Patents Assigned to salesforce.com, inc.
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Publication number: 20110161444Abstract: Some embodiments comprise integrating information from a social network into a multi-tenant database system. A plurality of information from the social network is retrieved, using a processor and a network interface of a server computer in the multi-tenant database system, wherein the plurality of information is associated with a message transmitted using the social network. Metadata related to the transmitted message is generated, using the processor. A conversation object is generated, using the processor, based on the plurality of information associated with the transmitted message and the metadata related to the transmitted message. The conversation object is then stored in an entity in the multi-tenant database system, using the processor of the server computer.Type: ApplicationFiled: November 1, 2010Publication date: June 30, 2011Applicant: salesforce.com, Inc.Inventor: Chet Chauhan
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Publication number: 20110137940Abstract: Disclosed are systems, apparatus, methods, and computer readable media for selecting updates to associated records to publish on an information feed in an on-demand database service environment. In one embodiment, one or more updates associated with a data record are accessed. The one or more updates are stored in a database. The data record is a parent record, and the one or more updates relate to one or more child records associated with the parent record. The one or more updates are provided as one or more candidates for publication on an information feed associated with the data record, where the information feed is capable of being displayed on a display device. A number of the candidates is selected for publication on the information feed based on one or more criteria.Type: ApplicationFiled: February 17, 2011Publication date: June 9, 2011Applicant: SALESFORCE.COM, INC.Inventors: William Gradin, Margaret Law, Matthew Davidchuk, Qiu Ma, Leonid Zemskov, Amy Palke, Rasmus Mencke, Peter Lee
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Publication number: 20110131314Abstract: Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data.Type: ApplicationFiled: January 28, 2011Publication date: June 2, 2011Applicant: salesforce.com, inc.Inventors: Alexander Lerner, Michael K. Dewey
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Patent number: 7949684Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating, exporting, viewing and testing, and importing custom applications in a multi-tenant database environment. These mechanisms and methods can enable embodiments to provide a vehicle for sharing applications across organizational boundaries. The ability to share applications across organizational boundaries can enable tenants in a multi-tenant database system, for example, to easily and efficiently import and export, and thus share, applications with other tenants in the multi-tenant environment.Type: GrantFiled: September 8, 2006Date of Patent: May 24, 2011Assignee: salesforce.com, Inc.Inventors: David Brooks, Lewis Wiley Tucker, Benji Jasik, Timothy Mason, Eric David Bezar, Simon Wong, Douglas Chasman, Tien Tzuo, Scott Hansma, Adam Gross, Steven Tamm
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Publication number: 20110119378Abstract: Methods and apparatus, including computer program products, implementing and using techniques for orchestrating a business process in a computer network. A script describing a business process is received from a client machine over the computer network. The script is compiled into executable program instructions. A reference to the script and data to be operated on by the script is received from the client machine over the computer network. The data is processed in accordance with the script. The result of the data processing is returned to the client machine over the computer network.Type: ApplicationFiled: January 31, 2011Publication date: May 19, 2011Applicant: SALESFORCE.COM, INC.Inventor: Paul Hinks
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Publication number: 20110113058Abstract: Systems, apparatus, and methods for implementing enterprise level social and business information networking are provided. Users can receive relevant information about a database system and its users at an appropriate time. Users can then use this relevant information to reduce errors and limit redundant efforts. For example, an update of a record in the database can be identified, and a story created automatically about the update and sent to the users that are following the record. Which updates have stories created and which stories are to be sent to which users can be configured. Other events besides updating of records can also be tracked. For example, actions of a user that result in an event can be tracked, where such tracking can also be configurable. Subscriptions to follow an object can be automatic, and access checks can be used to ensure that unauthorized users do not see certain data.Type: ApplicationFiled: November 12, 2010Publication date: May 12, 2011Applicant: Salesforce.com,inc.Inventors: Peter Lee, Vinod Mehra, Rob Woollen
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Publication number: 20110113071Abstract: Systems, apparatus, and methods for implementing enterprise level social and business information networking are provided. Users can receive relevant information about a database system and its users at an appropriate time. Users can then use this relevant information to reduce errors and limit redundant efforts. For example, an update of a record in the database can be identified, and a story created automatically about the update and sent to the users that are following the record. Which updates have stories created and which stories are to be sent to which users can be configured. Other events besides updating of records can also be tracked. For example, actions of a user that result in an event can be tracked, where such tracking can also be configurable. Subscriptions to follow an object can be automatic, and access checks can be used to ensure that unauthorized users do not see certain data.Type: ApplicationFiled: November 12, 2010Publication date: May 12, 2011Applicant: salesforce.com, inc.Inventors: Peter Lee, Vinod Mehra, Rob Woollen
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Publication number: 20110113059Abstract: Systems, apparatus, and methods for implementing enterprise level social and business information networking are provided. Users can receive relevant information about a database system and its users at an appropriate time. Users can then use this relevant information to reduce errors and limit redundant efforts. For example, an update of a record in the database can be identified, and a story created automatically about the update and sent to the users that are following the record. Which updates have stories created and which stories are to be sent to which users can be configured. Other events besides updating of records can also be tracked. For example, actions of a user that result in an event can be tracked, where such tracking can also be configurable. Subscriptions to follow an object can be automatic, and access checks can be used to ensure that unauthorized users do not see certain data.Type: ApplicationFiled: November 12, 2010Publication date: May 12, 2011Applicant: salesforce.com, inc.Inventors: Peter Lee, Vinod Mehra, Rob Woollen
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Publication number: 20110113057Abstract: Systems, apparatus, and methods for implementing enterprise level social and business information networking are provided. Users can receive relevant information about a database system and its users at an appropriate time. Users can then use this relevant information to reduce errors and limit redundant efforts. For example, an update of a record in the database can be identified, and a story created automatically about the update and sent to the users that are following the record. Which updates have stories created and which stories are to be sent to which users can be configured. Other events besides updating of records can also be tracked. For example, actions of a user that result in an event can be tracked, where such tracking can also be configurable. Subscriptions to follow an object can be automatic, and access checks can be used to ensure that unauthorized users do not see certain data.Type: ApplicationFiled: November 12, 2010Publication date: May 12, 2011Applicant: salesforce.com, inc.Inventors: Peter Lee, Vinod Mehra, Rob Woollen
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Publication number: 20110113072Abstract: Systems, apparatus, and methods for implementing enterprise level social and business information networking are provided. Users can receive relevant information about a database system and its users at an appropriate time. Users can then use this relevant information to reduce errors and limit redundant efforts. For example, an update of a record in the database can be identified, and a story created automatically about the update and sent to the users that are following the record. Which updates have stories created and which stories are to be sent to which users can be configured. Other events besides updating of records can also be tracked. For example, actions of a user that result in an event can be tracked, where such tracking can also be configurable. Subscriptions to follow an object can be automatic, and access checks can be used to ensure that unauthorized users do not see certain data.Type: ApplicationFiled: November 12, 2010Publication date: May 12, 2011Applicant: salesforce.com, inc.Inventors: Peter Lee, Vinod Mehra, Rob Woollen
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Publication number: 20110106808Abstract: The present disclosure provides novel systems and methods for providing multi-dimensional categorization within a multi-tenant database system (“MTS”). Data items in entities stored in a MTS may be categorized along one or more category dimensions. A search query may include one or more selected categories in one or more category dimensions. Categorization methodologies include multi-selection, multi-position, and combinations thereof. Users of the MTS may also be categorized along one or more category dimensions. A filter may present a subset of data items relevant to a user in accordance with their categorization.Type: ApplicationFiled: August 16, 2010Publication date: May 5, 2011Applicant: salesforce.com, Inc.Inventors: Alexandre Hersans, Mark Fischer, Orjan Kjellberg, Oliver Pin, Sonali Agrawal, Walter Macklem
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Publication number: 20110099042Abstract: There are provided mechanisms and methods for leveraging a customer relationship management system (CRM) to send meeting invitations. These mechanisms and methods for leveraging a CRM system to send meeting invitations can enable identification of invitees to which to send the meeting invitation using customer information stored by the CRM system. The ability to leverage the CRM system to identify the invitees can provide a more efficient technique for scheduling meetings.Type: ApplicationFiled: October 22, 2010Publication date: April 28, 2011Applicant: SALESFORCE.COM, INC.Inventor: Ron Yerkes
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Publication number: 20110083122Abstract: An automated system is provided to support massive scale grid of machines in a rapid, multi-developer coding environment. The system has virtual testing environments that are created from template machines, supporting various software versions for various code branches. The grid is built by having a small subset of template machines (e.g. with Oracle 9g, 10g, and application server installations), images of the template machines, virtual machine instances created by applying one or more of the image templates, which then are used by the virtual testing environment. Upon receipt of code changes, changes are checked-out, compiled, tested on various test feeds on a virtual testing environment, which is destroyed and re-created after every test run. Any software version upgrades or bug fixes need to be applied only to the template machines. The number of virtual machines associated with any particular template machine is dynamically configurable to provision for optimal use of testing machines.Type: ApplicationFiled: October 5, 2010Publication date: April 7, 2011Applicant: salesforce.com, inc.Inventors: Jih-Yin Chen, Ashit Kumar Jain, Chris Chen, John Akerley, Mohit Chawla, Aaron Arruda, Cheng Leong, Bala Subramanian
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Publication number: 20110082854Abstract: Methods and systems for query optimization for a multi-tenant database system are provided. Some embodiments comprise receiving at a network interface of a server in a multi-tenant database system an original query transmitted to the multi-tenant database system by a user associated with a tenant, wherein the original query is associated with data accessible by the tenant, and wherein the multi-tenant database system includes at least a first index and a second index. Metadata associated with the data is retrieved, wherein at least a portion of the data is stored in a common table within the multi-tenant database system. A tenant-selective query syntax is determined by analyzing at least one of metadata generated from information about the tenant or metadata generated from the data accessible by the tenant.Type: ApplicationFiled: September 21, 2010Publication date: April 7, 2011Applicant: salesforce.com, Inc.Inventors: William Charles Eidson, Jesse Collins
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Publication number: 20110078213Abstract: In accordance with embodiments, there are provided techniques for managing functionality changes of an on-demand database system. The techniques facilitate implementing changes to the database system while minimize work flow reductions to users of the database system. To that end, one embodiment of the present invention delays implementation of the changes to provide users of the system an opportunity to adjust behavioral interaction with the database. In accordance with another embodiment of the present invention, users may implement the functional changes to determine any adverse impact on work flow, before the functional changes become permanent. In another embodiment, the user may be afforded an opportunity to selectively enable and disable the functionality changes before the duration expires.Type: ApplicationFiled: September 29, 2009Publication date: March 31, 2011Applicant: Salesforce.com, inc.Inventors: Eric D. Bezar, Sonali Agrawal, Varadarajan Rajaram, Walter Macklem, Jill Blue Lin, Sriram Gopalan, Sandip Ghosh
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Publication number: 20110072385Abstract: A sharing model enables users to easily and conveniently create and share standard and custom database objects, and applications, among users or groups of users. The sharing model includes systems and methods that allow users to conveniently create and customize tabs and tab sets that define relationships between custom objects and fields, standard objects and fields, and applications. A tab visually represents a user interface into an element of an application or into a database object. Selection of a tab provides a user access to the object or element of the application represented by the tab. A tab set is a group of related tabs that work as a unit to provide application functionality. New tabs and tab sets may be defined and tab set views may be customized so that an end user can easily and conveniently switch between the various objects and application elements represented by the displayed tabs and tab set views.Type: ApplicationFiled: November 30, 2010Publication date: March 24, 2011Applicant: Salesforce.com, inc.Inventors: Steve Fisher, Eric David Bezar, Adam Gross, Ian Swinson, George Hu, Yoshiyuki Oikawa
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Publication number: 20110072387Abstract: A sharing model enables users to easily and conveniently create and share standard and custom database objects, and applications, among users or groups of users. The sharing model includes systems and methods that allow users to conveniently create and customize tabs and tab sets that define relationships between custom objects and fields, standard objects and fields, and applications. A tab visually represents a user interface into an element of an application or into a database object. Selection of a tab provides a user access to the object or element of the application represented by the tab. A tab set is a group of related tabs that work as a unit to provide application functionality. New tabs and tab sets may be defined and tab set views may be customized so that an end user can easily and conveniently switch between the various objects and application elements represented by the displayed tabs and tab set views.Type: ApplicationFiled: November 30, 2010Publication date: March 24, 2011Applicant: salesforce.com, Inc.Inventors: Steve Fisher, Eric David Bezar, Adam Gross, Ian Swinson, George Hu, Yoshiyuki Oikawa
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Publication number: 20110072386Abstract: A sharing model enables users to easily and conveniently create and share standard and custom database objects, and applications, among users or groups of users. The sharing model includes systems and methods that allow users to conveniently create and customize tabs and tab sets that define relationships between custom objects and fields, standard objects and fields, and applications. A tab visually represents a user interface into an element of an application or into a database object. Selection of a tab provides a user access to the object or element of the application represented by the tab. A tab set is a group of related tabs that work as a unit to provide application functionality. New tabs and tab sets may be defined and tab set views may be customized so that an end user can easily and conveniently switch between the various objects and application elements represented by the displayed tabs and tab set views.Type: ApplicationFiled: November 30, 2010Publication date: March 24, 2011Applicant: salesforce.com, inc.Inventors: Steve Fisher, Eric David Bezar, Adam Gross, Ian Swinson, George Hu, Yoshiyuki Oikawa
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Publication number: 20110071996Abstract: A sharing model enables users to easily and conveniently create and share standard and custom database objects, and applications, among users or groups of users. The sharing model includes systems and methods that allow users to conveniently create and customize tabs and tab sets that define relationships between custom objects and fields, standard objects and fields, and applications. A tab visually represents a user interface into an element of an application or into a database object. Selection of a tab provides a user access to the object or element of the application represented by the tab. A tab set is a group of related tabs that work as a unit to provide application functionality. New tabs and tab sets may be defined and tab set views may be customized so that an end user can easily and conveniently switch between the various objects and application elements represented by the displayed tabs and tab set views.Type: ApplicationFiled: November 30, 2010Publication date: March 24, 2011Applicant: salesforce.com, inc.Inventors: Steve Fisher, Eric David Bezar, Adam Gross, Ian Swinson, George Hu, Yoshiyuki Oikawa
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Publication number: 20110071995Abstract: A sharing model enables users to easily and conveniently create and share standard and custom database objects, and applications, among users or groups of users. The sharing model includes systems and methods that allow users to conveniently create and customize tabs and tab sets that define relationships between custom objects and fields, standard objects and fields, and applications. A tab visually represents a user interface into an element of an application or into a database object. Selection of a tab provides a user access to the object or element of the application represented by the tab. A tab set is a group of related tabs that work as a unit to provide application functionality. New tabs and tab sets may be defined and tab set views may be customized so that an end user can easily and conveniently switch between the various objects and application elements represented by the displayed tabs and tab set views.Type: ApplicationFiled: November 30, 2010Publication date: March 24, 2011Applicant: salesforce.com,inc.Inventors: Steve Fisher, Eric David Bezar, Adam Gross, Ian Swinson, George Hu, Yoshiyuki Oikawa