Patents Assigned to salesforce.com
  • Publication number: 20170316221
    Abstract: A method for integrating a new secure datacenter into a data storage network is provided. The method detects, by an accessible datacenter connected to the data storage network, the new secure datacenter connected to the data storage network, wherein the new secure datacenter includes a high security level that prevents user access, and wherein the accessible datacenter includes a decreased security level that permits user access; expands a storage layer in the accessible datacenter, by increasing available storage hardware of the accessible datacenter; connects a data pipeline from the new secure datacenter to the storage layer in the accessible datacenter, wherein the data pipeline comprises dedicated servers configured to buffer data, orchestrate a cluster of servers, and push data from the new secure datacenter to the accessible datacenter; and provides end user access to the storage layer.
    Type: Application
    Filed: April 28, 2016
    Publication date: November 2, 2017
    Applicant: salesforce.com, inc.
    Inventors: Dmytro MELANCHENKO, Christina Martin PATRICK, Noel Augustus GOLDING, JR.
  • Patent number: 9807187
    Abstract: Various embodiments described or referenced herein are directed to different devices, methods, systems, and computer products for providing information external to an organization in an information feed. A message may be received from an information service provider in accordance with a previously defined request. The defined request may include one or more parameters specifying requested data. The message may include data provided in accordance with the one or more parameters. The data in the message may be processed to create a data object. The data object may include at least a portion of the data provided in accordance with the one or more parameters. The data object may be stored in a database. The data object may then be provided for display on a display device in an information feed associated with the record.
    Type: Grant
    Filed: August 26, 2016
    Date of Patent: October 31, 2017
    Assignee: salesforce.com, inc.
    Inventor: Bradley Herman
  • Patent number: 9805427
    Abstract: The technology disclosed describes systems and methods for delivering software trial demonstrations that are customized, with features identified as interesting to a software demonstration candidate, by mining biographical and behavioral data of the candidate. The technology further discloses systems and methods for the customization of trial demonstrations with software usage stories that reflect a software demonstration candidate's interests, identified by analyzing mined biographical and behavioral data about the candidate.
    Type: Grant
    Filed: January 29, 2015
    Date of Patent: October 31, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Daniel Everett Jemiolo, Beau David Cronin
  • Patent number: 9805051
    Abstract: Disclosed are some examples of systems, methods and storage media for synchronizing files between a user's computer and a remote system, and more specifically, to strategically storing updated versions of a file on the remote system. In some implementations, a system is capable of receiving a request including an updated version of a file. The system is additionally capable of identifying a version type of the updated version, identifying a current version of the file stored in one or more storage devices, and determining, based on the version type of the updated version, whether to store the updated version in the one or more storage devices as a new version or to replace the current version with the updated version. The system is further capable of storing the updated version in the one or more storage devices based on the determination.
    Type: Grant
    Filed: September 10, 2014
    Date of Patent: October 31, 2017
    Assignee: salesforce.com, inc.
    Inventors: Emil Bergner, Miko A. Bose, James Johnson
  • Patent number: 9798764
    Abstract: Disclosed are database systems, computing devices, methods, and computer program products for identifying recurring sequences of user interactions with an application. In some implementations, a server of a database system provides a user interface of the application for display at a computing device. The database system stores data objects identifying a first plurality of user interactions with the application. The server receives information representing a second plurality of user interactions with the application. The server updates the database system to further identify the second user interactions. The server identifies a recurring sequence of user interactions from the first and second user interactions as resulting in a first target state of the application. The server updates the database system to associate the recurring sequence of user interactions with the first target state of the application.
    Type: Grant
    Filed: December 15, 2014
    Date of Patent: October 24, 2017
    Assignee: salesforce.com, inc.
    Inventor: Sönke Rohde
  • Patent number: 9798784
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for defining custom junction objects in an on-demand database service. These mechanisms and methods for defining custom junction objects in an on-demand database service can enable embodiments to provide for enhanced security and more efficient querying, etc. The ability of embodiments to provide such features may lead to these and other benefits in an on-line environment.
    Type: Grant
    Filed: August 22, 2008
    Date of Patent: October 24, 2017
    Assignee: salesforce.com, inc.
    Inventors: Simon Wong, Ryan Choi, Craig Weissman, Michael P. Polcari, David M. Brady
  • Patent number: 9798813
    Abstract: The technology disclosed relates to representing users in different contexts within customer relationship management (CRM) environments. In particular, it relates to creating a person object model for each user in the CRM environment by linking a plurality of user records in the CRM environment that is separately created by different organizations and departments. The person object model also incorporates online social identities of the users, according to one implementation. This inclusive linked model provides a comprehensive view of the users to handlers of the CRM environment, thus facilitating an enhanced overall CRM experience.
    Type: Grant
    Filed: July 18, 2014
    Date of Patent: October 24, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Jeanine Walters, Blake Whitlow Markham, Aditya Sesha Kuruganti, Joseph Ryan, Steven Tamm, Jason Winters
  • Patent number: 9800586
    Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing user credentials over a network to a remote computer application. User credentials for the remote computer application are stored in a central repository that is accessible through the network. A request is sent to a service to perform, on behalf of a user, a particular task involving the remote computer application. It is determined whether the service has been granted permission to act on behalf of the user with respect to the remote computer application. When the service has permission to act on behalf of the user, the service is used to retrieve the user's credentials for the remote computer application from the central repository and to supply the retrieved user credentials to the remote computer application.
    Type: Grant
    Filed: September 16, 2016
    Date of Patent: October 24, 2017
    Assignee: salesforce.com, inc.
    Inventors: Thomas Nabiel Boulos, Prasanta Kumar Behera
  • Publication number: 20170300712
    Abstract: The technology disclosed relates to assigning field level security to fields extracted from primary sources on a batch basis and compiled into analytical, read-only databases, for ultra-fast, ad-hoc data exploration and faceted navigation on integrated, heterogeneous data sets. The method includes assigning field level security to the extracted fields by combining user selectable inheritance of field level security from source fields that yield the extracted fields, with pinning of inheritance of field level security for the extracted fields to reference fields in the database sources wherein the reference fields are distinct from the extracted fields.
    Type: Application
    Filed: April 14, 2016
    Publication date: October 19, 2017
    Applicant: salesforce.com, inc.
    Inventors: Jan Michael Timmerman, Donovan Schneider, Alex Gitelman
  • Patent number: 9792002
    Abstract: Methods and apparatus, including computer program products, implementing and using techniques for providing a customized representation of a business process involving one or more organizational entities that are accessible through a network. A user interface that can display a customized representation of a business process is provided. User information, including user privileges associated with the business process, is stored in a central repository that is accessible through the network. A request to view the business process is received from a first user through the user interface. The user privileges for the first user are retrieved from the central repository. A customized representation of the business process is displayed with the user interface. The customized representation is in compliance with the retrieved user privileges for the first user.
    Type: Grant
    Filed: September 14, 2012
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: Mangesh P. Bhandarkar, Michael K. Dewey
  • Patent number: 9791993
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating a re-usable component for use in association with a multi-tenant on-demand database service. These mechanisms and methods for creating a re-usable component for use in association with a multi-tenant on-demand database service can allow the re-usable component to be utilized by multiple tenants of the multi-tenant on-demand database service.
    Type: Grant
    Filed: April 19, 2013
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc
    Inventors: Andrew Waite, Douglas Chasman
  • Patent number: 9794250
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for managing a risk of access to an on-demand service as a condition of permitting access to the on-demand service. These mechanisms and methods for providing such management can enable embodiments to help prohibit an unauthorized user from accessing an account of an authorized user when the authorized user inadvertently loses login information. The ability of embodiments to provide such management may lead to an improved security feature for accessing on-demand services.
    Type: Grant
    Filed: September 15, 2014
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: Forrest A. Junod, Robert C. Fly, Peter Dapkus, Scott W. Yancey, Steven S. Lawrance, Simon Z. Fell
  • Patent number: 9792456
    Abstract: Methods and systems are provided for regulating interaction with respect to an object in a database. One exemplary method involves creating an engagement record associated with the object in the database and in response receiving a request for a database activity with respect to the object from a user, determining whether the user is authorized to initiate the database activity with respect to the object based on a protection status indicated by the engagement record for the object. When the first user is authorized, the database is updated the database to reflect the requested database activity associated with the object and the protection status of the engagement record is updated in response to the database activity. After updating the protection status of the engagement record, subsequent database activity with respect to the object initiated by a second user is regulated based on the updated protection status.
    Type: Grant
    Filed: August 19, 2016
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: Nathan Wisman, Nicholas Hellbusch
  • Patent number: 9792008
    Abstract: A method for displaying analytics data includes collecting, at an analytics database, analytics data comprising trackable events associated with operation of an application on a number of computing devices. The analytics data is received by a computing device. The analytics data is displayed on the first computing device during runtime of the application by superimposing upon a user interface of the application an analytics overlay including a graphical representation of the analytics data.
    Type: Grant
    Filed: December 16, 2014
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: David J. Colby, Eric Romero
  • Patent number: 9792356
    Abstract: A machine-implemented method for supporting a natural language user request against a user's personal data cloud can include a machine receiving the natural language user request from the user, determining a semantic interpretation of the natural language user request, querying a semantically-indexed, integrated knowledge store based on the semantic interpretation, and responding to the natural language user request by displaying results of the querying, wherein the results correspond to an item within the user's personal data cloud.
    Type: Grant
    Filed: September 7, 2016
    Date of Patent: October 17, 2017
    Assignee: SALESFORCE.COM, INC.
    Inventors: Rajan Singh, Thierry Donneau-Golencer, Corey Hulen, William Scott Mark
  • Patent number: 9794298
    Abstract: Methods and apparatus are described for facilitating communication among a plurality of entities via an interoperability network. Each entity has policy data corresponding thereto governing interaction with the entity via the interoperability network. A message is transmitted from a first one of the entities to a second one of the entities. The first entity has first policy data corresponding thereto and the second entity has second policy data corresponding thereto. The transmitted message was handled in the network according to combined policy data representing a combination of the first and second policy data.
    Type: Grant
    Filed: October 14, 2016
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: Alexander Lerner, Michael K. Dewey
  • Patent number: D800145
    Type: Grant
    Filed: September 2, 2016
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: Yuseung Kim, Anwesha Samanta
  • Patent number: D800146
    Type: Grant
    Filed: September 2, 2016
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: Yuseung Kim, Anwesha Samanta
  • Patent number: D800147
    Type: Grant
    Filed: September 2, 2016
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventors: Yuseung Kim, Anwesha Samanta
  • Patent number: D800148
    Type: Grant
    Filed: October 7, 2016
    Date of Patent: October 17, 2017
    Assignee: salesforce.com, inc.
    Inventor: Andrew Conn