least one of the size, location, and datatype of each field of the form. The method may be implemented through an application programming interface for implementation through server-side and client-side processes that are written in a web-browser compatible markup language.

Abstract: A method and system are provided that may centralize the management of applications that access the data of social networks via API calls. A central service may generate tokens at a generation rate that permit an application to access an API. The tokens may be distributed to queues associated with certain content types. The relative distribution of tokens to each queue may be determined by rules. A queue may release tokens to applications that function to access the content type associated with the queue. The token generation rate and rules may be selected to prevent violation of the rate limits for the API.

Abstract: Various computer-implemented systems and methods are provided here for purposes of intelligent predictive messaging. An exemplary system can be operated to obtain message context data associated with a messaging session, process the message context data to obtain suggested message content for the messaging session, and automatically populate a message field of a user device with at least some of the suggested message content. The system may proceed by sending a message from the user device, where the message includes content of the message field.

Abstract: Disclosed are systems, apparatus, methods and computer-readable storage media for combining topic suggestions from different topic sources to assign to textual data items. In some implementations, a first automated topic source provides one or more first topic suggestions to associate with a textual data item. Each first topic suggestion has a respective first characteristic, which can be adjusted. A second automated topic source provides one or more second topic suggestions to associate with the textual data item. Each second topic suggestion has a respective second characteristic, which can be adjusted. The first and second topic suggestions are combined to define a combined list. A reference value is determined or retrieved to impact ordering of the topic suggestions in the combined list.

Abstract: The technology disclosed relates to a platform for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogeneous data sets. The disclosed apparatus and methods for deep linking and state preservation via a URL make it possible to share live data as rendered on a live dashboard, without saving a new state on a server every time data and dashboard elements are updated.

Abstract: Methods and systems are provided for synchronizing and sharing data objects in a cloud based social networking environment of the type including a collaboration cloud. The method includes defining a sharing configuration based on at least one metadata key word, within the collaboration cloud, the sharing configuration including a second computing device; running a dedicated client synchronization application on a first computing device; updating a data object using the first computing device; automatically synchronizing the updated data object with the collaboration cloud; and propagating, using the collaboration cloud, the updated data object to the second computing device.