Patents Assigned to salesforce.com
  • Publication number: 20160255084
    Abstract: This disclosure relates to a system and related operating methods. A computer-implemented server device receives a request from a device that includes an identifier proposed for a potential account holder. The computer-implemented server device determines whether the identifier is available for use with a new account, and communicates a response to the device that indicates whether the identifier is available for use with the new account. The response is presented at the device and includes an image that contains a visually obfuscated representation of an alphanumeric message that indicates either a success or a failure.
    Type: Application
    Filed: May 9, 2016
    Publication date: September 1, 2016
    Applicant: salesforce.com, inc.
    Inventor: Gareth D. White
  • Patent number: 9430536
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for creating visual components for tenants of an on-demand database service. These mechanisms and methods for creating visual components for tenants of an on-demand database service can enable embodiments to allow tenants to create reusable components for use in user defined interfaces, etc. The ability of embodiments to provide such feature may allow tenants to efficiently and effectively create interfaces.
    Type: Grant
    Filed: April 29, 2013
    Date of Patent: August 30, 2016
    Assignee: salesforce.com, inc.
    Inventors: Douglas Chasman, K. Andrew Waite
  • Patent number: 9432320
    Abstract: Disclosed are methods, apparatus, systems, and computer readable storage media for providing an information-centric application. The information-centric application enables a user to have access and delivery of information and services customizable according to the user's role and definition, preferences, and usage patterns. A user may receive information from one or more data sources, and the information is determined to be relevant based upon at least one of the user's role and definition, the user's preferences, and behaviors. An associated service is linked with the relevant information based upon at least one of the user's role and definition, the user's preferences, and behaviors. The relevant information and the associated service are presented in a feed item for inclusion into a user's news feed for display in a user interface.
    Type: Grant
    Filed: March 14, 2013
    Date of Patent: August 30, 2016
    Assignee: salesforce.com, inc.
    Inventor: John Wookey
  • Patent number: 9430670
    Abstract: A system, method, and computer program product for accessing web pages on a network are provided. In use, different users are provided access to a plurality of sections of a file selected by the different users based on a community value for at least one community dimension assigned to each section of the file selected by the different users. In particular, a user is conditionally provided access to a section of a file selected by the user, based on a comparison of a user value indicating a community with which the user is associated to the community value for the at least one community dimension assigned to the section of the file selected by the user.
    Type: Grant
    Filed: February 2, 2015
    Date of Patent: August 30, 2016
    Assignee: SALESFORCE.COM, INC.
    Inventor: Alexandre Dayon
  • Patent number: 9430583
    Abstract: A portion data structure representing a portion extracted from a formatted source document is described. A portion data structure contains a first subtree of nodes that is modeled after a second subtree of a complete hierarchical representation of the formatted source document. Explicit formatting attribute values are specified for nodes of the first subtree only where a value calculated for the formatting attribute in a node of the first subtree differs from a value calculated for the formatting attribute in the corresponding node in the second subtree at a time when the node of the first subtree descends from a reset node specifying standardized formatting attribute values. The contents of the portion data structure are usable to display the portion extracted from the formatted source document in a context other than the formatted source document.
    Type: Grant
    Filed: June 10, 2011
    Date of Patent: August 30, 2016
    Assignee: salesforce.com, inc.
    Inventor: Gary W. Flake
  • Publication number: 20160246616
    Abstract: Systems and methods for providing a custom action for an information post are described. In one embodiment, data for generating a user interface component for display at a client machine may be transmitted from a server to the client machine. The user interface component displaying one or more information posts may be capable of being generated in accordance with first computing programming language instructions provided by a first entity. Each information post may include information relating to a record stored on a storage medium accessible to the server. Selected ones of the information posts may have associated therewith a custom action activation mechanism for activating a custom action relating to the associated information post. The custom action activation mechanism may be capable of being generated in accordance with second computer programming language instructions provided by a second entity.
    Type: Application
    Filed: February 23, 2016
    Publication date: August 25, 2016
    Applicant: salesforce.com, inc.
    Inventor: Herman KWONG
  • Patent number: 9426142
    Abstract: A system and method for logging into an application across separate domains in a multi-tenant database environment is provided. The method may include receiving, by a server associated with a first domain, a substitute user request from a user of the first domain, the substitute user request including a request for the user of the first domain to become a user on a second domain, posting, to a server associated with the second domain, the substitute user request, and posting, by the server associated with the second domain, a new session identification allowing the user of the first domain to login to an application on the second domain.
    Type: Grant
    Filed: December 30, 2010
    Date of Patent: August 23, 2016
    Assignee: salesforce.com, inc.
    Inventors: Jayesh Sureshchandra, Addison Luh
  • Patent number: 9424329
    Abstract: Mechanisms and methods are provided for optimizing data synchronization between clients and database systems. These mechanisms and methods provide optimizations for synchronization requests, by either breaking a synchronization request into multiple smaller requests, or by executing different code routines for differing client types, or by pre-caching data that a user is anticipated to want at a future point. Such optimization techniques can enable clients with varying capacities (e.g., mobile client vs. full desktop client) to optimally utilize their respective device capabilities.
    Type: Grant
    Filed: September 8, 2014
    Date of Patent: August 23, 2016
    Assignee: salesforce.com, inc.
    Inventors: Deepak Kothule, Bagrat Mazyan, Erik Forsberg, Aleksandra Zhulina, Pierpaolo Bergamo
  • Patent number: 9424336
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for facilitating distributed data processing for dynamic and efficient generation of search results in a multi-tenant environment according to one embodiment. In one embodiment and by way of example, a method includes receiving, at a data processing platform, extracted data occurrences from a database coupled to a server computing device, where each data occurrence may be assigned a classification according to a category. The method may further include mapping values to the data occurrences based on classifications of the data occurrences, mapping prefixes to the data occurrences based on identifying names of the data occurrences, and generating search data based on the mapped values and mapped prefixes, where the search data may represent autosuggestions.
    Type: Grant
    Filed: August 9, 2013
    Date of Patent: August 23, 2016
    Assignee: salesforce.com, inc.
    Inventors: Matthew Fuchs, Lei Ming
  • Patent number: 9424283
    Abstract: Disclosed are systems, apparatus, methods, and computer readable media for creating and sharing social files in a feed system. In one embodiment, a request is received to perform an action related to a social file. The social file may provide access to a first document file within a social networking system. The first document file may be capable of being displayed on a display device. A determination may be made as to whether the requested action complies with a permission configuration record associated with the social file. The permission configuration record may identify one or more user accounts permitted to access the social file.
    Type: Grant
    Filed: September 30, 2015
    Date of Patent: August 23, 2016
    Assignee: salesforce.com, inc.
    Inventors: Madhu Prabaker, Shai Alfandary, Robert J. Snell, James Johnson
  • Patent number: 9426249
    Abstract: Disclosed are methods, systems, and computer program products for storing client-side information for identifying and requesting server-side actions. In some implementations, a computing device maintains a local cache storing client-side information maintained according to a local caching policy. The local cache includes responses received from the server in relation to performance of server-side actions based on requests previously communicated to the server. The local cache further includes an identifier of each server-side action associated with a respective response. The computing device receives, via a first component, a first request to perform a first server-side action. The computing device receives, via a second component, a second request to perform a second server-side action. The computing device determines, based on the local caching policy, that the first and second requests should be communicated to the server, and causes the first and second requests to be communicated to the server.
    Type: Grant
    Filed: August 5, 2014
    Date of Patent: August 23, 2016
    Assignee: salesforce.com, inc.
    Inventors: Doug Chasman, Ravi Jayaramappa
  • Patent number: 9417840
    Abstract: A capture service running on an application server receives events from a client application running on an application server to be stored in a data store and stores the events in an in-memory bounded buffer on the application server, the in-memory bounded buffer comprising a plurality of single-threaded segments, the capture service to write events to each segment in parallel. The in-memory bounded buffer provides a notification to a buffer flush regulator when a number of events stored in the in-memory bounded buffer reaches a predefined limit. The in-memory bounded buffer receive a request to flush the events in the in-memory bounded buffer from a consumer executor service. The consumer executor service consumes the events in the in-memory bounded buffer using a dynamically sized thread pool of consumer threads to read the segments of the bounded buffer in parallel, wherein consuming the events comprises writing the events directly to the data store.
    Type: Grant
    Filed: May 6, 2015
    Date of Patent: August 16, 2016
    Assignee: salesforce.com, inc.
    Inventors: Aakash Pradeep, Adam Torman, Alex Warshavsky, Samarpan Jain, Soumen Bandyopadhyay, Thomas William D'Silva, Abhishek Bangalore Sreenivasa
  • Patent number: 9420104
    Abstract: Omni-channel routing broker technology is usable to improve the experience for customers and for workers using service channels, especially for very large enterprise service operation centers that have large pools of agents, helping businesses determine the relative priority for handling a variety of service channels, and to efficiently route issues accordingly. Omni-channel routing broker includes intelligent routing of service requests in a large, distributed service center operation, efficiently prioritizing the routing of work across organizations to agents based on availability, capacity and priority—in a multi-tenant environment. The disclosed methods are usable for managing digital data for many tenants to software instances, including groups of users who share common access with a specific set of privileges to a software instance of at least one application.
    Type: Grant
    Filed: August 18, 2015
    Date of Patent: August 16, 2016
    Assignee: salesforce.com, inc.
    Inventor: Andrew Lintner
  • Patent number: 9418003
    Abstract: In accordance with embodiments, there are provided mechanisms and methods for conditionally performing garbage collection. These mechanisms and methods for conditionally performing garbage collection include identifying a predetermined portion of memory within a system, comparing one or more aspects of the predetermined portion of memory to a threshold, and conditionally performing garbage collection on the predetermined portion of memory, based on the comparison.
    Type: Grant
    Filed: September 24, 2013
    Date of Patent: August 16, 2016
    Assignee: salesforce.com, inc.
    Inventors: Charles J. Hunt, Kiran Paul
  • Patent number: 9419863
    Abstract: Disclosed are systems, apparatus, methods, and computer readable media for interfacing with a phone system in an on-demand service environment. In one embodiment, a client machine is in communication with a data provider and the phone system. The phone system is operated by a phone provider separate from the data provider. A message is received at the client machine from the phone system. The message includes information regarding a phone event in relation to a phone call. The phone event information is provided in a first part of a user interface in a web browser on the client machine. A second part of the user interface is capable of displaying information received at the client machine from the data provider. The first part of the user interface and the second part of the user interface are adapted to communicate with one another. For example, the first part of the user interface is adapted to send a message including the phone event information to the second part of the user interface.
    Type: Grant
    Filed: March 17, 2014
    Date of Patent: August 16, 2016
    Assignee: salesforce.com, inc.
    Inventors: Marco Casalaina, Gautam Vasudev, Rahul Kaw, Rachel Wang, Jason A. Ellis
  • Patent number: 9418077
    Abstract: Methods and systems are provided for retrieving, from a database containing a list of records, a subset of the list of records located within a user defined distance from a target point, each record in the list of records having a compound geo-location data type including a first data field and a second data field. The method involves generating a circle around the target point; identifying records having a geo-location within the circle; including the identified records in a result set; and presenting the result set to a user on a display screen. The method further includes treating the first data field and the second data field as a single data element.
    Type: Grant
    Filed: July 10, 2015
    Date of Patent: August 16, 2016
    Assignee: salesforce.com, inc.
    Inventors: Alexandre Hersans, Simon Y. Wong, Shawna Wolverton, Junichiro Sekiguchi
  • Publication number: 20160231994
    Abstract: Systems and methods for installing and upgrading application packages to an application platform. Application packages may be uploaded to a directory by developing users (developers) for installation by subscribing users (subscribers). Alternatively, a developer may send identification information to a subscribing user to allow that user to access and install that application package created by the developer. Application packages may also be upgraded. If a developer changes the original source package, a subscriber can choose to pull into their organization the change(s) made by the publisher while preserving any data rows the subscriber had created since first importing the package.
    Type: Application
    Filed: April 18, 2016
    Publication date: August 11, 2016
    Applicant: salesforce.com, inc.
    Inventors: Lars Hofhansl, Nathan Jensen-Horne, Scott Hansma, Steven Tamm, Craig Weissman
  • Publication number: 20160231979
    Abstract: A system and related operating methods that achieve shared screen verification are presented here. One operating method begins by establishing a desktop sharing session between a publisher device and a viewer device, during which the publisher device renders a publisher display and the viewer device renders a viewer display that corresponds to the publisher display. The method continues by capturing first framebuffer data for a frame of the publisher display, capturing second framebuffer data for the corresponding frame of the viewer display. The method processes the first framebuffer data and/or the second framebuffer data to obtain processed framebuffer data having a consistent display resolution. Thereafter, the method compares the processed second framebuffer data to the processed first framebuffer data to obtain a measure of quality.
    Type: Application
    Filed: April 20, 2016
    Publication date: August 11, 2016
    Applicant: salesforce.com, inc.
    Inventor: Dipak Patil
  • Patent number: 9411907
    Abstract: Techniques for searching in a multitenant database environment. A graphical user interface is provided that includes a search functionality for searching a database within a multitenant database environment. The multitenant environment includes data for multiple client entities, each identified by a tenant identifier (ID) having one of one or more associated users. Users of the client identities can only access data identified by their tenant ID. The multitenant environment is at least a hosted database provided by an entity separate from the client entities, and provides on-demand database service to the client entities. Suggested search results are provided in response to user-generated search query input. The suggested search results are based on monitored usage patterns corresponding to a user and are refined in response to subsequent user-generated search query input. Search results are provided based on the user-generated search query input and/or a user selection from the suggested search results.
    Type: Grant
    Filed: December 28, 2010
    Date of Patent: August 9, 2016
    Assignee: salesforce.com, inc.
    Inventors: Susan Kimberlin, Yurika Sebata-Dempster
  • Patent number: 9411852
    Abstract: In accordance with embodiments, there are provided techniques for processing group membership data in a multi-tenant database system. These techniques for processing group membership data in a multi-tenant database system may enable embodiments to provide great flexibility to a tenant of the architecture to select the content that may be perceived by the tenant users while allowing the owner of the architecture control over the content.
    Type: Grant
    Filed: June 12, 2013
    Date of Patent: August 9, 2016
    Assignee: salesforce.com, inc.
    Inventors: Scott Yancey, Kedar Doshi, Yongsheng Wu