Patents Assigned to salesforce.com, inc.
  • PERSISTENT FEEDER COMPONENT FOR DISPLAYING FEED ITEMS RECEIVED FROM INFORMATION FEEDS OF ONLINE SOCIAL NETWORKS
    Publication number: 20140195930
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for providing a persistent feeder component in a user interface to display in near real-time feed items when received in information feeds of online social networks. The feed items can come from feeds of multiple online social networks to be displayed in a single feeder component, and the feeder component may be configured to display proximate to each feed item a graphical indicator identifying the information feed of the feed item. The feeder component can be displayed in one of multiple display formats. The feeder component may also be configured to track activity on an online social network and display a notification when activity on the online social network has met one or more milestones determined by the user.
    Type: Application
    Filed: February 25, 2013
    Publication date: July 10, 2014
    Applicant: salesforce.com, inc.
    Inventors: Vinodh Rajagopal, Srinivas Ashok
  • SYSTEMS, METHODS, AND APPARATUSES FOR FIXING LOGICAL OR PHYSICAL CORRUPTION IN DATABASES USING LSM TREES
    Publication number: 20140195492
    Abstract: In accordance with disclosed embodiments, there are provided methods, systems, and apparatuses for fixing logical or physical corruption in databases using LSM trees including, for example, means for storing records in a LSM database at the host organization; processing transactions to the LSM database by writing the transactions into immutable extents for subsequent merge into the LSM database; recording a history of the transactions in a log; identifying corruption in at least one of the records of the LSM database represented within the immutable extents prior to use of the immutable extents in the LSM database; and correcting the identified corruption to the at least one of the records of the LSM database based at least in part on the recorded history of the transactions in the log during live operation of the LSM database. Other related embodiments are disclosed.
    Type: Application
    Filed: March 13, 2014
    Publication date: July 10, 2014
    Applicant: SALESFORCE.COM, INC.
    Inventor: Mark Wilding
  • API method and system for providing access to an external service via an application services platform
    Patent number: 8776083
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing access to an external service via an application services platform, utilizing an application program interface (API). These mechanisms and methods for providing access to an external service via an application services platform can enable embodiments to provide an effective way of allowing access to such external service without necessarily forcing access to the external service separately with respect to the application services platform. The ability of embodiments to provide such effective technique can enable the integration of an external service with an application services platform, thus allowing access to the external service in a more time effective manner.
    Type: Grant
    Filed: December 28, 2012
    Date of Patent: July 8, 2014
    Assignee: salesforce.com, inc.
    Inventors: Manoj Cheenath, Doug Chasman
  • Method and system for providing a client access to an external service via an application services platform
    Patent number: 8776082
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for providing a client access to an external service via an application services platform. These mechanisms and methods for providing a client access to an external service via an application services platform can enable embodiments to provide effective access to such external service without necessarily forcing the client to access the external service separately with respect to the application services platform. The ability of embodiments to provide such technique can enable the integration of an external service with an application services platform, thus allowing the client to access the external service in a more effective manner.
    Type: Grant
    Filed: December 28, 2012
    Date of Patent: July 8, 2014
    Assignee: salesforce.com, inc.
    Inventors: Manoj Cheenath, Douglas Chasman
  • Methods and systems for batch processing in an on-demand service environment
    Patent number: 8776064
    Abstract: In accordance with embodiments disclosed herein, there are provided mechanisms and methods for batch processing in an on-demand service environment. For example, in one embodiment, mechanisms include receiving a processing request for a multi-tenant database, in which the processing request specifies processing logic and a processing target group within the multi-tenant database. Such an embodiment further includes dividing or chunking the processing target group into a plurality of processing target sub-groups, queuing the processing request with a batch processing queue for the multi-tenant database among a plurality of previously queued processing requests, and releasing each of the plurality of processing target sub-groups for processing in the multi-tenant database via the processing logic at one or more times specified by the batch processing queue.
    Type: Grant
    Filed: September 14, 2012
    Date of Patent: July 8, 2014
    Assignee: salesforce.com, inc.
    Inventors: Gregory D. Fee, William J. Gallager
  • Apparatus and methods for mediating messages
    Patent number: 8775654
    Abstract: Disclosed are methods and apparatus for effectively mediating communications between entities in a computer network. In general, a format preference for a first service is received into a message interchange network. The format preference specifies an expected format for messages received by such first service without specifying a format for any other services. The format preference for the first service is then stored in a repository associated with the message interchange network. Messages sent to the first service are then mediated using the format preference stored for the first service so that the first service receives messages in the expected format specified by the format preference stored for the first service.
    Type: Grant
    Filed: December 19, 2003
    Date of Patent: July 8, 2014
    Assignee: salesforce.com, inc.
    Inventors: Taras Shkvarchuk, Paul Hinks
  • Resolving information in a multitenant database environment
    Patent number: 8775946
    Abstract: Disclosed herein are techniques for providing a user interface component. In some implementations, a request for the user interface component may be received at a computing device. The user interface component may have a default visual presentation. A branding override may be selected from a plurality of available branding overrides. The branding override may define a modification to the default visual presentation of the user interface component. The branding override may be selected based on one or more contextual variables associated with the request for the user interface component. The user interface component may be modified in accordance with the selected branding override. The user interface component may be displayed on a display device.
    Type: Grant
    Filed: April 26, 2011
    Date of Patent: July 8, 2014
    Assignee: salesforce.com, inc.
    Inventors: Nathan Jensen-Horne, Dileep Burki, Walter Sims Harley, Matthew Small, Kenneth Douglas Scott, David Andrew Brooks, Prasad Peddada, Hemang Patel, Gaurav Chawla, Theresa Vietvu, Shriman Gurram
  • Method and system for integrating a PBX-equipped client and an on-demand database service
    Patent number: 8775315
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.
    Type: Grant
    Filed: August 31, 2007
    Date of Patent: July 8, 2014
    Assignee: salesforce.com, inc.
    Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
  • Techniques for utilizing computational resources in a multi-tenant on-demand database system
    Patent number: 8776067
    Abstract: In accordance with embodiments, there are provided techniques for utilizing computational resources of a multi-tenant on-demand database system. These techniques for utilizing computational resources of a multi-tenant on-demand database system may enable embodiments to provide great flexibility to a tenant of the architecture to perform desired functions on content of the database without unduly consuming the resources of the system.
    Type: Grant
    Filed: December 11, 2009
    Date of Patent: July 8, 2014
    Assignee: salesforce.com, inc.
    Inventor: Scott Yancey
  • SYSTEM, METHOD AND COMPUTER PROGRAM PRODUCT FOR SHARING A SINGLE INSTANCE OF A DATABASE STORED USING A TENANT OF A MULTI-TENANT ON-DEMAND DATABASE SYSTEM
    Publication number: 20140188939
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for sharing a single instance of a database stored using a tenant of a multi-tenant on-demand database system. These mechanisms and methods for sharing a single instance of a database stored using a tenant of a multi-tenant on-demand database system can provide a single instance of a database that is shared amongst tenants of a multi-tenant on-demand database system. The ability to provide a single instance of a database that is shared amongst tenants of a multi-tenant on-demand database system can enable the database to be managed or otherwise maintained in a central location.
    Type: Application
    Filed: March 4, 2014
    Publication date: July 3, 2014
    Applicant: salesforce.com, inc.
    Inventor: Ronald Vance Hess
  • Security monitoring
    Patent number: 8768964
    Abstract: Disclosed are systems, apparatus, methods, and computer readable media for analyzing computing site information. In one embodiment, an analysis tool for analyzing a first site record stored on a storage medium may be selected. The first site record comprising information may relate to a computing site. The computing site may comprise a unit of computing functionality accessible via a network. When it is determined that first confidentiality level for the computing site exceeds a trust level for the analysis tool, the first site record may be modified to create a second site record, the second site record having a second confidentiality level, the second confidentiality level not exceeding the trust level.
    Type: Grant
    Filed: March 14, 2011
    Date of Patent: July 1, 2014
    Assignee: salesforce.com, inc.
    Inventors: Robert Fly, Collin Greene, Brian Soby, James Dolph
  • Methods and systems for detecting skewed data in a multitenant database environment
    Patent number: 8768963
    Abstract: Detection of skew in an on-demand database services environment is provided. A request is generated to scan a multitenant database for skew indicated by relationship depth exceeding an expected limit. A database crawler calculates skew for tenant identifier for a particular table in the database. Any skew that is detected is identified for later resolution.
    Type: Grant
    Filed: December 22, 2010
    Date of Patent: July 1, 2014
    Assignee: salesforce.com, inc.
    Inventors: Pallav Kothari, Scott Hansma, Scott Yancey, Kevin Oliver, Jiahan Jiang
  • System, method and computer program product for locking data in an on-demand database service
    Patent number: 8768972
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for locking data in an on-demand database service. These mechanisms and methods for locking data in an on-demand database service can enable embodiments to prevent race conditions, etc. The ability of embodiments to provide such feature may lead to enhanced data integrity when editing data.
    Type: Grant
    Filed: July 16, 2012
    Date of Patent: July 1, 2014
    Assignee: salesforce.com, inc.
    Inventor: Simon Wong
  • Method and system for managing and monitoring of a multi-tenant system
    Patent number: 8769704
    Abstract: Embodiments are described for providing access by application vendors to applications deployed in an enterprise network environment. A package access system defines a support user class in a user profile database for an application executed within organization resources maintained in a multi-tenant data store. The support user is granted read only privileges to metadata of the application. An organization administrator can grant the application vendor access to the application as a support user, allowing the vendor to view and analyze the metadata. The organization administrator can further grant access by a specific support representative to the application as a specific user within the organization user for a limited term. The support representative can then log into the organization and access and use the application in order to diagnose any post-installation usage problems with the application.
    Type: Grant
    Filed: September 9, 2011
    Date of Patent: July 1, 2014
    Assignee: salesforce.com, inc.
    Inventors: Prasad Peddada, Dileep Burki, Theresa Vietvu, Steven Tamm, Logan Henriquez, Andrew Smith
  • Service cloud console
    Patent number: 8769416
    Abstract: Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer program products for displaying object record information via a user interface provided in a web browser. A request to display a user interface component may be received. The user interface component may include first stored object record information associated with a first object record in a database stored on a server. Whether the requested user interface component including the first stored object record information is open in the user interface may be determined. When it is determined that the requested user interface component is not open in the user interface, the first stored object record information may be retrieved from the server. The requested user interface component at the client machine may be generated without reloading the user interface.
    Type: Grant
    Filed: September 9, 2010
    Date of Patent: July 1, 2014
    Assignee: salesforce.com, inc.
    Inventors: Marco Casalaina, Jason Ellis, David Yung, Luke Fu, Eric Wulff, Chitra Gulabrani, Sutthipong Thavisomboon, Natalie Doan, Steve Weiss
  • SYSTEMS AND METHODS FOR PROVIDING ACCESS TO EXTERNAL CONTENT OBJECTS
    Publication number: 20140181013
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for providing access in an on-demand database service to a content object stored in an external content management data source. Information data identifying a content object stored in an external content management data source can be received and communicated through one or more middleware components. The one or more middleware components can serve as a content hub to establish access with the content object and retrieve data regarding the content object. The data regarding the content object can be stored in a persistent object, which can represent the content object in a social layer of the on-demand database service.
    Type: Application
    Filed: February 25, 2014
    Publication date: June 26, 2014
    Applicant: salesforce.com, inc.
    Inventors: Michael Micucci, Saurav Mohapatra, David Goldbrenner, Nicolas Maquaire, Laurent Kubaski, Raphael Jean-Leconte
  • Method and system for integrating a PBX-equipped client and an on-demand database service
    Patent number: 8762281
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for integrating a private branch exchange (PBX)-equipped client and an on-demand database service. These mechanisms and methods for integrating a PBX-equipped client and an on-demand database service can enable embodiments with additional infrastructure at the client that is better equipped to leverage the on-demand database service. The ability of embodiments to provide such client side infrastructure can enable additional enhanced services in conjunction with telephone calls, etc.
    Type: Grant
    Filed: March 19, 2012
    Date of Patent: June 24, 2014
    Assignee: salesforce.com, inc.
    Inventors: Marco S. Casalaina, Jim Dvorkin, Jason Winters, Bing Yang, Dararith Ourk, Rupert Chen
  • Multifunction drag-and-drop selection tool for selection of data objects in a social network application
    Patent number: 8762870
    Abstract: A computer-implemented method of managing functions for objects associated with an interactive application presented on a display begins by providing a plurality of images that represent different selectable objects. The method also provides a drag-and-drop graphical user interface (GUI) element to accommodate drag-and-drop selection from the plurality of images, the drag-and-drop GUI element having a control element to initiate a function. The method continues by populating the drag-and-drop GUI element with a first image that represents a first selectable object, and thereafter receiving a command in response to activation of the control element. In response to receiving the command, the method performs the function on the first selectable object.
    Type: Grant
    Filed: February 23, 2012
    Date of Patent: June 24, 2014
    Assignee: salesforce.com, inc.
    Inventors: Stephanie Robotham, Alan O'Connor, William Gradin, Christopher De Gour, Marcos Solari
  • Method and system for synchronizing a server and an on-demand database service
    Patent number: 8762329
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for synchronizing a server and an on-demand database service. These mechanisms and methods for synchronizing a server and an on-demand database service can enable embodiments to synchronize a larger amount of data. The ability of embodiments to provide such feature can enable more effective synchronization of a user-level sharing entity database with a multi-user on-demand database service.
    Type: Grant
    Filed: May 18, 2012
    Date of Patent: June 24, 2014
    Assignee: salesforce.com, inc.
    Inventors: Greg Salmon, Chris Hopkins, Anant Verma, Jesse Collins, Craig Weissman
  • Taking screenshots of a failed application
    Patent number: 8762881
    Abstract: An approach for taking screenshots of a failed application is disclosed. The method includes running a test of a module, where the test is run in a single operating system process that uses a plurality of web browser windows on a display screen. The method further includes receiving a signal to indicate a screenshot that is requested after the test fails in order to determine a cause of the test failure and capturing screenshots for each of the plurality of web browser windows, where the captured screenshots exclude elements that are unrelated to the test. The capturing screenshots includes using an iterative process capturing each of the plurality of screenshots one at a time.
    Type: Grant
    Filed: July 15, 2010
    Date of Patent: June 24, 2014
    Assignee: salesforce.com, inc.
    Inventor: Steven S. Lawrance