Abstract: In accordance with embodiments, there are provided mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service. These mechanisms and methods for dynamically suggesting answers to questions submitted to a portal of an online service can enable embodiments to provide help document suggestions with limited user input. The ability of embodiments to provide help document search term suggestions with limited user input can enable users to quickly and efficiently find useful help documents.

Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application. When the service has permission to act on behalf of the user, the service is used to retrieve the user's credentials for the remote computer application from the central repository and to supply the retrieved user credentials to the remote computer application.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for managing data created in an on-demand service, utilizing a report. These mechanisms and methods for managing data created in an on-demand service can enable embodiments to derive data from reports in the form of analytic snapshots. The ability of embodiments to provide management may allow analytical snapshots to be generated and refreshed on a periodic basic such that historical data may be stored.

Abstract: A computer implemented method of developing computer applications, the method comprising providing to multiple users access, over a network, to information on a data center, with a subgroup of the users having access to a sub-portion of the information that is different from the sub-portion accessible by the remaining tenants of the subgroup; and communicating with the data center over the network employing a computer system associated with a user of the sub-group to establish application functionality with the sub-portion that may be accessed, over the network, by additional parties authorized by the user. Also disclosed is a machine-readable medium and a data center, both of which facilitate carrying-out the steps of the method.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating mobile custom views for tenants of an on-demand database service. These mechanisms and methods for creating mobile custom views for tenants of an on-demand database service can enable embodiments to allow tenants to create and push instructions for generating user-defined views to mobile devices, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively create interfaces on mobile devices.

Abstract: In embodiments, methods and systems for improving a query in a database system are provided. These method and system embodiments can enable greater contextual knowledge about the types and use of data in tables underlying a relational database to be employed to improve query efficiency. By employing contextual information, embodiments can provide improved queries and/or make recommendations to a query optimizer of a database system to improve its operation based upon knowledge of the data and/or application gathered. Embodiments can be useful in improving query performance in multi-tenant database systems.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for displaying one or more data sets to a user. These mechanisms and methods for displaying one or more data sets to a user can enable enhanced data security, more relevant data display, reduced processing, etc.

Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing a customized representation of a business process involving one or more organizational entities that are accessible through a network. A user interface that can display a customized representation of a business process is provided. User information, including user privileges associated with the business process, is stored in a central repository that is accessible through the network. A request to view the business process is received from a first user through the user interface. The user privileges for the first user are retrieved from the central repository. A customized representation of the business process is displayed with the user interface. The customized representation is in compliance with the retrieved user privileges for the first user.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for performing actions associated with a portal. These mechanisms and methods for performing actions associated with a portal can enable an improved user experience, increased efficiency, optimized productivity, etc.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for managing a risk of access to an on-demand service as a condition of permitting access to the on-demand service. These mechanisms and methods for providing such management can enable embodiments to help prohibit an unauthorized user from accessing an account of an authorized user when the authorized user inadvertently loses login information. The ability of embodiments to provide such management may lead to an improved security feature for accessing on-demand services.

Abstract: Various techniques and procedures related to filtering objects in a virtual application within a multi-tenant system are provided. One approach involves providing a first graphical user interface element enabling indication of a first filtering criterion and a second graphical user interface element enabling indication of a second filtering criterion within the virtual application being accessed over a network from a client device. After indication of the first filtering criterion and the second filtering criterion, a filtered set of objects is identified based on the first filtering criterion and the second filtering criterion. At least a portion of the filtered set of objects may then be presented within the virtual application on a client device.

Abstract: A method and system for conducting an offline session simulating an online session between a client and server in a network environment. The client imports data and functional logic from the server prior to going offline. The imported functional logic is embedded into a format or document that is capable of being interpreted and performed by the local interface at the client that is used to interact with server during an online session. Whether offline or online, the user utilizes the same local interface at the client to transmit instructions to the functional logic in order to manipulate the data. In an offline session, such instructions cause the imported and embedded functional logic to execute, thereby manipulating the data that is imported at the client. Known synchronization methods may also be used in order to maintain consistency and coherency between the imported data at the client and the database at the server.

Abstract: A system and related operating methods for transitioning an electronically displayed public mode of written conversation to an electronically displayed private mode of written conversation are presented here. The system operates by identifying a displayed public thread that conveys a conversation among a plurality of users, and by receiving an instruction to transition at least some content of the displayed public thread to a private setting. In response to receiving the instruction, the system initiates a private communication application, and then continues the conversation among at least some of the plurality of users in a private environment, using the private communication application.

Abstract: In accordance with embodiments, there are provided mechanisms and methods for storing file system content in a multi-tenant on-demand database system. These mechanisms and methods for storing file system content in a multi-tenant on-demand database system can enable embodiments to reduce a number of files stored on a file system, avoid copying of all file system content to file system copies, etc.

Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application.

Abstract: A method for sharing documents between on-demand services is provided. In an embodiment, a user of a first on-demand service may be able to view a list of content that includes content stored at the first on-demand service and content stored at a second on-demand service. The content of the second on-demand service may be associated with information about the content, allowing the content to be shared among multiple users of the first on-demand service. The user wanting to view the content, select or click on an indicator identifying the content, a connection to the second on-demand service is established, and images of the content are sent from the second on-demand service to the first on-demand service.

Abstract: Methods and apparatus are provided for providing customized domain messages. A customized message for one of a plurality of domains is received at one of a plurality of servers of a content delivery network. A request is received from a user device for content for the one of the plurality of domains at the one of the plurality of servers. The customized message is provided by the one of the plurality of servers to the user device in response to the request when the one of the plurality of domains is unavailable.

Abstract: Systems and methods that create a duplicate database instance on which database testing may be performed. The techniques for creating a test database instance enable database testing to proceed without impacting other organization's access to their data in the database or corrupting an organization's data. The ability to allow one organization (“org”) to test their portion of a database without interrupting other organizations from using their portions of the database enables a database system to support more than one organization as tenants.

Abstract: Methods and systems for secure client-side communication between multiple domains is provided. Such methods and systems can provide for decreased communication latency particularly effective for dynamic multi-domain and/or multi-tenant environments while allowing for granular security or specific security of messages and operations with regard to users, user sessions, groups, organizations, permissions sets, applications, or any other logical delineation. Such methods and systems may involve a variety of security components, for example, at least one set of instructions including a plurality of defined instruction to be utilized by users of the set of instructions to communicate, and cryptographic construct data in order to verify the data integrity and the authenticity of messages sent and received using the secure client-side communication between multiple domains.

Abstract: A method for providing a challenge user interface for an enterprise social network including users associated with an entity. The method can include receiving a request for a challenge leader board of users of the enterprise social network in response to a challenge being selected from a list of displayed challenges with the selected challenge having an associated point category. The challenge leader board can be based on users awarding challenge points to other users for challenges in the same point category as the point category of the selected challenge. In response to the request, challenge leader board information comprising an ordered list of users based on an amount of challenge points each user has been awarded in challenges in the same point category as the point category of the selected challenge can be obtained. The challenge leader board information can be transmitted to the user system for display.