Patents Assigned to salesforce.com, inc.
  • Patent number: 10776361
    Abstract: Systems, device and techniques are disclosed for a time series database search system. A data object may be received. The data object may include timestamp data indicating a time at which an event occurred, a value indicating a measure of the event, and key-value pairs comprising data associated with the event. A hash ID may be generated by hashing the one or more key-value pairs. The timestamp data, the value, and the hash ID may be stored in a first database as an object in the first database. The key-value pairs and the hash ID may be stored in a second database as an object in the second database.
    Type: Grant
    Filed: April 7, 2017
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventor: Brandon Svec
  • Patent number: 10778718
    Abstract: Some embodiments of the present invention include a method for detecting and preventing phishing and include generating an authentication cookie based on encrypting an authentication token and a time when the authentication token is generated, the authentication cookie to be installed in a user computing system. The method further includes receiving a login request from the user computing system, the login request including login information, the authentication cookie, and a first detection token, decrypting the authentication cookie in the login request to generate a second detection token, and comparing the first detection token with the second detection token to determine whether the login information is compromised.
    Type: Grant
    Filed: September 16, 2016
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventor: Vinayendra Turuvekere Nataraja
  • Patent number: 10775987
    Abstract: A processor can cause operation tracking screens to be presented on a display. The operation tracking screens can include first and second screen areas. Some of the first screen areas can have graphical control elements configured to receive information associated with actions associated with a sequence of operations. The actions can include first and second actions performed concurrently. The second screen areas can have a graphical representation of stages of the sequence of operations. The graphical representation of the stages can be of a default sequence of the stages, in response to an initiation of the sequence of operations, and can be modified to include a graphical representation of an additional stage in response to a determination of a result of a condition being a specific value. The processor can receive signals associated with the information associated with the actions and can cause the sequence of operations to be processed.
    Type: Grant
    Filed: July 16, 2018
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Samuel William Bailey, Jason Teller, Nathan Edward Lipke, Anvitha Jaishankar, James Johnson, Yucheng Wang, Hugh Cockburn
  • Patent number: 10778543
    Abstract: Systems, methods, and computer-readable media for providing a Policy Enforcement as a Service (PEaaS) are described. A processing device may collect set(s) of policy parameter values from one or more third party platforms, respectively, by communication with remote interface(s) employed on the one or more third party platforms, respectively; each set of policy parameter values defines a threshold for issuing a user suspension for a service provided by a respective one of the third party platforms; collect one or more sets of usage metrics for the one or more services from the one or more third party platforms, respectively, by communication with the remote interface(s); the communication with the remote interface(s) to collect the sets of usage metric(s) is asynchronous with communications by which the remote interface(s) received the usage metrics. Other embodiments may be described and/or claimed.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: September 15, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Colbert Guan, Jigna Bhatt, Thomas Nicholas Valine, Ruofan Zhang, Sampath Tulava
  • Patent number: 10778628
    Abstract: A method for improving mass messaging in an electronic messaging system includes receiving recipient data describing a response of each of one or more recipients to receiving a prior message, generating predictor data based on the recipient data, where the predictor data indicates a plurality of predictors of recipient behavior in response to a message, identifying one or more top predictors of recipient behavior, the one or more top predictors being selected from among the plurality of predictors based on preferred recipient behaviors, generating, for each of the one or more recipients and from the recipient data, one or more predictive scores for each combination of top predictor and recipient, and assigning, based on one or more predictive scores of a specific recipient, the specific recipient to a specific persona, wherein the specific persona describes an expected behavior of the recipient.
    Type: Grant
    Filed: October 3, 2017
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Brian Brechbuhl, John Grotland, Rick Munoz, Leslie Fine, Leah McGuire, Shubha Nabar, Vitaly Gordon, Xiuchai (Meko) Xu
  • Patent number: 10776825
    Abstract: A processor can cause a first communication, to a user device, of a first item based on an eventing system being in a first mode, a configuration to cause the eventing system to cause, without a request from the user device, a communication of an item to the user device in response to an entry of the item into a memory. After the first communication, the processor can cause the eventing system to be in a second mode, a configuration to cause the eventing system to refrain from communications of items to the user device. The processor can receive, from the user device, a signal to cause the eventing system to switch from the second mode to the first mode. After receiving the signal, a second item can be entered into the information memory. The processor can cause a second communication, to the user device, of the second item.
    Type: Grant
    Filed: July 17, 2018
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Yingwu Zhao, Hal Scott Hildebrand, Lawrence McAlpin, Alex Warshavsky
  • Patent number: 10778634
    Abstract: Methods and apparatus for digital data processing verification include performing on a first digital data processor steps of receiving, from a web browser, an email address; sending a message to the email address; and transmitting, to the web browser, proxy software that causes the web browser to (i) query an email client executing on the second digital data processor with that browser, and (ii) send a verification code when the message is received by the email client. This avoids disruption of the user experience typical to prior art email-based verification.
    Type: Grant
    Filed: November 29, 2017
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventor: Wojciech Koszek
  • Patent number: 10775969
    Abstract: Disclosed are some implementations of systems, apparatus, methods, and computer program products for facilitating the configuration of a softphone. A client machine registers with a data provider via a network as a listener of navigation change events that each pertains to a corresponding Uniform Resource Locator (URL) visited by a user of the client machine. The client machine processes a message received from the data provider via a network, where the message includes event information regarding a navigation change event, the event information including information regarding a URL visited by a user of the client machine. The client machine updates a first part of a user interface in a web browser on a display device of the client machine based, at least in part, on the event information, a second part of the user interface displaying information received from the data provider.
    Type: Grant
    Filed: August 25, 2017
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventor: David Louvton
  • Patent number: 10776133
    Abstract: Methods, systems, and devices for preemptively loading code dependencies are described. In some systems, an application server—which may be a software component of a user device—may perform a loading process for an application framework module (e.g., based on receiving an execution request for a corresponding application). To reduce the latency of loading the framework module, the application server may perform one or more preemptive non-framework network requests to retrieve code dependencies for the framework or the application code. These requests may be sent prior to the framework loading process, or in parallel with the framework loading process. The application server may receive the code dependencies in response, and may store these dependencies in a memory cache. When the framework loading process needs these code dependencies, the application server may efficiently access the dependencies locally in the memory cache rather than remotely requesting the dependencies over the network.
    Type: Grant
    Filed: January 25, 2018
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Robert Ames, Xiaoyi Chen, Hiro Inami
  • Patent number: 10776349
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing dynamic macros within a multi-tenant aware structured query language operable within a computing environment.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: September 15, 2020
    Assignee: salesforce.com, inc.
    Inventors: Simon Wong, Gary Baker
  • Publication number: 20200287719
    Abstract: A request to identify a data value may be received via a network at a designated one of a plurality of identity nodes. A query that includes the data value may be transmitted to an identity service associated with the designated identity node. A response message from the identity service may include one or more designated network identifiers corresponding with the data value. The designated identity node may communicate with the plurality of identity nodes to identify a plurality of network identifiers corresponding with the data value. A trust ledger may be updated to include a correspondence between a selected one of the network identifiers and the data value.
    Type: Application
    Filed: March 6, 2019
    Publication date: September 10, 2020
    Applicant: Salesforce.com, Inc.
    Inventors: Hal Scott Hildebrand, Prithvi Krishnan Padmanabhan
  • Publication number: 20200287718
    Abstract: For each data value associated with a data object, a respective object value identification query message that includes the data value may be sent to each of a plurality of identity nodes via a network. For each of the data values, a respective object value identification response message that includes a respective network identifier corresponding with the respective data value may be received. A local identifier may be determined based on the object value identification response messages, and a response query message including the local identifier may be transmitted.
    Type: Application
    Filed: March 6, 2019
    Publication date: September 10, 2020
    Applicant: Salesforce.com, Inc.
    Inventors: Hal Scott Hildebrand, Prithvi Krishnan Padmanabhan
  • Patent number: 10768818
    Abstract: Disclosed are some implementations of systems, apparatus, methods and computer program products for facilitating data migration. Data migration is customizable according to user-specified data formats. A data migration system monitors the data migration process and automatically retries data migration tasks that have failed. In addition, the results of data migration are reversed according to detected threshold conditions.
    Type: Grant
    Filed: June 28, 2019
    Date of Patent: September 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Minh Nguyen, Neeraj Ahuja
  • Patent number: 10768983
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating a quorum-based coordination of broker health for management of resources for application servers in an on-demand services environment. In one embodiment and by way of example, a method includes monitoring, via health checkers, health of a cluster of brokers in a distributed environment having application servers in communication over a network, receiving an indication from at least one health checker that a broker is failing, wherein the broker is associated with a cluster of worker nodes, collecting health status reports relating to the broker from the health checkers, examining the health status reports based on a quorum-based voting policy, and classifying the broker as unhealthy if, based on the quorum-based voting policy, a percentage of the health status reports regards the broker as failed, wherein the percentage is greater than a first threshold percentage.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: September 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Xiaodan Wang, John Buisson, Vijayanth Devadhar, Praveen Murugesan
  • Patent number: 10768923
    Abstract: Upon receiving instructions from a release orchestrator to validate a second application version prior to a transition to sending production traffic to the second application version instead of a first application version, a determination of an application version identifier for a second application version is performed. Tests are selected based on the application version identifier and version rules. The tests are performed by sending test traffic to the second application version via a routing engine while the routing engine routes production traffic to the first application version. Based on the responses to the test traffic, a determination that any failure rules for any of the tests that failed indicate that on a failure the transition should not occur is performed. Responsive to that determination, a communication to the release orchestrator that the second application version is not validated for production traffic and the transition should not occur is performed.
    Type: Grant
    Filed: January 29, 2019
    Date of Patent: September 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Kiet Phong, Sreeram Duvur, Matthew Gainsborough
  • Patent number: 10771353
    Abstract: Systems, methods, and computer-readable media for providing a Policy Enforcement as a Service (PEaaS) are described. The PEaaS may allow customer service providers to define policies for usage restrictions to be implemented across their distributed systems/platforms. The policy enforcement mechanisms of the PEaaS may prevent users from overloading the systems/platforms of the customer service providers. The PEaaS may also include mechanisms for asynchronously (or “lazy”) tracking user infractions or suspensions. The lazy tracking mechanism may track and perform asynchronous (async) computation of infraction records and suspension sets/lists. Other embodiments may be described and/or claimed.
    Type: Grant
    Filed: January 31, 2018
    Date of Patent: September 8, 2020
    Assignee: SALESFORCE.COM, INC.
    Inventors: Colbert Guan, Jigna Bhatt, Thomas Nicholas Valine, Ruofan Zhang, Sampath Tulava
  • Patent number: 10769563
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for managing business deals. The mechanisms and methods for managing business deals may enable embodiments to provide a dynamic and interactive user-interface including any combination of contacts, accounts, opportunities, allowing users to create tasks, events, leads (e.g., from Data.com), reports, dashboards, instant messenger, external deal spaces, email service (e.g., Outlook), a cloud-based productivity suite for businesses that allows work on any device (e.g., Google apps), mobile access, private messaging, lead management, mass email templates, social media monitoring (e.g., from Radian6), role-based sharing and security, and/or additional storage, for example. In an embodiment, the number of contacts may be unlimited.
    Type: Grant
    Filed: August 15, 2019
    Date of Patent: September 8, 2020
    Assignee: salesforce.com, inc.
    Inventor: Jason Winters
  • Patent number: 10768905
    Abstract: In accordance with disclosed embodiments, there are provided systems, methods, and apparatuses for implementing schema-driven on-the-fly code generation within a cloud based computing environment.
    Type: Grant
    Filed: January 31, 2017
    Date of Patent: September 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: John Michael Leen, Bhadri N Venkatesan
  • Patent number: D895657
    Type: Grant
    Filed: January 4, 2019
    Date of Patent: September 8, 2020
    Assignee: salesforce.com, inc.
    Inventors: Nicholas Howland, Kyle M. Haskins
  • Patent number: D896259
    Type: Grant
    Filed: January 31, 2019
    Date of Patent: September 15, 2020
    Assignee: Salesforce.com, Inc.
    Inventors: Adam McCormick Doti, Cameron Reynolds-Flatt